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National Car Rental Introduce
For residents across Virginia, particularly those in the vibrant Hampton Roads region, reliable and convenient transportation is a daily essential. Whether you’re embarking on a much-anticipated vacation, handling business travel, or simply need a temporary vehicle while your own is in the shop, car rental services play a crucial role. In this comprehensive guide, we'll delve into a highly-regarded option right here at home: National Car Rental, located at 2200 Norview Ave at Norfolk International Airport (ORF). This location consistently receives positive feedback for its streamlined process, friendly staff, and quality vehicles, making it a top choice for locals in our community seeking efficient and reliable car rental solutions.
Car rental services at an airport, such as Norfolk International Airport, serve a broad spectrum of needs for both incoming travelers and our local Virginia residents. For locals, renting from an airport location like ORF often means access to a larger fleet of vehicles and potentially extended operating hours compared to neighborhood branches. This can be incredibly convenient if you're flying out, picking up family, or even just live in close proximity to the airport and need quick access to a rental. The ability to smoothly transition from personal transport to a rental, and back again, is paramount. National Car Rental has long been known for its focus on efficiency, particularly for frequent travelers, aiming to reduce the time spent on paperwork and get customers on the road swiftly. This dedication to ease of use, combined with a reputation for professional integrity, makes them a compelling option for a wide array of scenarios encountered by Virginians.
National Car Rental is prominently situated at 2200 Norview Ave, Norfolk, VA 23518, USA, which is the address for Norfolk International Airport (ORF). This prime location offers unparalleled convenience for anyone arriving at or departing from the airport, as well as for local residents in Norfolk and the surrounding cities like Virginia Beach and Chesapeake. Being directly at the airport means that once you land, or if you're coming from nearby, you can easily access the rental car facility.
Accessibility is a key advantage of this branch. Norfolk International Airport is well-connected to major roadways, including Interstate 64, making it straightforward to reach from various parts of the Hampton Roads area. For those returning vehicles after hours, National provides a convenient drop box for keys in the Rental Car Return Area, to the left of the sliding glass doors before entering the terminal. This allows for flexibility outside of standard business hours, though customers remain responsible for the vehicle's condition until the business reopens. The location within a major airport also means that shuttle services to and from the terminal are typically available, further simplifying the process for travelers and locals alike.
National Car Rental, as a leading global brand, offers a comprehensive range of services tailored to meet diverse transportation needs. At the 2200 Norview Ave (ORF) location, you can typically expect the following:
- Extensive Vehicle Fleet: National offers a wide selection of vehicles, from fuel-efficient economy cars (like the Nissan Sentra mentioned in reviews) to comfortable sedans, spacious SUVs, minivans, and even luxury or specialty vehicles. This variety ensures customers can find a car that perfectly suits their trip's requirements.
- Flexible Rental Durations: They provide options for daily, weekly, and monthly rentals, accommodating both short-term emergency needs and longer-term temporary vehicle solutions.
- Emerald Club Program: National's acclaimed loyalty program, Emerald Club, offers significant benefits, particularly at airport locations. Members can bypass the counter, choose their own car from the Emerald Aisle (for mid-size and above reservations), and receive e-receipts for expedited returns.
- Damage Waiver (DW) Options: National offers DW at the time of rental, which can reduce or waive the renter's financial responsibility for loss or damage to the rental vehicle, providing peace of mind.
- Additional Driver Options: A renter's spouse or domestic partner meeting age and license requirements can be an authorized driver at no additional charge. Other additional drivers may be added for a daily fee.
- Fueling Options: Customers have choices for fuel payment, including prepaying for fuel, having National refuel the vehicle (with a service charge), or refilling the tank themselves before returning the car.
- Optional Add-ons: GPS navigation systems, child safety seats, and other amenities are typically available for rent to enhance the safety and convenience of your journey.
- After-Hours Returns: As mentioned, a key drop box is available for returns outside of regular business hours, providing flexibility.
Customer feedback for the National Car Rental at Norfolk International Airport highlights several strong features and advantages:
- Friendly and Personable Staff: Customers consistently praise the staff for being "very friendly and personable." This level of positive interaction contributes significantly to a pleasant rental experience, making customers feel valued and welcomed.
- Quick and Efficient Pick-up and Drop-off: The process is repeatedly described as "quick and easy" for both picking up and dropping off the vehicle. This efficiency is a critical benefit, especially at a busy airport location where travelers often have tight schedules.
- Clean and Well-Maintained Vehicles: Reviewers note that the cars are "clean, in great condition, and drove great." Receiving a reliable and comfortable vehicle is fundamental to a satisfactory rental, and National appears to deliver on this promise at this location.
