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Prime Car Rental Introduce
Planning a road trip through California, needing a temporary ride while your car is in the shop, or arriving at LAX and looking for convenient transportation? Look no further than Prime Car Rental in Los Angeles, CA. This locally-focused car rental service offers a refreshing approach to vehicle rentals, prioritizing customer satisfaction and providing a smooth, stress-free experience. Whether you're a California resident in need of a reliable car for a weekend getaway or a visitor seeking dependable transport for your adventures in the Golden State, Prime Car Rental is designed to meet your needs with professionalism and a friendly touch.
Navigating the vibrant landscape of Los Angeles requires reliable transportation, and Prime Car Rental understands this implicitly. They aim to simplify the car rental process, offering a straightforward approach that contrasts with some of the larger, more rigid rental companies. Their commitment to customer service and their flexible policies make them a standout choice for anyone in the California region looking for a rental vehicle. From the moment you inquire about a car to the time you return it, you can expect a level of service that makes your journey, no matter the distance, as comfortable and convenient as possible.
Prime Car Rental is conveniently located at 5543 W Manchester Ave, Los Angeles, CA 90045, USA. This prime location places them just a stone's throw away from Los Angeles International Airport (LAX), making them an incredibly accessible option for travelers flying into the city. Their proximity to LAX is a significant advantage, particularly for those arriving late at night or facing unexpected challenges with other rental agencies. As demonstrated by real customer experiences, Prime Car Rental goes above and beyond to assist travelers, even offering pick-up services from nearby competitor locations. For locals, their location on W Manchester Ave ensures easy access from various parts of Los Angeles, minimizing travel time to pick up or drop off a vehicle. This strategic positioning underscores their commitment to providing convenient and efficient service for both Los Angeles residents and visitors.
The accessibility of Prime Car Rental extends beyond just their physical address. Their commitment to swift service, as evidenced by a customer who was able to get into a car in about 30 minutes after being stranded by another company, highlights their operational efficiency. This responsiveness is crucial in a bustling city like Los Angeles, where time is often of the essence. Whether you're coming from a long flight or just need a quick rental for local errands, their streamlined process ensures you spend less time waiting and more time on the road.
Prime Car Rental offers a comprehensive range of services designed to cater to various customer needs:
- Diverse Vehicle Fleet: They provide a selection of well-maintained, late-model vehicles, ensuring a comfortable and reliable ride. Customers have reported receiving new cars, such as a 2024 Dodge Charger and a Tiguan, indicating a commitment to offering modern and low-mileage vehicles.
- Flexible Payment Options: Unlike some major rental companies that strictly require credit cards at the counter, Prime Car Rental is known for its flexibility, including the acceptance of debit cards, which is a significant relief for many customers.
- Inclusive Pricing: Their rental costs can include valuable additions such as toll road coverage, full coverage insurance (with a deductible), and unlimited miles, offering transparency and convenience.
- Airport Pick-Up/Drop-Off Services: They offer convenient services for travelers arriving at LAX, including picking up customers from the airport or nearby locations and providing rides back to terminals.
- Exceptional Customer Service: Reviewers consistently praise the friendly, helpful, and accommodating staff, who go the extra mile to assist customers, even in challenging situations.
- No-Reservation Rentals: In emergencies, they have shown the capability to quickly assist customers without prior reservations, providing immediate solutions.
Several key features and highlights set Prime Car Rental apart:
- New and Clean Vehicles: Customers consistently report receiving very clean, new cars with low mileage, enhancing the rental experience. The presence of "paper-plated" new cars further emphasizes their commitment to a modern fleet.
- Customer-Centric Approach: The staff, particularly an individual named Ali, has been commended for their genuine desire to help customers save money, even advising them on insurance options to reduce costs.
- Problem-Solving Prowess: Prime Car Rental has proven to be a reliable solution for customers who have faced issues with other rental agencies, demonstrating their ability to act quickly and effectively in unexpected circumstances.
- Transparent and Comprehensive Offerings: The inclusion of toll roads, full coverage insurance, and unlimited miles in their daily rate provides a clear and inclusive package, preventing hidden fees and offering peace of mind.
- Convenience for LAX Travelers: The added benefit of being picked up from a terminal and dropped back off at the terminal after returning the car highlights their dedication to a seamless airport experience.
For inquiries or to reserve a vehicle, you can contact Prime Car Rental using the following information:
Address: 5543 W Manchester Ave, Los Angeles, CA 90045, USA
Phone: (310) 741-1038
Mobile Phone: +1 310-741-1038
Prime Car Rental is an ideal choice for locals in the California region for several compelling reasons. Their flexible debit card policy addresses a common hurdle faced by many individuals who may not have or prefer not to use a credit card for rentals, making car access more equitable. Their location near LAX is not just for tourists; it's incredibly convenient for Los Angeles residents needing a rental for business travel, personal trips, or when their own vehicle is undergoing maintenance. The consistent praise for their customer service underscores their commitment to treating every customer with respect and efficiency, a quality highly valued by locals who appreciate dependable and straightforward service.
