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National Car Rental Introduce
For residents and visitors alike in Virginia, having reliable transportation is often key to navigating our beautiful state. Whether you're planning a weekend getaway to the Blue Ridge Mountains, commuting for business across Hampton Roads, or simply need a temporary vehicle while yours is in the shop, car rental services play a vital role. Among the options available, National Car Rental stands out as a well-known name. This article aims to provide a comprehensive and informative guide to National Car Rental specifically for those in the Virginia region, focusing on their Newport News location.
Having a car allows for unparalleled freedom and flexibility. It means you can explore the historic sites of Williamsburg, enjoy the coastal charm of Virginia Beach, or attend events in Richmond, all at your own pace. For many Virginians, a rental car isn't just a convenience; it's a necessity for business trips, family vacations, or even everyday needs when their primary vehicle is unavailable. Understanding the local options and what to expect from a car rental service is crucial for a smooth and stress-free experience.
The National Car Rental branch we're focusing on is conveniently situated at the Newport News/Williamsburg International Airport (PHF). Its address is: 900 Bland Blvd, Newport News, VA 23602, USA. This airport location makes it particularly accessible for those flying into the area, whether for business or leisure. Upon arrival, you'll find the National Car Rental counter inside the airport terminal, typically across from baggage claim. This direct airport access streamlines the pick-up process, allowing you to quickly transition from your flight to your rental vehicle.
For local residents, accessing this location is straightforward due to its proximity to major roadways. Newport News is well-connected by Interstate 64 (I-64), which runs directly through the city. This makes it an easy drive from various parts of Newport News, Hampton, and other surrounding cities in the Hampton Roads metropolitan area. While it's at the airport, it's not solely for air travelers; locals often use airport rental car services for their convenience and typically broader selection of vehicles.
Operating hours are generally designed to accommodate a wide range of travel schedules. For most of the week, specifically Monday through Friday, the branch is open from 7:00 AM to 11:59 PM. On Saturdays and Sundays, the hours are slightly adjusted, with operations from 8:00 AM to 11:30 PM. It is always a good idea to confirm current operating hours when making your reservation, especially during holidays or for very early/late pick-ups or returns, as after-hours drop-off services may not always be available at this specific location.
National Car Rental offers a variety of services designed to meet diverse travel and transportation needs. Here are some of the key services you can expect:
- Wide Range of Vehicle Classes: From compact cars like the Mitsubishi Mirage or Nissan Versa, suitable for economical city driving, to full-size sedans such as the Chevrolet Malibu or Volkswagen Jetta, ideal for families or longer trips. They also offer SUVs like the Chevrolet Tahoe or Nissan Rogue for more space and capability, and even luxury vehicles such as the Audi A4 for those seeking a premium experience. The availability of specific models may vary, but the general range caters to various preferences and budgets.
- Flexible Rental Periods: Whether you need a car for a single day, a week, or even longer, National Car Rental provides options for short-term and extended rentals.
- Additional Driver Options: Spouses or domestic partners who meet the same age and driver's license requirements as the renter are typically authorized drivers at no additional charge. For other additional authorized drivers, a daily fee may apply, and they must be present at the time of rental with valid identification.
- Damage Waiver (DW) and Personal Effects Coverage (PEC): These optional protections are offered at the time of rental for an additional daily charge. The Damage Waiver can reduce or waive your financial responsibility for damage to the rental vehicle, while Personal Effects Coverage can provide coverage for personal belongings. It's advisable to check your personal insurance policies or credit card benefits, as they may offer similar coverage.
- Refueling Options: Customers have choices regarding fuel. You can prepay for a full tank, have the rental company refuel the vehicle upon return (with an associated charge), or refuel it yourself before returning.
- Emerald Club Program: This loyalty program is designed for frequent renters, offering benefits such as counter bypass, the ability to choose your own vehicle from the Emerald Aisle (at participating locations), and earning rewards towards free rental days. Many members appreciate the speed and convenience this program offers.
National Car Rental aims to provide a reliable and convenient experience, and their Newport News location offers several features that might appeal to local users:
- Airport Convenience: Being located directly within the Newport News/Williamsburg International Airport (PHF) offers significant ease of access, especially for those arriving by air or needing a quick turnaround.
- Diverse Fleet: The availability of various vehicle types, from economy cars to SUVs and luxury models, ensures that renters can find a vehicle that suits their specific needs and preferences for their Virginia travels.
- Emerald Club Benefits: For frequent travelers or those who rent cars often, the Emerald Club program can significantly enhance the rental experience by offering expedited service and more control over vehicle selection. An "Emerald member" specifically mentioned positive service at the nearby Norfolk International Airport (ORF) location, noting helpful staff who provided information about rolling over reward days.
