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National Car Rental Introduce
For residents of Pennsylvania, whether you're a seasoned business traveler, a family planning a vacation, or simply need a reliable vehicle for personal use, having access to a seamless car rental experience is paramount. Especially for those frequently flying in and out of Philadelphia International Airport (PHL), a reputable car rental service directly at the airport can make all the difference in ensuring a smooth transition from air to road. This article focuses on National Car Rental at PHL, a prominent choice for many Pennsylvanians, offering insights into its services, location, and overall suitability for local users.
National Car Rental is a well-regarded name in the industry, particularly favored by business travelers due to its efficient processes and loyalty programs. The Philadelphia Airport branch embodies National's commitment to providing a wide selection of vehicles and a customer-focused approach. We will delve into the strategic advantages of its airport location, the diverse range of vehicles typically available, and the unique benefits offered to its loyal customers, such as the Emerald Club. While acknowledging that not every experience is perfect, our goal is to provide a comprehensive and factual overview, helping you decide if National Car Rental at PHL is the right choice for your next journey in and around the Keystone State.
National Car Rental is conveniently located at 1 Arrivals Rd, Philadelphia, PA 19153, USA. This address places it directly within the grounds of Philadelphia International Airport (PHL), making it exceptionally accessible for travelers arriving by air. The rental car facility at PHL is a consolidated location, meaning multiple car rental agencies, including National, operate from the same central hub.
For local Pennsylvania residents, particularly those who live in Philadelphia or the surrounding counties like Delaware County, Montgomery County, and Bucks County, this airport location offers unparalleled convenience for specific travel needs. While it might not be a neighborhood branch for a quick local pick-up, it is ideal for those:
- Returning from a flight and needing immediate ground transportation.
- Picking up a vehicle before flying out for a business trip or vacation.
- Residing near the airport and preferring the wide selection and specific services offered by an airport branch.
Philadelphia International Airport provides frequent free shuttle services that connect all airline bag claims to the rental car facility, ensuring a hassle-free transfer from the terminal to your rental vehicle. These shuttles typically pick up from Zone 2 on Arrivals Road. This integrated system significantly streamlines the process, making National at PHL a highly accessible option for travelers and certain local users in Pennsylvania.
National Car Rental offers a comprehensive array of services designed to cater to both leisure and business travelers. The Philadelphia Airport (PHL) branch, as a major hub, provides extensive options:
- Diverse Vehicle Fleet: National boasts a wide selection of vehicles across numerous categories. This includes economy cars (e.g., Mitsubishi Mirage, Nissan Versa), compact cars, mid-size and full-size sedans (e.g., Toyota Corolla, Chevrolet Malibu, Nissan Altima), SUVs (e.g., Hyundai Kona, Nissan Rogue, Jeep Wrangler Unlimited, Chevrolet Equinox, Audi Q5, Jeep Wagoneer), minivans (e.g., Chrysler Pacifica), pickup trucks (e.g., Ford F-150), and a notable range of luxury and specialty vehicles (e.g., Audi A4, Audi A5 Sportback, BMW 3 Series, Maserati Ghibli, even high-performance cars like the Lamborghini Huracan at their broader fleet level).
- Emerald Club Loyalty Program: This is a cornerstone of National's offering, especially for frequent renters. Members can enjoy benefits such as bypassing the counter and choosing any car (Midsize and above) from the Emerald Aisle (or Fullsize and above from the Executive Area for higher tiers) at the reserved midsize rate. The program also offers expedited service, Free Rental Days, and options to earn airline miles or hotel rewards.
- Flexible Rental Periods: Customers can book rentals for daily, weekly, or monthly durations, accommodating various travel itineraries.
- One-Way Rentals: National facilitates one-way rentals, allowing customers to pick up a vehicle at PHL and drop it off at another National location, offering convenience for cross-state or interstate travel.
- After-Hours Service (Returns): While counter service may not be available for after-hours drop-offs, National often provides systems for returning keys outside of regular operating hours, though policies should be confirmed for this specific location. The PHL location itself operates 24/7.
- Optional Add-ons: Common extras include GPS navigation systems, child safety seats, and various protection plans such as Loss Damage Waiver (LDW), Personal Accident Insurance (PAI), Personal Effects Coverage (PEC), and Supplemental Liability Protection (SLP).
- Additional Driver Policy: The renter's spouse or domestic partner who meets the same age and driver's license requirements are authorized drivers at no additional charge. An additional fee typically applies for other additional drivers.
- Cross Border Policy: Travel into Canada is generally allowed for certain vehicle classes (Economy through Full Size cars and Minivans) for renters 25 and older with a credit card.
National Car Rental at Philadelphia Airport (PHL) boasts several key features and highlights that contribute to its appeal, particularly for its target demographic of frequent travelers and certain local users.
- 24/7 Operation: This location is open 24 hours a day, 7 days a week, providing ultimate flexibility for travelers with early morning departures or late-night arrivals. This is a significant convenience for anyone flying into or out of Philadelphia.
- Emerald Club Benefits: For loyal customers, the Emerald Club is a major highlight. The ability to bypass the counter, select your own vehicle from a designated aisle, and receive e-receipts significantly expedites the rental process. This "speed, choice, and control" is highly valued by business travelers and frequent renters, as noted in the provided reviews (e.g., "always had a great experience with them," although one specific instance was less ideal).
