National Car Rental

- 2495 Winchester Rd, Memphis, TN 38116

Hello, Memphis locals and fellow Tennesseans! In our bustling city, whether you're heading downtown for a Grizzlies game, exploring the vibrant music scene, or taking a road trip to one of our state's beautiful natural parks, having reliable transportation is often essential. For many of us, navigating personal or business travel requires a flexible and efficient car rental solution. Today, we're putting the spotlight on a well-regarded name in the industry, National Car Rental, specifically their convenient location at Memphis International Airport.

For locals, airport car rental locations often offer a broad selection of vehicles and streamlined processes, making them an attractive option even when not flying. National Car Rental is known for its commitment to business travelers and its unique "Emerald Club" program, which many frequent renters in Tennessee find incredibly beneficial. This article will provide a detailed overview of what makes the National Car Rental branch on Winchester Road a go-to choice for residents of the Memphis metropolitan area and beyond.

We'll explore everything from their accessible location near MEM to the range of vehicles and services they offer. Our aim is to give you a comprehensive understanding of National's offerings, including insights from actual customer experiences, so you can make an informed decision for your next car rental need in our great state of Tennessee.

National Car Rental at Memphis International Airport is conveniently situated at 2495 Winchester Rd, Memphis, TN 38116, USA. This address places it directly within the airport's consolidated rental car facility, making it incredibly accessible for travelers arriving at or departing from MEM. For local residents who need a rental car but aren't flying, the location offers a key advantage due to its proximity to major roadways.

Winchester Road is a significant thoroughfare in Memphis, providing straightforward access from various parts of the city. Whether you're coming from downtown, East Memphis, or the southern suburbs, navigating to the airport's rental car facility is well-signposted and generally efficient. The convenience of being right at the airport means easy connections for out-of-town guests visiting locals, or for Memphis residents who need a car after a flight or before dropping off their own vehicle at the airport for a trip.

Upon arrival at the airport, customers can simply proceed downstairs to baggage claim and follow the signs to the Rental Car Facility, where National's counter is located on the first floor. This seamless integration into the airport's infrastructure ensures a quick transition from plane to rental car, a feature highly valued by time-sensitive travelers and locals alike. For those returning vehicles after hours, a key drop box is available at the entrance to the building near the escalator, adding to the flexibility.

• Extensive and Diverse Vehicle Fleet: National boasts a wide selection of vehicles, often categorized by type for customer convenience. This includes:
  • Economy, Compact, Mid-size, and Full-size Cars: For everyday use and fuel efficiency.
  • SUVs: A variety of sizes for more space and versatility (e.g., Hyundai Kona, Nissan Rogue, Chevrolet Equinox, Cadillac XT5, Chevrolet Suburban).
  • Minivans: Such as Chrysler Pacifica or Dodge Grand Caravan, ideal for families or groups.
  • Luxury and Premium Vehicles: Including models like Nissan Maxima, Audi A4, BMW 3 Series, and even high-end options like the Audi A5 Sportback or select Mercedes-Benz and Audi models.
  • Specialty Vehicles: Such as convertibles (e.g., Ford Mustang Convertible, Mazda Miata RF), American Muscle Cars (Ford Mustang GT, Chevrolet Camaro SS), and electric vehicles (e.g., Tesla Model 3, Nissan LEAF).
  • Vans: Including 7-passenger minivans, 10-passenger vans, 12-passenger vans, and 15-passenger vans, useful for larger groups or specialized transport.
  • Pickup Trucks: Such as the Toyota Tacoma or Ford F-150.
• Flexible Rental Durations: Customers can book rentals for various periods, including daily, weekly, and monthly options, accommodating both short-term needs and extended travel or business requirements.
• Emerald Club Loyalty Program: National is renowned for its Emerald Club, which offers significant benefits for frequent renters, including:
  • Emerald Aisle Access: Members can bypass the counter and choose any mid-size or full-size vehicle from the Emerald Aisle (at participating locations, including Memphis airport) and only pay the mid-size rate.
  • Expedited Service: Faster pickups and returns, often with automatic e-receipts.
  • Free Rental Days: Earn credits towards free rental days, or opt for frequent flyer miles/hotel rewards with partners.
  • No Second Driver Fees: No extra charge for family members or business associates driving.
• Optional Add-ons: Various add-ons are available to enhance the rental, such as GPS navigation, child safety seats, protection plans (Loss Damage Waiver, Supplemental Liability Protection), and Roadside Assistance Plus.
• Refueling Options: Customers have choices for fuel payment, including prepay fuel, having National refill, or refilling themselves before return.
• One-Way Rentals: National facilitates one-way rentals, allowing customers to pick up a vehicle in Memphis and drop it off at another National location (subject to availability and fees).

