National

- 4901 Humphrey Dr, Minneapolis, MN 55450

For residents of Minnesota and those visiting our vibrant state, having efficient and reliable ground transportation from Minneapolis-St. Paul International Airport (MSP) is crucial. National Car Rental, with its prime on-site location at 4901 Humphrey Dr, Minneapolis, MN 55450, USA, offers a distinctive experience designed for speed and convenience, especially for its loyalty program members. National aims to provide a seamless transition from air travel to road travel, making it a popular choice for business travelers and frequent renters in the region. This article will provide an in-depth look at what makes National at MSP a go-to for many Minnesotans.

National Car Rental is a renowned brand in the car rental industry, particularly favored by corporate travelers and those who value efficiency. Its core philosophy revolves around empowering customers with choice and speed, largely through its signature Emerald Club loyalty program. The MSP Airport location embodies this approach, providing direct access to a wide range of vehicles without the need for additional shuttles to off-site lots.

Many customers laud the "strong, the Force is at MSP’s National Car Rental," highlighting the "on-site ease" that allows for a "5-minute stroll from baggage claim to the driver’s seat." This quick turnaround is a significant draw, especially for busy travelers. The convenience of "no shuttles you’ll need" is a recurring positive, indicating a well-integrated airport presence. The loyalty programs, Emerald Club and Executive Status, are also frequently praised for offering a "choose any vehicle, hop in, and go" experience, described as being "fit for Jedi Masters."

However, it is also important to acknowledge that not all experiences are consistently perfect. One review shared a "worst service ever" scenario, where a reservation was accidentally canceled, and a system issue prevented rebooking, despite staff confirmation. This led to extended waits and a significant souring of a long-time member's desire to rent with National again. Such feedback underscores the importance of confirming reservations and being prepared for potential unforeseen challenges, even with highly-regarded services.

National Car Rental at Minneapolis-St. Paul International Airport is strategically located at 4901 Humphrey Dr, Minneapolis, MN 55450, USA. This address places it directly within the airport's integrated Rental Car Facility, which serves both Terminal 1 (Lindbergh) and Terminal 2 (Humphrey).

A key advantage of National at MSP is its direct on-site presence. For travelers arriving at Terminal 1, the National Car Rental counter is typically located on the third floor of the Rental Car Facility, accessible via a short underground tram ride from the terminal. At Terminal 2, customers can follow ground transportation signs across the street into the car rental facility, where the National counter is readily available. The significant benefit is that "no shuttles you’ll need," as the rental lot is integrated into the airport structure, allowing for a quick "5-minute stroll" from baggage claim to your vehicle.

It is essential for Minnesotans and all travelers to be "Terminal Awareness" savvy. MSP Airport operates two terminals, and while National serves both, drop-off precision matters. Terminal 1 typically handles major airlines like Delta, United, American, Air France, and KLM, while Terminal 2 serves Southwest, JetBlue, Sun Country, and Allegiant. Returning your rental car to the incorrect terminal can lead to "delays you will face" as you'd then need to use the free Light Rail Transit (LRT) to transfer between terminals.

National is committed to accessibility for customers with disabilities. They offer adaptive driving devices such as hand controls and spinner knobs, typically at no additional charge, though advance reservations (usually 48 hours) are recommended. The airport's accessible infrastructure, including ramps, elevators, and the LRT, further supports ease of access to the rental car facility.

National Car Rental at MSP Airport provides a comprehensive range of services tailored to meet the needs of various travelers:

• Extensive Vehicle Fleet: National offers a wide selection of well-maintained vehicles, categorized to suit different preferences. This includes economy cars (e.g., Chevrolet Spark), compact cars (e.g., Nissan Versa), mid-size sedans (e.g., Toyota Corolla), standard cars (e.g., Volkswagen Jetta), and full-size vehicles (e.g., Nissan Altima). For those needing more space or specific features, they also offer various SUVs (e.g., Chevrolet Equinox, Nissan Rogue, Toyota RAV4, Ford Expedition), minivans (e.g., Chrysler Pacifica), and specialty vehicles (e.g., luxury cars, sports cars, trucks), allowing customers to find the perfect ride for exploring Minnesota.
• Emerald Club Loyalty Program: This flagship program is a major draw. Members can bypass the counter, choose any vehicle from the Emerald Aisle (or Executive Aisle for Executive members), and drive off quickly. This "no tricks, no traps" approach to pickup is a significant time-saver.
• Flexible Rental Periods: National accommodates short-term rentals (daily, weekend) and long-term options (weekly, monthly) for both leisure and business travel.
• Optional Add-ons: Customers can enhance their rental with GPS navigation systems, child safety seats (infant, child, booster), and Extended Roadside Assistance (covering issues like key replacement, lockouts, tire changes, jump starts, and fuel delivery).
• Protection Plans: Various protection options, including Loss Damage Waiver (LDW) and liability coverage, are available for purchase, allowing customers to choose their desired level of coverage.
• One-Way Rentals: The flexibility to pick up a vehicle at MSP and drop it off at another National location (within Minnesota or elsewhere) is often available, facilitating diverse travel itineraries.
• After-Hours Return: For late-night or early-morning departures, National typically offers an after-hours return option, usually involving parking the vehicle in a designated spot and dropping keys in a secure box at the rental counter inside the terminal.

Several features and highlights make National Car Rental at MSP Airport particularly appealing to Minnesotans:

• True On-Site Convenience: The ability to walk from baggage claim directly to the rental car lot (a "5-minute stroll") without shuttles is a major time-saver and convenience, especially during Minnesota's unpredictable weather.
• Emerald Club Benefits: For frequent travelers, the Emerald Club program is a significant advantage, offering unparalleled speed and choice. This bypasses the traditional counter process and allows members to select their preferred vehicle from a designated aisle.
• "Clean, It Is" Fleet: National emphasizes the well-maintained condition of its vehicles, ensuring a pleasant driving experience. They also have clear policies regarding vehicle condition upon return, with fees for smoking ($75) or excessive messes ("Wampa attack" messes costing $200).
• Quick Pickup & Drop-Off: The focus on efficiency means that for many, the rental process from start to finish is designed to be fast, minimizing delays.
• Dual Terminal Presence: Operating from both Terminal 1 and Terminal 2 provides excellent flexibility for customers, allowing them to choose the most convenient pickup or return point based on their airline.
• Commitment to Accessibility: The provision of adaptive driving devices and support for customers with disabilities reflects an inclusive approach to serving the entire community.

For those in Minnesota looking to contact National Car Rental at Minneapolis-St. Paul International Airport:

Address: 4901 Humphrey Dr, Minneapolis, MN 55450, USA (Note: While this address is provided, the facility is within the integrated MSP car rental complex, which often uses 4901 Glumack Dr for Terminal 1 and 7175 Humphrey Dr for Terminal 2 in some systems. Always follow airport signage).

Phone: (612) 794-3966

Mobile Phone: +1 612-794-3966

It's advisable to call the location directly for specific inquiries, such as confirming vehicle availability, checking Emerald Club benefits, or resolving any issues with reservations, especially in light of varied customer experiences.

For Minnesotans who frequently travel or need reliable airport transportation, National Car Rental at Minneapolis-St. Paul International Airport (MSP) is a highly suitable choice. Its distinct advantage lies in its true on-site presence, allowing for a remarkably quick and shuttle-free transition from baggage claim to your rental vehicle – a significant convenience, particularly during Minnesota's often cold or snowy months.

The Emerald Club program offers an unparalleled level of efficiency, empowering members with vehicle choice and expediting the pickup process, a feature highly valued by busy local professionals and frequent travelers. While occasional service hiccups can occur, National's overall commitment to a "smooth journey" and its well-maintained fleet make it a dependable partner for ground transportation. For locals seeking speed, convenience, and the benefits of a robust loyalty program at MSP, National Car Rental provides a strong option to begin or end their Minnesota adventures with ease.

National

4901 Humphrey Dr, Minneapolis, MN 55450, USA