National Car Rental

- 61 Terminal Dr Ste 21, Fletcher, NC 28732

For residents of North Carolina, particularly those frequently traveling through or from the beautiful Western region, having access to a reliable and high-quality car rental service at the airport is incredibly important. National Car Rental at Asheville Regional Airport (AVL) in Fletcher, NC, consistently receives high marks for its commitment to customer satisfaction and for providing an exceptional fleet. This article will delve into what makes National Car Rental a preferred choice for North Carolinians, from its convenient airport location to the premium vehicles and personalized service that set it apart.

National Car Rental is conveniently located at 61 Terminal Dr Ste 21, Fletcher, NC 28732, USA. This address places it directly within the Asheville Regional Airport (AVL) complex, making it incredibly accessible for air travelers. Being on Terminal Drive means that customers can easily locate the rental counter on the first floor of the parking garage shortly after arriving at the airport. This prime on-airport location eliminates the need for shuttle services to off-site lots, saving valuable time and reducing stress upon arrival or departure. For locals flying in or out of AVL, the direct access to quality rental vehicles right at the terminal is a significant convenience, allowing for a seamless transition from air travel to ground transportation and vice-versa across Western North Carolina.

National Car Rental, particularly at an airport location like AVL, offers a comprehensive range of services designed to cater to both business and leisure travelers. Their offerings are structured to provide convenience and flexibility:

• Extensive and Modern Fleet: National is renowned for offering a wide selection of well-maintained, late-model vehicles. This includes various classes such as economy, compact, mid-size, standard, and full-size sedans. For those requiring more space, SUVs (from compact to full-size), minivans, and even trucks are typically available. Customers often report receiving "nearly brand-new" vehicles, ensuring a high-quality driving experience.
• Emerald Club Program: National's loyalty program, Emerald Club, is a major draw. Members can bypass the counter at participating locations (including most major U.S. airports with an "Emerald Aisle"), choose their own vehicle from a designated area (often upgraded to a full-size or above for the mid-size rate), and receive expedited service. Benefits also include earning rental credits towards free rental days, no second driver fees for family members and business associates, and e-receipts for quick returns.
• Flexible Rental Options: They provide flexible rental durations, including daily, weekly, and monthly rates, to suit various travel needs, from quick business trips to extended family vacations across North Carolina.
• One-Way Rentals: For travelers with varying pick-up and drop-off points, National typically offers one-way rental services, allowing for greater travel flexibility within the U.S. and Canada.
• Corporate Account Services: National is a popular choice for corporate rentals, offering tailored programs and often providing benefits like verified corporate account usage and special rates for business travelers.
• Additional Products and Services: Customers can add extras such as GPS navigation systems, child safety seats (infant, toddler, booster), and various protection plans (like Loss Damage Waiver and Extended Protection) for added peace of mind during their rental.
• Refueling Options: National offers different refueling choices, including prepaying for fuel, having National refill the tank (for a charge), or customers refilling the tank themselves before return.

These services are geared towards providing a seamless and premium rental experience for all customers.

National Car Rental at AVL distinguishes itself through several key features and highlights that are highly valued by North Carolina customers:

• Exceptional Vehicle Quality: Customers consistently rave about the quality of the vehicles. Reviews mention receiving "a nearly brand-new Volkswagen with only 4,000 miles on it," describing cars as "amazing—clean, comfortable, and the drive was incredibly smooth." This commitment to providing modern, well-maintained vehicles is a major highlight.
• Outstanding Customer Service: The staff, particularly agents like "Ray," receive high praise for being "professional, caring and awesome individuals." This level of personal touch, including helpful local recommendations, creates a welcoming and memorable experience, fostering loyalty among customers who "will continue to rent from National because of the great service."
• Efficiency and Expedited Service for Emerald Club Members: The Emerald Club is a significant feature, allowing members to bypass the counter, choose their own car (often an upgrade), and expedite returns with e-receipts. This speed and convenience are especially valuable at a busy airport location.
• Diverse Fleet with Choice: National's "Emerald Aisle" allows members to choose any car (Midsize and above) for the reserved Midsize rate, providing a sense of control and often resulting in a complimentary upgrade. This "choose your own car" experience is a unique and highly appreciated perk.
• Reliability and Trust: Consistent positive experiences, even across multiple rentals, build a strong sense of reliability and trust, making National a highly recommended choice for repeat customers. Their extensive history in the car hire business, spanning over 65 years, also underpins this trust.
• Extended Operating Hours: The AVL branch operates with extended hours from 7:00 AM to 11:59 PM every day of the week, accommodating most flight schedules and providing significant flexibility for pick-ups and drop-offs.

These features underscore National's dedication to providing a superior car rental experience, focused on quality vehicles and exceptional customer service.

For those in North Carolina looking to book their next car rental with National at Asheville Regional Airport, here is their contact information:

Address: 61 Terminal Dr Ste 21, Fletcher, NC 28732, USA

Phone: (844) 366-2654

Mobile Phone: +1 844-366-2654

The branch operates extended hours:

• Monday - Sunday: 7:00 AM - 11:59 PM

For residents of North Carolina, particularly those frequently traveling through Asheville Regional Airport (AVL), National Car Rental stands out as a highly suitable choice for their car rental needs. In a state where both scenic drives and efficient travel are valued, the ability to rent a "nearly brand-new" and "amazing—clean, comfortable" vehicle makes a significant difference. Beyond the quality of their fleet, the consistently praised "professional, caring and awesome" customer service, exemplified by staff like Ray, creates a welcoming and stress-free rental experience. For frequent travelers, the Emerald Club benefits, allowing for counter bypass and direct vehicle selection, offer unparalleled convenience and efficiency right at the airport. This blend of premium vehicle quality, personalized customer care, and streamlined processes positions National Car Rental at AVL as a top-tier option for any North Carolinian seeking reliable and enjoyable transportation, whether for business or leisure, making it truly a local favorite.

National Car Rental

61 Terminal Dr Ste 21, Fletcher, NC 28732, USA