• Exceptional Customer Service: A consistent highlight from customer reviews is the "Excellent customer service." Specific mentions of staff members like Curtis at the Memphis airport, who "always makes sure I’m satisfied" and "will try his best to fix it," underscore a commitment to customer satisfaction. Many customers report having "never really had a bad experience" with National, attributing it to "some good people that works for National."
• Emerald Club Benefits: For frequent travelers, the Emerald Club is a major draw. The ability to "pick a car from row 1 or 2" with "key in car" and "on my way" without counter interaction highlights extreme efficiency and convenience, a hallmark of the Emerald Aisle experience.
• Variety of Vehicle Choices: Customers appreciate the "variety of cars to choose from," which caters to different preferences and needs, from standard sedans to SUVs and even luxury options.
• Quick and Smooth Process: Reviewers emphasize a "smooth and quick rental process" and "overall great experience," indicating that National often delivers on its promise of efficiency, especially for members.
• Proactive Issue Resolution: While minor issues like "a few mechanical issues" or windows not being perfectly clean were mentioned, customers noted that these were "rectified" or that staff like Curtis would "try his best to fix it," showcasing a proactive approach to problem-solving.
• Reliable Vehicle Availability: One consistent comment is "Always have a vehicle when I need it," which is critical for last-minute or high-demand rental situations.
• Corporate Focus: National's strong ties to business travel often mean streamlined processes and benefits tailored for corporate accounts, which can be advantageous for Memphis businesses.

For your car rental needs in Memphis, Tennessee, you can reach National Car Rental at Memphis International Airport using the following contact details:

Address: 2495 Winchester Rd, Memphis, TN 38116, USA

Phone: (844) 370-9812

Mobile Phone: +1 844-370-9812

It is always recommended to call the branch directly for the most current information on vehicle availability, specific rental requirements, and any ongoing promotions. Their dedicated team is ready to assist you with a professional and friendly approach, ensuring a smooth and efficient rental experience for your travels in and around Tennessee.

For residents of Memphis and the wider Tennessee region, National Car Rental at Memphis International Airport (MEM) stands out as a highly suitable and often preferred choice for their car rental needs. Its strategic location directly within the airport's consolidated rental car facility on Winchester Road offers unmatched convenience, not just for travelers flying in and out, but also for locals who appreciate straightforward access from various parts of the city via major thoroughfares. This saves valuable time and simplifies the logistics of picking up and returning a vehicle.

A significant draw for many locals, especially frequent renters, is the renowned Emerald Club program. The ability to bypass the counter, choose your own vehicle from a dedicated aisle, and be "on my way" within minutes is a testament to National's commitment to efficiency and customer autonomy. This expedited service, coupled with generally excellent customer service experiences highlighted by reviewers ("Excellent customer service," "Curtis always makes sure I’m satisfied"), creates a reliable and pleasant rental journey. The staff's willingness to rectify issues, even minor ones like window cleanliness, further reinforces their dedication to customer satisfaction.

Furthermore, National's diverse and well-maintained fleet ensures that whether you need an economical car for daily errands, a spacious SUV for a family outing to Graceland, or a luxury vehicle for a special occasion, there's likely a suitable option available. For business travelers in Memphis, the corporate-focused benefits and streamlined processes offered by National are particularly advantageous. Despite being an airport location, the consistent positive feedback on service and efficiency makes National Car Rental a top-tier choice for any local in Tennessee seeking a dependable, high-quality, and hassle-free car rental experience.

National Car Rental

2495 Winchester Rd, Memphis, TN 38116, USA