- High Professional Integrity: One review notably contrasts National/Enterprise with other rental companies, asserting that National/Enterprise is "the only company that has any professional integrity" in handling issues like cleaning fees and minor damage claims. This perception of fairness and transparency is a powerful highlight for customers concerned about unexpected charges.
- Emerald Club Benefits: While not explicitly detailed in these reviews, the seamless process aligns with the benefits of National's Emerald Club, which allows members to bypass the counter and choose their own vehicle, further enhancing efficiency.
- Repeat Business and Recommendations: Customers express a strong willingness to "definitely use National Car Rental again" and would "definitely rent from them again," indicating high satisfaction and trust in the service provided.
For all your car rental needs or to make a reservation with National Car Rental at Norfolk International Airport, you can use the following contact details:
Address: 2200 Norview Ave, Norfolk, VA 23518, USA
Phone: (833) 338-3320
Mobile Phone: +1 833-338-3320
Operating Hours (as typically advertised for airport locations, though subject to change):
- Monday - Sunday: Open 24 Hours (with potential for limited counter service during certain overnight periods, but vehicle access and drop-off often available)
(Note: It's always advisable to confirm specific operating hours, especially for major holidays, directly with the branch or on their website.)
For locals in Virginia, particularly those in Norfolk and the wider Hampton Roads area, National Car Rental at 2200 Norview Ave (Norfolk International Airport) is an exceptionally suitable and highly recommended choice for their car rental needs. Its prime location directly at the airport offers unmatched convenience for both arriving and departing travelers, as well as for residents who prefer the accessibility and extensive fleet typical of an airport branch.
What truly sets this National branch apart, as consistently highlighted by positive customer reviews, is its commitment to a quick, easy, and genuinely friendly rental process. The combination of efficient pick-up and drop-off, a fleet of clean and well-maintained vehicles, and staff who are described as "friendly and personable," creates a consistently positive experience. Furthermore, the perception of "professional integrity" regarding billing and vehicle condition offers significant peace of mind for locals concerned about hidden fees. Whether you need a temporary vehicle for a weekend trip, an unexpected car repair, or any other transportation need, National Car Rental at ORF stands out as a reliable, customer-focused option for Virginians seeking a hassle-free and dependable rental experience.
National Car Rental Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
National Car Rental Location
National Car Rental Reviews
pick upemerald clubflightdeskcheckaisleexecutivegarageeliterenter
★ 5★ 4★ 3★ 2★ 1We rented a Nissan Sentra for almost two weeks for our vacation. The staff was very friendly and personable. Pick up and drop off was quick. The car was comfortable and drove great. We would definitely use National Car Rental again!
Jul 01, 2025 · Donna WilliamsWe travel frequently through ORF...Have not used National a lot, not sure why? But given Avis' new nation-wide (maybe world-wide?) policy of aggressively changing $450 cleaning fees for cars that aren't all that dirty (i.e. a new revenue stream!), AND Hertz's expanded use of AI ding-detection, which then bills customers for minor flaws (as if Hertz is actually going to send these cars to a body shop!), I realized that National/Enterprise is the only company that has any professional integrity.
Jul 20, 2025 · Lynn McKennaOne of my favorite parts of flying into Norfolk is working with National. Car selection is always impressive and the folks working at the booth are always helpful. Wish i caught the name of the person that was helping us out. My littles love jeeps and my 2yo saw one as soon as we entered the lot. The attendant had no problem pulling forward a beautifully clean jeep for our rental. Totally made their week!
Jul 06, 2024 · Paimon SorornejadAfter a frustrating 3-hour flight delay, I arrived at the National Rental location at Norfolk Airport, feeling exhausted. However, I was immediately met with exceptional service from Devon. He listened patiently to my concerns and, with a calm and friendly demeanor, went above and beyond to accommodate my needs. I needed a comfortable vehicle for my 6'4" father’s 80th birthday celebration, and Devon not only ensured we had the perfect fit but also provided a complimentary upgrade that added a touch of luxury to our experience. My father felt truly valued, enjoying every moment as we traveled in style to his birthday luncheon and the basketball game where he was honored. I am incredibly grateful for Devon’s outstanding customer service—he transformed what started as a stressful day into an unforgettable experience. Thank you, Devon, and thank you, National!
Feb 14, 2025 · Maenecia ColeIt took 45 minutes to get a car at Norfolk Airport. We heard horror stories from other family members about renting cars at this airport. Long lines of customers with few National employees. Returning the car was also questionable. It took 3 days to receive our email receipt.
Jun 11, 2025 · Tom
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