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Payless Car Rental Introduce
For residents across Pennsylvania, especially those frequently traveling through or residing near the Philadelphia International Airport (PHL) area, securing reliable and straightforward car rental services is a common need. Whether for a business trip, a family vacation, or simply to get around while your personal vehicle is being serviced, having a trusted local car rental provider makes a significant difference. Payless Car Rental, situated at 6975 Norwitch Dr, Philadelphia, PA, offers a convenient option for those in the region. This article aims to provide a clear, engaging, and informative overview of this specific Payless location, drawing on publicly available information and customer experiences to help local users make an informed decision.
Payless Car Rental, as part of the Avis Budget Group, is designed to offer competitive rates for vehicle rentals, often catering to budget-conscious travelers and locals. The Philadelphia location at 6975 Norwitch Dr serves as a gateway for many, particularly those arriving at or departing from PHL airport. Customer feedback for this branch highlights both strong positives, such as professional staff and exceptionally clean vehicles, and certain areas that require careful attention, notably regarding fuel policies and deposit handling.
The company aims to provide a convenient and efficient rental experience, particularly for airport travelers who value quick pick-up and drop-off services. While the "Payless" name suggests affordability, the focus here is on the overall value proposition, including vehicle condition and customer service. Understanding the nuances of their operational policies, such as how fuel is managed, can help Pennsylvanians fully leverage their services and ensure a smooth rental process from start to finish.
Payless Car Rental is conveniently located at 6975 Norwitch Dr, Philadelphia, PA 19153, USA. This address places it in close proximity to the Philadelphia International Airport (PHL), making it an excellent choice for air travelers. Norwitch Drive is easily accessible from major roadways in the Philadelphia area, ensuring that customers can reach the rental facility with relative ease whether they are coming from the airport or other parts of the city and its surrounding suburbs.
A significant advantage of this location is the shuttle service provided to and from PHL airport. As one customer noted, "They picked me up brought me to the lot the transaction was super fast and I was on my way." This shuttle service eliminates the need for customers to navigate public transport with luggage or pay for additional taxis, offering a seamless transition from flight to rental car. The clear instructions to call the location upon arrival for shuttle pick-up underscore their commitment to airport accessibility. This convenience is a major draw for Pennsylvanians flying in or out of Philadelphia, or those simply needing a rental near the airport area.
Payless Car Rental at 6975 Norwitch Dr offers a variety of services typical of a major car rental provider, designed to meet diverse customer needs:
- Vehicle Fleet: Payless offers a range of vehicles, including economy, compact, intermediate, standard, and full-size cars. They also provide SUVs (like the Toyota RAV4 and Nissan Rogue), minivans (such as the Chrysler Pacifica), and even electric or hybrid options (e.g., Tesla Model 3, Kia Niro, Toyota Prius Hybrid). This variety ensures customers can find a vehicle suitable for solo travel, family trips, or business needs.
- Short-Term and Long-Term Rentals: They cater to both immediate, short-duration needs (daily, weekly rentals) and can accommodate longer-term rentals, providing flexibility for various travel plans.
- Airport Shuttle Service: As highlighted by customer reviews, a dedicated shuttle service operates for pick-up and drop-off at Philadelphia International Airport (PHL), making connections efficient.
- Online Booking and Reservations: Customers can easily book vehicles online, allowing for advanced planning and securing preferred car types.
- Optional Add-ons: Typically, customers can opt for additional services such as GPS navigation, child safety seats, and various protection plans or insurance waivers, though it's always important to verify these directly.
- Customer Support: The staff is described as "professional and friendly / courteous and helpful," indicating a focus on assisting customers through the rental process.
Payless Car Rental at this Philadelphia location stands out for several key features, as noted by customers:
- Exceptional Car Cleanliness: A significant highlight is the attention to vehicle presentation. Customers praise the cars, stating they are "very clean" and "smell and look for every customer who rents a car" as they should. This ensures a pleasant start to any journey.
- Professional and Friendly Staff: Reviewers consistently commend the "Professional and friendly / courteous and friendly and helpful staff," including specific mention of shuttle drivers like Steve, who is described as "super friendly." This indicates a strong commitment to customer service.
- Fast and Smooth Transactions: The pick-up and drop-off processes are described as "super fast" and "just as great," minimizing wait times and making the overall experience efficient.
- Convenient Airport Access: The dedicated shuttle service from PHL airport directly to the rental lot is a major convenience, saving customers time and effort.
