National Car Rental

- 687 Folsom St, San Francisco, CA 94107

Introduction / Overview

For those residing in or frequently visiting the vibrant city of San Francisco and the wider California region, reliable and flexible transportation is a cornerstone of both daily life and leisure. National Car Rental, particularly its location at 687 Folsom Street, near the Moscone Center, stands out as a preferred choice for many, especially business travelers and frequent renters, thanks to its commitment to superior customer service and its renowned Emerald Club program. National positions itself as a premium option, offering a streamlined rental experience designed for efficiency and customer satisfaction. Whether you're a local planning a weekend getaway to Napa Valley, heading to a business conference, or simply need a temporary vehicle, this National branch aims to exceed expectations. Its reputation for providing quality vehicles and personalized service, as echoed by glowing customer reviews, makes it a compelling choice for those seeking a dependable car rental partner in the Golden State. This article will explore the advantages of choosing National Car Rental at the Moscone Center, highlighting its convenient location, comprehensive services, and unique features that greatly benefit Californians.

Location and Accessibility

The National Car Rental branch at 687 Folsom Street, San Francisco, CA 94107, USA, boasts an exceptionally strategic location in the South of Market (SoMa) district. This area is a bustling hub known for its tech companies, cultural institutions, and, notably, the Moscone Center, making it a prime spot for both business and leisure travelers. Its proximity to major highways like the I-80 (Bay Bridge) and US-101 ensures relatively quick access for those driving in from other parts of San Francisco or the wider Bay Area. Public transportation in this part of the city is also highly accessible. Numerous Muni bus lines operate in the vicinity, and the BART (Bay Area Rapid Transit) stations, such as Montgomery Street or Powell Street, are within a reasonable walking distance, connecting the branch to various neighborhoods and the East Bay. This allows for a seamless transition from public transit to your rental car. The Folsom Street location offers a convenient and straightforward pick-up and drop-off experience, alleviating the usual stress associated with navigating urban car rental offices. Its central position makes it an ideal starting point for exploring San Francisco's diverse attractions, from the waterfront to the historic districts, or embarking on longer journeys to California's breathtaking natural landscapes.

Services Offered

• Extensive Vehicle Selection: National Car Rental provides a wide variety of vehicles to suit every need, including economy cars for urban commuting, mid-size and full-size sedans for comfort, a robust selection of SUVs for family travel or longer trips, minivans for larger groups, and often premium and luxury cars for an elevated experience.
• Emerald Club Program: This is National's signature loyalty program designed for frequent renters. Members enjoy benefits such as bypassing the counter at many major airports (Emerald Aisle access), choosing their own car from a dedicated aisle, earning free rental days, and expedited returns with e-receipts.
• One-Way Rentals: For those planning a trip that concludes in a different city or state, National typically offers one-way rental options, allowing for convenient pick-up at this San Francisco location and drop-off at another National branch.
• GPS Navigation Systems: To help you navigate California's roads with ease, GPS units are available as an optional add-on.
• Child Safety Seats: For families traveling with young children, National offers child safety seats (infant, toddler, and booster seats) for rent, ensuring compliance with safety regulations and providing peace of mind.
• Fuel Service Options: Customers have choices regarding fuel, including pre-paying for a full tank at a competitive rate or refilling the tank themselves before returning the vehicle.
• Damage Waiver and Protection Plans: Various optional protection products, such as Collision Damage Waiver (CDW) and Supplemental Liability Protection (SLP), are available to provide coverage during your rental period.
• Roadside Assistance: National typically offers 24/7 roadside assistance for unexpected issues during your rental, ensuring help is available when you need it.
• Corporate and Business Rentals: National caters to business travelers and companies with specialized corporate programs, offering preferred rates and tailored services.

Features / Highlights

• Exceptional Customer Service: This location consistently receives high praise for its outstanding customer service. One reviewer recounts an "especially incredible experience" with a staff member named Laith, who provided a free upgrade and "was so empathetic and understanding over the phone" during a difficult situation. Another customer, Miguel L, was lauded for his "very friendly service and a few recommendations for my trip up to Napa," and the general ease of extending a rental and changing the return location. These anecdotes highlight a team that goes above and beyond to assist customers, especially in unforeseen circumstances, which is a major differentiator.
• Emerald Club Benefits: The value of National's Emerald Club program cannot be overstated, particularly for locals who rent frequently. The ability to choose your own vehicle from the Emerald Aisle (at participating locations), bypass the counter, and receive upgrades (as demonstrated by the free upgrade to a Nissan crossover SUV mentioned in a review) saves significant time and enhances the overall rental experience, making it highly efficient for busy individuals.
• Modern and Varied Fleet: Customers consistently report receiving "modern" and "excellent" cars, indicating that the Folsom Street location maintains a well-serviced and up-to-date fleet. This ensures a comfortable, reliable, and enjoyable driving experience, whether for short city trips or longer California adventures.
• Flexibility in Difficult Situations: The willingness of staff to assist with unexpected challenges, such as the need to change a return location due to an emergency, showcases a highly customer-centric approach. This level of support is invaluable for locals who rely on rental services during various life events.
• Prime SoMa Location: While already covered in accessibility, the benefit of being in the SoMa district is worth reiterating as a highlight. It's not just accessible by public transport; it's also strategically positioned for quick access to major highways, making it an excellent hub for both in-city and out-of-city travel.

Contact Information

Address: 687 Folsom St, San Francisco, CA 94107, USA

Phone: (415) 882-9440

Conclusion: Why this place is suitable for locals

For Californians, especially those navigating the vibrant lifestyle of San Francisco, National Car Rental at 687 Folsom Street offers a superior car rental experience that is highly suitable for their diverse needs. Its prime location in the accessible SoMa district means it’s conveniently reachable via public transportation and offers easy ingress and egress for those driving. This saves valuable time that locals would otherwise spend commuting to more remote rental locations. The standout feature, consistently highlighted by customer reviews, is the exceptional level of service provided by the staff. The willingness to offer free upgrades and go the extra mile to assist customers during challenging times demonstrates a commitment to customer satisfaction that resonates deeply with individuals seeking a reliable and empathetic service provider. Furthermore, the benefits of the Emerald Club program—allowing members to bypass counters, choose their preferred vehicle, and earn rewards—are incredibly advantageous for frequent renters, transforming a typical rental transaction into a seamless and efficient process. Whether it's for a spontaneous road trip along Highway 1, a crucial business meeting, or simply a temporary vehicle while your car is in the shop, National Car Rental at the Moscone Center provides a modern, well-maintained fleet and a service-oriented team, making it an excellent and dependable choice for locals in California.

National Car Rental

687 Folsom St, San Francisco, CA 94107, USA