Furthermore, the fact that they offer new, clean cars ensures a comfortable and reliable driving experience, whether you're commuting across town or embarking on a longer California adventure. Their willingness to include elements like toll road coverage and unlimited miles in their pricing simplifies budgeting and reduces unexpected costs, which is a significant benefit for anyone who frequently drives in the extensive Southern California road network. In a market often dominated by large, impersonal corporations, Prime Car Rental stands out as a local business that genuinely cares about its customers, providing a personalized and highly effective car rental solution tailored for the California community. For anyone in Los Angeles and the surrounding areas, Prime Car Rental represents a dependable, customer-friendly option that truly understands and meets local transportation needs.
Prime Car Rental Details
Accessibility
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Prime Car Rental Location
Prime Car Rental
5543 W Manchester Ave, Los Angeles, CA 90045, USA
Prime Car Rental Reviews
pricesbrandscamdebit cardcredit cardsLAXdepositflightdrivingmustang
★ 5★ 4★ 3★ 2★ 1Had an awesome experience with Prime Car Rental! Got a Tiguan and it was a great ride—clean, comfortable, and super smooth. The people there were really friendly and helpful. Customer service was on point. Would definitely rent from them again!
Jul 12, 2025 · MichaelFlew into LA from Sacramento and I initially reserved with Enterprise, but they only take credit cards at the counter. I was stuck at around 11:30 PM with no car and no way to get home for Father's Day.Luckily, Prime was down the street and even came to pick me up from Enterprise and got me into a vehicle with no reservations, in about 30 minutes tops.New cars are still paper-plated. Very clean car with 2k miles. 2024 Dodge Charger so I was happy with the car. I mean... it's a new car!Insurance is a bit pricey, and Ali the representative even pushed me towards using my insurance to save on cost, but I personally only have motorcycle insurance and it doesn't cover car rentals.The cost of $234 a day INCLUDED Toll Roads, Full Coverage insurance with a $1k deductible, unlimited miles, and return at the same fuel level. I also got an Uber ride back to my terminal at LAX which was awesome. I can't thank them enough for really helping me out on this one.With Enterprise, they only accept credit cards at the counter and didn't honor my reservation. Even though they billed my debit card during the online reservation process for Allianz Travel Insurance. I've also used them locally dozens, if not hundreds of times when I drive down to LA from Sacramento, so this made no sense to me. I'm a Platinum member with them. I had a return flight. I use my debit card all the time to make my reservations. I've rented from them dozens of times WITH a debit card when I drive down to LA from Sacramento. I can drive +1k miles but renting from the airport for less than 100 miles is not allowed. Make it make sense.
Jun 18, 2024 · EugeneI had a great experience renting a car from them. The staff is really friendly and communicative, which made the renting process really smooth and easy for me. Special thanks to Muhammad, he was very helpful with the whole thing. Loved the car as well! I highly recommend this place.
Aug 25, 2024 · Murtaza IsmailStay away !! Scammer . Prime car rental and Alamo.We referred to them by Alamo agent name Kalyani, they rip us off and even I was surprised why he deny my rental in Alamo by Kaiyani because he sent me to his another Asian Pakistani guy (Prime car rental) . They charged us double the price and not the car we wanted.The guy at Alamo deny our rental because my credit card didn’t had my full name . Where I explained him through my online account but still force to deny me and didn’t let me speak with any manager but another Asian staff said the same policy.
Jul 11, 2025 · Xianyu YangBooking: My trip started off very hellish but Ryan has helped me tremendously!!! He’s very helpful and knowledgeable.Thank you againAfter renting:Their policy is to return your DL, after they take a video of the car. Unfortunately my DL wasn’t returned to me…I realized a few hours after leaving I didn’t have my DL…which is my Real ID. I finally called the rental company and they told me they had it. I thought that was extremely inconvenient and inconsiderate, because they had my number and could’ve easily called me before I left the area. Instead I had to use gas and my time to drive back just to pick up my DL.The vehicle I was given could’ve definitely been better. The front license plate wasn’t attached to the car, but in the windshield. In result that’s all you hear when driving. The inside of the car was clean, but the outside was dirty. I touched something that looked like chipped paint but it was specs of dirt. Also there’s a periodic beeping that happens when driving, but the dashboard doesn’t tell you what’s wrong to attempt to correct it or report it.
Apr 13, 2025 · Nicole Shalon
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