Payless

- 4901 Humphrey Dr, St Paul, MN 55111

For Minnesotans and visitors arriving at Minneapolis-St. Paul International Airport (MSP), finding an affordable and accessible car rental option is often a key consideration for their travel plans. Payless Car Rental, with its presence at 4901 Humphrey Dr, St Paul, MN 55111, USA, aims to serve the budget-conscious traveler by offering competitive rates on a variety of vehicles directly at the airport. While Payless positions itself as a value-driven choice, it's important for local users to understand the full scope of the experience, as highlighted by customer feedback. This article will delve into what you can expect when choosing Payless at MSP.

Payless Car Rental is a brand known for its commitment to offering economical car rental solutions, often appealing to travelers who prioritize cost savings. As part of the larger rental car ecosystem at MSP Airport, Payless provides on-site access to its fleet, aiming to streamline the process of getting from your flight to the road. Their operational model focuses on delivering a straightforward service with a variety of vehicle options.

However, it's crucial for prospective renters to be aware of the experiences shared by previous customers. Reviews sometimes point to significant service challenges. For example, one customer reported a "Terrible service, waited in line for an hour and a half, they gave me the car that I didn’t order and when I complained they said they will make me wait more if I don’t like it. No apology or anything, just attitude." Such feedback underscores that while Payless aims for affordability, the customer service experience can sometimes be inconsistent, particularly during peak times. Minnesotans planning to rent from Payless should factor in the possibility of longer waits or less flexible service when making their decision.

Payless Car Rental at Minneapolis-St. Paul International Airport is conveniently located at 4901 Humphrey Dr, St Paul, MN 55111, USA. This address places it directly within the larger MSP airport's Rental Car Facility. For travelers arriving at Terminal 1 (Lindbergh Terminal), the Payless counter is located on the ground level of the Silver Parking Ramp, accessible via an underground tram ride from the baggage claim area. For those arriving at Terminal 2 (Humphrey Terminal), the rental car counters, including Payless, are situated in the Ground Transportation Center, directly across the street from the terminal building on the ground level of the Purple Ramp.

A key aspect of MSP Airport's rental car setup is that all on-airport rental car companies, including Payless, have counters at both Terminal 1 and Terminal 2. This means you have the flexibility to pick up or drop off your rental car at either terminal, regardless of where your flight arrives or departs. This feature is particularly convenient for Minnesotans who might fly different airlines from different terminals. However, it's always advisable to confirm your specific terminal for departure to ensure a seamless return, as using the incorrect terminal could lead to unnecessary transfers via the Light Rail Transit (LRT) system, which connects the two terminals.

Payless also maintains policies for broader accessibility. Renters aged 21 through 24 may rent specific car classes, though an underage surcharge typically applies. They also cater to disabled drivers, with reservations for disability equipment (like hand controls) able to be placed by calling their toll-free number. A traveling companion can serve as an authorized driver for visually impaired renters at no additional charge.

Payless Car Rental at MSP Airport typically offers a range of services designed to provide essential transportation at competitive prices:

• Diverse Vehicle Fleet: Payless offers a variety of car classes to suit different budgets and needs. This often includes economy cars (e.g., Kia Rio, Ford Fiesta), compact cars (e.g., Kia Soul), intermediate (e.g., Toyota Corolla), standard (e.g., Hyundai Sonata), and full-size sedans. For those needing more space, they also provide SUVs (e.g., Toyota RAV4, Ford Edge, Jeep Grand Cherokee, Jeep Wrangler), minivans, and even 12-passenger vans. This variety allows customers to select a vehicle suitable for navigating Minnesota's diverse landscapes and weather conditions.
• Flexible Rental Durations: Payless accommodates both short-term rentals (daily, weekend) and longer-term options (weekly, monthly), providing flexibility for personal trips, business travel, or temporary vehicle needs.
• Optional Add-ons: Customers can enhance their rental experience with optional features such as E-Toll services for convenient toll road travel, Extended Roadside Assistance (covering issues like emergency towing, flat tire changes, lockouts, jump starts, and fuel delivery), and child safety seats.
• Protection Plans: Various protection options, including Damage Waiver (DW) and Personal Effects Coverage (PEC), are available for purchase, allowing renters to choose additional coverage for their vehicle and belongings.
• Online Booking and Check-in: The ability to book reservations online and potentially utilize online check-in features aims to streamline the rental process upon arrival, though actual wait times at the counter can vary as per customer reviews.
• Debit Card Acceptance: Payless generally accepts debit cards for rentals, though specific conditions, such as a credit check or proof of return travel, may apply. This can be a useful option for those preferring not to use a credit card.

Key features and highlights of Payless Car Rental at MSP Airport that are relevant to Minnesotans include:

• Affordable Pricing: Payless is often chosen for its competitive rates, making it an attractive option for budget-conscious individuals and families traveling in Minnesota.
• On-Airport Convenience: Being located directly within the MSP Rental Car Facility means immediate access to your vehicle upon arrival, eliminating the need for off-site shuttles and saving time.
• Dual Terminal Presence: Operating counters at both Terminal 1 and Terminal 2 provides excellent flexibility for pickup and drop-off, aligning with the traveler's specific airline and departure terminal.
• Diverse Fleet: The range of vehicles available, from economy cars to SUVs and vans, ensures that customers can find a suitable option for navigating Minnesota's city streets, rural roads, or winter conditions.
• Accessibility Initiatives: The provision for disabled drivers and underage renters (with surcharge) broadens the accessibility of their services to a wider segment of the Minnesota population.

For those in Minnesota looking to contact Payless Car Rental at Minneapolis-St. Paul International Airport:

Address: 4901 Humphrey Dr, St Paul, MN 55111, USA (Note: While this address is associated with Terminal 2, Payless also operates at Terminal 1, which uses 4901 Glumack Dr. Always confirm your pick-up/drop-off terminal when booking.)

Phone: (612) 866-4918

Mobile Phone: +1 612-866-4918

It is highly advisable to call this number directly for specific inquiries, reservation confirmations, or to discuss any concerns you might have, particularly given the varied customer experiences regarding wait times and service. For general customer service issues beyond the local branch, you can also contact Payless customer service at 1-800-259-6095.

For Minnesotans seeking a car rental solution at Minneapolis-St. Paul International Airport, Payless Car Rental presents a viable option, particularly for those prioritizing affordability. Its on-airport location, accessible from both Terminal 1 and Terminal 2, offers the inherent convenience of a quick transition from your flight to your rental car, bypassing off-site shuttle services. This is especially valuable during Minnesota's often harsh weather conditions.

While customer reviews indicate that service consistency and wait times can sometimes be a challenge, the core offering of competitive rates and a broad selection of vehicles remains attractive. For locals, being proactive in their booking, understanding the potential for longer waits, and confirming all reservation details can contribute to a smoother experience. By offering a budget-friendly option with direct airport access and a diverse fleet suitable for navigating their home state, Payless Car Rental at MSP serves as a functional choice for Minnesotans looking for value in their airport transportation.

Payless

4901 Humphrey Dr, St Paul, MN 55111, USA