National Car Rental

- 132 Carson Rd, Newark, NJ 07114

Hello, New Jersey residents! For many of us, navigating the Garden State, heading to a business meeting in the city, or embarking on that much-anticipated family vacation often starts with securing reliable transportation. When flying in or out of Newark Liberty International Airport (EWR), or simply needing a vehicle conveniently located at a major hub, National Car Rental stands as a prominent choice. As a globally recognized brand, National aims to provide efficient and high-quality car rental services, and their EWR location is a crucial hub for travelers and locals alike.

National Car Rental distinguishes itself with its focus on speed, choice, and control for its customers, especially through its highly regarded Emerald Club loyalty program. This article will provide a clear, engaging, and informative overview of National Car Rental at EWR, detailing its strategic location, the array of services it offers, and key features, including insights from actual customer experiences. Our goal is to equip you with the knowledge to make an informed decision for your next car rental right here in our New Jersey community.

For New Jerseyans, the convenience of picking up a rental car directly at a major airport like EWR means instant access to the region's extensive highway network, simplifying journeys across the state or to neighboring ones. Understanding the specific benefits and potential considerations of this location can greatly enhance your overall travel experience.

National Car Rental at Newark Liberty International Airport (EWR) is situated at 132 Carson Rd, Newark, NJ 07114, USA. This address places it directly within the airport's consolidated Rental Car Center. This means seamless access for air travelers arriving at EWR, as well as significant convenience for New Jersey locals.

The most efficient way to reach the National counter and pick up your vehicle from any of EWR's terminals is via the AirTrain. The AirTrain connects all airport terminals with the Rental Car Center (located at Station P3). Simply follow the clear signage for "AirTrain" in your arrival terminal, take the train to Station P3, and then proceed to the National Car Rental counter within the consolidated facility. This integrated system eliminates the need for separate shuttle buses, making the transition from plane to car remarkably smooth and quick. For those driving to the airport to pick up a rental, the Rental Car Center is easily accessible from major highways that serve EWR, including the New Jersey Turnpike (I-95), Interstate 78, and U.S. Routes 1 & 9. The well-marked signage within the airport complex guides drivers directly to the appropriate pick-up and drop-off areas. The 24/7 operation of this location also means that customers can rent or return vehicles at any hour, accommodating diverse flight schedules and personal travel plans.

• Extensive Vehicle Fleet: National Car Rental at EWR offers a broad selection of vehicles to cater to various needs, from fuel-efficient economy and compact cars (e.g., for solo travel or city driving) to mid-size and standard sedans for comfortable commutes. They also provide a range of SUVs (compact to full-size) for families or those needing extra space, minivans for larger groups, and sometimes premium or luxury vehicles.
• Flexible Rental Durations: Customers can book rentals for daily, weekly, or longer-term periods, offering flexibility for short trips, extended vacations, or temporary vehicle needs.
• Emerald Club Loyalty Program: This is a cornerstone of National's service, designed for frequent renters. Benefits include:
  • Emerald Aisle Access: Allows members to bypass the counter and choose any car from the Emerald Aisle (mid-size and above) for the reserved mid-size rate.
  • Expedited Service: Faster pick-up and drop-off process, often bypassing the main counter.
  • Earn Free Rental Days: Members earn credits towards free rental days or can opt for frequent flyer miles/hotel rewards with partner programs.
  • No Second Driver Fees: Often waives fees for additional authorized drivers, a significant perk for families or business travelers.
  • Drop & Go℠ Returns: Allows for quick returns with an emailed receipt.
• Optional Add-ons and Protections: Standard rental enhancements are available, such as GPS navigation systems, child safety seats (baby, child, booster), and various insurance protection options (e.g., Loss Damage Waiver - LDW, Extended Protection - EP).
• Fuel Options: National provides different options for fuel payment, including prepaying for a full tank, having National refuel upon return (with associated charges), or refilling the tank yourself before returning.
• One-Way Rentals: For travelers with varying pick-up and drop-off locations, one-way rental options are generally available, providing travel flexibility.
• 24/7 Operations: The EWR branch operates around the clock, ensuring service availability regardless of your arrival or departure time.

• Exceptional Customer Service (Specific Staff): Several customer reviews specifically highlight outstanding service from individuals like Randy and Robert at the front desk and in the garage. These team members are praised for being "very friendly, very personable," making the rental agreement process "fast and smooth," and ensuring customers get the "certain brand and the size" of vehicle needed for their work. This indicates a high level of individual dedication and professionalism among certain staff members.
• Emerald Club Benefits: The ability to bypass the counter and choose your own car from the Emerald Aisle is a significant time-saving feature, especially appreciated by frequent travelers and busy professionals. This streamlined process is a major draw for loyalty program members.
• Wide Selection of Vehicles: Being at a major airport location, National typically has a large and varied inventory, increasing the chances of finding the exact car class you desire.
• Convenient Airport Location: Direct access via the AirTrain to the consolidated Rental Car Center is a huge convenience, minimizing travel time and complexity for airport users.
• Potential for Management and Checkout Issues: Despite the positive feedback for individual staff members, one critical review points to significant issues with a manager, Frank, leading to a "30 minutes to leave the lot" wait due to "incompetence" and a "yelling match." This highlights that while individual staff can be excellent, management and operational efficiency can sometimes be a bottleneck, causing frustration for customers, particularly Emerald Club members expecting expedited service.
• Focus on Corporate/Frequent Renters: National is well-regarded among business travelers due to the Emerald Club, which offers tailored benefits for those who rent frequently.

For reservations, inquiries, or assistance with your car rental at Newark Liberty International Airport, you can contact National Car Rental:

Address: 132 Carson Rd, Newark, NJ 07114, USA

Phone: (844) 727-2983

Mobile Phone: +1 844-727-2983

For New Jersey locals, National Car Rental at Newark Liberty International Airport (EWR) stands out as a highly suitable choice for a variety of reasons, especially for those who travel frequently or prioritize efficiency. Its prime location within the EWR consolidated Rental Car Center, with direct AirTrain access, offers unparalleled convenience, eliminating the hassle of off-site shuttles and making pick-up and drop-off seamless for residents across North and Central Jersey.

The core appeal for locals often lies in the National Emerald Club program. For those who rent cars even semi-frequently, the ability to bypass the counter, choose their preferred vehicle from the Emerald Aisle, and benefit from expedited services can be a significant time-saver and stress reducer. The positive customer reviews highlighting the exceptional service from specific staff members like Randy and Robert underscore the potential for a friendly and efficient rental experience at this location. This personalized touch, combined with the comprehensive fleet available, ensures that locals can find the right vehicle for any occasion, from a quick weekend getaway to an essential business trip.

However, as with any major service provider, locals should be aware of potential inconsistencies, as suggested by feedback regarding occasional operational inefficiencies and management issues. To ensure a smooth experience, it's always advisable to use the Emerald Club if eligible, confirm your reservation details, and allow ample time, especially during peak periods. Despite minor reported challenges, National's strong brand reputation, combined with the convenience of its EWR location and the benefits of its loyalty program, makes it a highly advantageous and suitable option for New Jersey residents seeking reliable and efficient car rental services.

National Car Rental

132 Carson Rd, Newark, NJ 07114, USA