- Transparency in Vehicle Condition: Customers appreciate that any existing "scratches and dings" on the vehicle are noted before departure, ensuring accountability and preventing disputes upon return.
However, it is also important to note a specific point raised by a customer regarding fuel policy: "I don't agree with getting a vehicle half full because the previous customer paid the agency to fill the tank regardless of the fact that I can bring it back the same level as when I return it. Its a Big No Go." This indicates that while the service is generally positive, customers should carefully review the fuel policy at the time of rental to avoid any potential misunderstandings or inconveniences, especially if their deposit is limited.
For Pennsylvanians looking to contact Payless Car Rental at their 6975 Norwitch Dr, Philadelphia location, here is their information:
Address: 6975 Norwitch Dr, Philadelphia, PA 19153, USA
Phone: (215) 492-5500
Mobile Phone: +1 215-492-5500
It is always advisable to use these contact details to confirm current operating hours, shuttle service availability, specific vehicle types, and to clarify any policies, especially concerning fuel and deposits, to ensure a seamless rental experience.
For residents of Pennsylvania, particularly those in the Philadelphia metropolitan area and those frequently utilizing PHL airport, Payless Car Rental at 6975 Norwitch Dr offers a highly suitable and often praised option for their transportation needs. Its strategic location near the airport, coupled with an efficient shuttle service, makes it incredibly convenient for travelers. What truly makes Payless appealing for locals, however, is the consistent feedback regarding "professional car care folks" and the emphasis on delivering "clean" vehicles. The staff's "friendly" and "courteous" demeanor ensures a pleasant interaction from pick-up to drop-off, with processes designed for speed and efficiency. While it is always prudent for customers to clarify specific policies, such as the fuel level upon pick-up, the overall experience highlighted by positive reviews points to a reliable and customer-focused service. For Pennsylvanians seeking a convenient, clean, and professionally managed car rental experience, especially when flying through PHL, Payless Car Rental stands as a strong and recommended choice.
Payless Car Rental Details
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Payless Car Rental Location
Payless Car Rental
6975 Norwitch Dr, Philadelphia, PA 19153, USA
Payless Car Rental Reviews
deskPHLluggageairport shuttlecigarettesemployeetire pressureheadache2021 ford transit-350 passengertri-state area
★ 5★ 4★ 3★ 2★ 1Professional car care folks.This is the way a car should smell and look for every customer who rents a car.Professional and friendly / courteous and friendly and helpful staff.I don't agree with getting a vehicle half full because the previous customer paid the agency to fill the tank regardless of the fact that i can bring it back the same level as when i return it.Its s Big No Go.What if the deposit took all my money and it not being full would prevent me from getting to my destination "WHAT IF".
Mar 17, 2025 · Fermin GonzalesThis has been the best experience I’ve had renting a car at the PHL airport! They picked me up brought me to the lot the transaction was super fast and I was on my way . The drop off was just as great ! Steve the shuttle driver was super friendly . Will definitely be using them again!
May 27, 2025 · Dana TaylorI chose Payless because of the price, and vehicle options. When I picked it up it had cigarette burns, and stained seats, as well as minor body damage. There was obvious signs (clicking noises upon any acceleration from a stop) of repairs needed to the front end. I also was informed I chose an option that limits where I can drive, but for a fee I could take it where I needed to go. Add all this up, and it was no bargain. I should have paid the same $ and gone with a better known brand. The woman I dropped it off with was pleasant, but the man I picked it up from was combative when I expressed my displeasure at (what I feel was) deceptive pricing. I had no recollection of choosing an option that would not allow me to do to a state I needed to be.
Jun 25, 2025 · E SThey were extremely reasonable. I will just let you know it is not like Hertz, you will receive a car that is there & the pick up/drop off was a smaller type mini truck so if there is a lot of ppl waiting you would need to get on the next one… we waited about 25-30 minutes. But the amount you save, may be worth it. The drivers are very professional.
Feb 08, 2025 · Rasheeda ElaminThis is the first time I rented car with Payless. The car was in great condition and new. Susan checked me in. She was friendly explained everything and made getting the car easy. I had everything I needed when I left. Returning the car was again easy, the shuttle back to the airport waited for me, the driver Tobias was engaging-and got me to the airport on time. Everyone was friendly. All in all anytime I have minimal stress when traveling it is a good thing and I will rent a car from them again. You can’t go wrong.
Apr 04, 2025 · Susan Spiers
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