Precise Mobility Solutions, Inc

- 6161 Busch Blvd, Columbus, OH 43229

For many residents across Ohio, especially those with specific health needs or mobility challenges, reliable transportation is far more than a convenience – it's a critical link to essential healthcare and maintaining independence. While the term "car rental" typically implies renting a vehicle for personal driving, there are specialized transportation providers that offer a distinct, yet equally vital, service. In Columbus, Ohio, Precise Mobility Solutions, Inc. is one such company, focusing on non-emergency medical transportation (NEMT). This article aims to provide a clear, engaging, and informative overview of Precise Mobility Solutions, Inc., helping local users in Ohio understand what this service offers and important considerations for those relying on it.

Precise Mobility Solutions, Inc., located in Columbus, Ohio, is a dedicated provider of non-emergency medical transportation (NEMT) and related services. Their mission, as stated on their website, is to deliver efficient non-emergency medical transportation to people with physical limitations. This means they are not a typical car rental agency where you pick up a vehicle to drive yourself. Instead, they provide transport services, often with specialized vehicles, for individuals who need assistance getting to and from medical appointments, hospital admissions and discharges, doctor's clinics, and other health-related destinations. For elderly individuals, those with disabilities, or anyone with mobility challenges in the Columbus metropolitan area, Precise Mobility Solutions aims to bridge the gap in transportation, ensuring access to necessary healthcare without relying on personal vehicles or public transport that may not be equipped to meet their needs. They emphasize professional and reliable service, including wheelchair accessibility.

Precise Mobility Solutions, Inc. is situated at 6161 Busch Blvd, Columbus, OH 43229, USA. This address places them in a well-established commercial area in northern Columbus. Busch Boulevard is a significant road that offers good connectivity to major thoroughfares in the city, including I-71 and SR-161, making the location generally accessible from various parts of the Columbus metropolitan area. For a transportation service, easy access to main roads is crucial for efficient pickups and drop-offs across their service area. While clients don't visit this location to pick up a car themselves, knowing their operational base is centrally located within the city means they are positioned to serve a broad segment of the Columbus and surrounding communities. The location is typically well-served by local roads, facilitating their dispatch operations to reach clients' homes or medical facilities efficiently. Their listed operating hours are Sunday through Saturday, 5:00 AM to 8:00 PM, suggesting broad availability for appointments throughout the week.

Precise Mobility Solutions, Inc. specializes in critical non-emergency medical transportation (NEMT) services. Their offerings are designed to support individuals who require assistance with their medical travel, distinguishing them from conventional car rental agencies. Key services include:

• Non-Emergency Medical Transportation: This is their primary service, providing transport for individuals to various medical appointments.
• Doctor's Appointments: Scheduled rides to clinics, specialists, and general practitioners for routine check-ups or specific medical visits.
• Hospital Admissions & Discharges: Facilitating safe and comfortable transport for patients entering or leaving hospitals, which can be particularly challenging for those with mobility issues or recovering from procedures.
• Wheelchair Accessible Transportation: Their website highlights wheelchair accessibility, indicating they are equipped to transport individuals who use wheelchairs.
• Assistance for Individuals with Physical Limitations: Services are tailored to assist those with mobility challenges, ensuring safety and comfort during transit.
• Roadside Assistance: While their core focus is NEMT, their website also mentions roadside assistance, suggesting additional support capabilities.

Their services are crucial for populations that might otherwise face significant barriers to accessing healthcare, such as the elderly, individuals with disabilities, or those without personal vehicles equipped for their specific needs.

Precise Mobility Solutions, Inc. aims to provide several important features, as stated on their platform:

• Specialized Medical Transport Focus: Their core competency in NEMT means they understand the unique requirements, sensitivities, and timing crucial for medical appointments.
• Wheelchair Accessibility: A significant highlight is their provision of wheelchair-accessible vehicles, which is essential for many clients with mobility impairments.
• Professional and Reliable Service: Their website emphasizes a commitment to professionalism and reliability, traits that are paramount in medical transportation.
• Broad Availability: With operating hours from 5:00 AM to 8:00 PM every day, they aim to cover a wide range of appointment times, enhancing accessibility for patients.
• Support for Healthcare Access: By providing NEMT, they play a vital role in ensuring that vulnerable populations in Ohio can access necessary medical care, contributing to overall community health.

However, it is critically important for local users in Ohio to be aware of the consistent and severe negative feedback highlighted in customer reviews. These constitute significant "features" of the actual customer experience:

• Chronic Lateness and Delays: Multiple reviews report instances of drivers being significantly late (e.g., over an hour, even two hours), leading to missed or canceled medical appointments. This is a severe concern for elderly and vulnerable patients.
• Poor Communication and Unresponsiveness: Customers describe repeatedly calling the company without receiving clear updates or effective assistance, even when clients are left waiting for extended periods. This indicates a potential breakdown in communication and customer support.
• Impact on Patient Well-being: The delays and lack of communication directly impact the well-being of patients, causing distress, missed care, and significant inconvenience, especially for elderly individuals.
• Concerns from Referring Entities: The mention of "Blue Cross Blue Shield you should be ashamed" suggests that these issues might also be affecting the experience of insurance providers or other entities that contract with Precise Mobility Solutions.

These points are crucial for potential users as they indicate a significant disparity between the stated aims of the company and the actual service delivery reported by customers.

For those in Ohio needing to contact Precise Mobility Solutions, Inc., here is their information:

Address: 6161 Busch Blvd, Columbus, OH 43229, USA

Phone: (614) 987-6737

Mobile Phone: +1 614-987-6737

Email: info@precisemobility.com (as found on their website)

Given the customer feedback regarding communication, it is highly recommended that anyone scheduling transportation confirms all details thoroughly, obtains direct contact information for drivers if possible, and has a contingency plan in place, especially for critical medical appointments.

Precise Mobility Solutions, Inc. in Columbus, Ohio, provides a service that is, in principle, critically suitable for locals, particularly for elderly residents, individuals with disabilities, and anyone requiring non-emergency medical transportation. The very existence of a dedicated NEMT provider is vital for ensuring healthcare access, supporting independence, and alleviating the transportation burden on families. Their stated focus on wheelchair accessibility and professional service addresses a profound need within the community that traditional car rental companies do not. For many Ohioans, especially those who rely on programs like Medicaid or Blue Cross Blue Shield for NEMT services, a provider like Precise Mobility Solutions is intended to be a cornerstone of their healthcare access.

However, it is imperative that local users in Ohio approach this service with significant caution and proactive measures, given the consistent and concerning customer reviews. While the *idea* of Precise Mobility Solutions is highly suitable for locals, the *execution* as reported by multiple customers points to severe issues with reliability, punctuality, and communication. Missed or significantly delayed medical appointments can have serious health consequences, particularly for vulnerable populations. Therefore, while the service aims to be a vital local resource, potential users should:

• Confirm all appointment details multiple times.
• Have backup transportation plans, especially for critical medical visits.
• Communicate directly with their healthcare providers or insurance companies regarding any transportation issues encountered.

The demand for reliable NEMT in Ohio is clear, and services like Precise Mobility Solutions are essential. However, for them to truly be suitable and trustworthy for locals, consistent and dependable service delivery, coupled with robust communication channels, are paramount. Without addressing the reported issues, the critical need for their services is unfortunately undermined by the reported challenges in reliability and customer experience.

Precise Mobility Solutions, Inc

6161 Busch Blvd, Columbus, OH 43229, USA