- Customer Service (Varies): While experiences can vary, as indicated by customer reviews, the presence of dedicated staff at the counter, as well as the overarching brand's commitment to service, is a key feature. One customer, despite a negative vehicle experience at this specific location, highlighted their "Executive Elite member" status and their expectation of "more, better, cleaner choices," indicating a prior positive association with the brand's premium offerings. Another Emerald member praised "very good" service at the ORF location, suggesting that positive interactions are possible within the National network.
It is important to note that customer experiences can be varied. While one customer reported a "very bad shape" vehicle with "entertainment display issues" and a lack of customer service at the Newport News location, another "Emerald member" reported "very good" service at the nearby Norfolk International Airport (ORF) branch, including helpful staff and information on reward days. This suggests that while individual experiences may differ, the network generally aims for a high standard of service for its members.
Should you need to contact National Car Rental at the Newport News/Williamsburg International Airport (PHF) location, here is their information:
Address: 900 Bland Blvd, Newport News, VA 23602, USA
Phone: (844) 370-3135
For Virginians, National Car Rental at the Newport News/Williamsburg International Airport offers a practical and accessible solution for their car rental needs. Its location at a regional airport means it's often less congested than larger hubs, potentially leading to quicker pick-ups and returns. The diverse fleet provides options for every occasion, from economical commutes to family road trips exploring Virginia's varied landscapes and attractions. Whether you're heading to a business meeting in Norfolk, taking a leisurely drive along the coast, or exploring the historical sites of Colonial Williamsburg, having a reliable rental vehicle gives you the freedom and flexibility you need.
While individual experiences can differ, the availability of the Emerald Club program offers significant advantages for repeat customers, providing a streamlined and efficient process. This can be particularly appealing to local business travelers or those who frequently require rental cars. The ability to choose your vehicle and bypass the counter in many instances can save valuable time, making your rental experience smoother and more convenient. In essence, National Car Rental in Newport News aims to equip locals with the necessary mobility to make the most of what Virginia has to offer, from daily errands to grand adventures across the Commonwealth.
National Car Rental Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
National Car Rental Location
National Car Rental
900 Bland Blvd, Newport News, VA 23602, USA
National Car Rental Reviews
airportnumberemerald clubdeskphonepickupefficiencymorningwalkselection
★ 5★ 4★ 3★ 2★ 1The vehicle I received was in very bad shape. The vehicle was very dirty, had entertainment display issues. No Bluetooth no gps. Rear seat indicator was continuously alarming with nothing on the backseat. By far the worse rental car and experience I have ever had. As a Executive Elite member I am used to more, better, cleaner choices. This particular National rental had no customer service, no attendant in the lot, no check out process when driving vehicle of the lot. When I returned car there was no attendant at return lot. So I went back to the airport rental desk and was asked if I had the mileage of the car? Really. I am not a national employee I travel for work and expect a great experience with a clean well maintenance vehicle. Very disappointing. I will not be returning to rent here nor do I recommend this place.
Jun 20, 2025 · Jose MartinezEmerald member and their service at ORF was very good. They were able to answer my questions easily and even informed me that I can roll over reward days by calling customer service.
Dec 30, 2024 · Thomas AmorosoThis place is full of excuses. I arrive on time to pick up my car and was refused service. The manager was late. Enterprise opens at 7 and she arrived at 7:15. She didn’t say sorry when she arrived but expected me to be standing there with a smile when she arrived 15 minutes late. Since I wasn’t she said I had an attitude and refused to give me a car once I told her I would write a review of my experience.I tried getting a car the day before and arrived for them to tell me they didn’t have a car. Why do they let people book when they do not have cars. She didn’t care that I was a recurring customer either. Non of my prior business seemed to matter.She didn’t have a reason to refuse the car other than I wanted to share my experience with others. She didn’t apologize for being late until I mentioned I waited her and she asked to help without even acknowledging her tardiness. She didn’t want to do anything to accommodate the inconvenience over the last 24 hours. Not sure what happened to the good old days of customer service but I felt unvalued.
Feb 21, 2024 · Jessica MannThe return process could benefit from more and clearer signage.
Mar 08, 2025 · A AI will never rent from them again. I showed up for my rental and they acted as though they had a vehicle and I let my ride leave. I was told a vehicle was being prepared and then brought to that location but after 40 minutes that changed and they had no vehicles for me to rent. I was never refunded back my 2 rental days that I did not use and my email complaint that was escalated was ignored.Update 2/2023They reached out and credited me my rental days back. I will give them another try in the future.
Feb 26, 2023 · Angela Semple
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