- Wide Range of Vehicle Options: National at PHL offers an impressive selection from economy cars to luxury SUVs and even specialized vehicles. This ensures that customers can find a car that perfectly suits their needs, whether for a budget-conscious trip or a comfortable business journey (e.g., the "Jeep Wagoneer for a week on a business trip" was described as "Clean, smooth and spacious SUV").
- On-Airport Convenience: The location directly at 1 Arrivals Rd within the airport's consolidated rental car facility, coupled with free shuttle services, makes for a seamless and efficient pick-up and drop-off experience, minimizing logistical stress for travelers.
- Professional Staff (Generally): While one review noted an exception with a new counter person, another highly praised the "Very friendly and professional staff at Phil airport" who "ensured my satisfaction" and highlighted "Great Staff!" This indicates a general commitment to good customer service.
- Customer Satisfaction & Issue Resolution: Even when an issue arose (service light, dirty car, counter inconvenience), National was "apologetic and offered... a $100 credit," demonstrating a commitment to addressing customer concerns and retaining loyalty.
For direct inquiries, reservations, or any other assistance, here is the contact information for National Car Rental at Philadelphia International Airport:
Address: 1 Arrivals Rd, Philadelphia, PA 19153, USA
Phone: (833) 338-3322
Mobile Phone: +1 833-338-3322
For residents of Pennsylvania, especially those whose travel frequently involves Philadelphia International Airport, National Car Rental at PHL stands out as a highly suitable and often preferred choice. The paramount advantage is its 24/7 on-airport location, which offers unparalleled convenience for seamless transitions to and from flights, eliminating the need for off-site transportation. This is particularly beneficial for business travelers and those with early morning or late-night itineraries.
The core strength of National, especially at a major hub like PHL, lies in its Emerald Club program. For frequent renters, the ability to bypass the counter and choose their desired vehicle directly from the Emerald Aisle significantly streamlines the rental process, saving valuable time and reducing stress. While one customer experienced an unusual counter check-in, the overall ten-year loyalty indicates that such instances are atypical and that National generally delivers on its promise of efficiency for loyal members.
The diverse fleet, from practical sedans to spacious SUVs (like the highly praised Jeep Wagoneer for a business trip), ensures that most transportation needs can be met. Even when minor issues arise, National's willingness to provide compensation demonstrates a commitment to customer satisfaction and retention, which is a strong positive for locals who rely on consistent service. For Pennsylvanians prioritizing convenience, efficiency, and a broad selection of quality vehicles when flying through Philadelphia, National Car Rental at PHL remains a highly recommended and reliable option.
National Car Rental Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
National Car Rental Location
National Car Rental
1 Arrivals Rd, Philadelphia, PA 19153, USA
National Car Rental Reviews
emerald clubaisleexecutiveshuttle busbus drivercheckoutgatepretzelbottle of waterloyalty
★ 5★ 4★ 3★ 2★ 1I have been a national car rental client for 10 years. I have always had a great experience with them. Not so this time, flying into Philadelphia. For the first time I had to check in with the counter instead of picking up my car. The counter person had to be brand new or just plain not with it, he had to ask about everything and tried to charge me for an additional driver. It took almost 1/2 hr. to do what should have been 10 minutes. The car selection was minimal. The car we took was sluggish, dirty in the back and had a service required light that started flashing 10 minutes out and flashed the whole 12 days we were gone. I did contact National to complain and they were apologetic and offered me a $100 credit. When i asked why we were so inconvenienced to have to go to the counter, they said it was because my husband was a driver as well. That has never happened before in 10 years.
Jul 09, 2025 · Sharon RobbinsProvided an opportunity to drive a Jeep Wagoneer for a week on a business trip. Clean, smooth and spacious SUV - 6 passengers and bags fit comfortably. Felt secure and great comfort. Very friendly and professional staff at Phil airport. They ensured my satisfaction. Great Staff!
Jul 14, 2025 · Larry TribolettiVery easy to pick up and drop off car. APP was easy to use to change pick up and drop off dates as we needed flexibility during our visit. Van driver to the airport was excellent. He put me right in front of van for hotel at the airport.
Jul 13, 2025 · Gunnar KosekNormally, I have nothing but good experiences with National and have been Executive Elite for over 10 years. However, when I rent from Philadelphia Airport, I have issues. The vehicles are never clean. This time I rented a Mercedes SUV. The vehicle wasnt clean inside. Just a quick wipe down of some surfaces. Dried, crusty food in the cracks of the center console, the center console storage has a used hairnet and beard cover. (Gross)The hatch back door didn't close all the way (no dash warning or bell) and my carry-on fell out on the expressway. I had to pull over and pick up my clothes in traffic.The check engine light was on the whole time. It was a good thing I only needed it to drive into NJ and back to the airport.When I go to Philly next time, I wont be using National. Do better Philly!
Jul 06, 2025 · Jeffrey HansenAt pick up the woman at the emerald aisle was just fantastic! My car wasn't there, and she radioed someone who brought the car down right away. It seemed like she was a very important and well-respected person because the driver who brought the car down was quick and said "yes ma'am" to her and us. And then when driving out the exit the person was so accommodating and had me processed quickly and easily. I had not gone through the rental counter, and I thought maybe I did the wrong thing by getting my car at the emerald aisle, but she said "no problem sir!" and had me going in minutes.Then when I returned the car the people were so good! There were lots of other customers there obviously, but the 6 or so workers there were smiling and happy. It felt really good dropping the car off.
Jun 04, 2025 · Joel Schoenberg
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