R&S Transportation Services

- 93 New Canaan Ave unit b, Norwalk, CT 06850

For many Connecticut residents, particularly those with limited mobility, seniors, and individuals managing ongoing medical conditions, reliable transportation is more than a convenience—it is a critical link to health and independence. R&S Transportation Services, located in Norwalk, CT, specializes in providing dignified, non-emergency medical transportation (NEMT) and general personal transport for those who require extra care, offering a vital service to Fairfield County and the broader Connecticut community.

This business stands out as a dedicated handicapped transportation service, transportation provider, and even a wheelchair store, making it a comprehensive resource for mobility needs. Unlike a standard car rental agency that focuses solely on vehicle provision, R&S Transportation Services is built around the human element of care, prioritizing safety, comfort, and personalized assistance from the moment of pickup to drop-off.

The quality of their service is well-reflected in customer testimonials, which often highlight the professionalism and compassion of the staff. One deeply moving review from a patient awaiting back surgery on a stretcher praised the team for making her feel "safe and comfortable" and being "so gentle and caring." This level of personal dedication is what truly differentiates R&S Transportation Services in the competitive Connecticut transport market, positioning them as a truly reliable partner for essential travel needs. They are committed to ensuring that mobility challenges never become a barrier to healthcare access or social engagement.

R&S Transportation Services is conveniently situated in Norwalk, providing easy access to all of Fairfield County and beyond. The physical address is 93 New Canaan Ave unit b, Norwalk, CT 06850, USA. This central location makes it an efficient hub for dispatching vehicles across Southern Connecticut, ensuring timely service for scheduled appointments and events.

The facility itself is designed with the mobility needs of its clientele in mind, prioritizing ease of access right from the arrival point. The most significant feature related to accessibility is:

• Wheelchair Accessible Parking Lot: The premises include designated parking spots that are specifically dimensioned and located to accommodate vehicles transporting individuals using wheelchairs or other mobility aids. This ensures safe and convenient transfer for clients being brought to the office for consultations related to their transportation needs or for their Wheelchair Store purchases.

The focus, however, is on their door-through-door service, meaning the vehicle comes directly to the client's home, assisted living facility, or other location. Their fleet is equipped with state-of-the-art features, including ADA-compliant vehicles with electronic hydraulic lifts, to ensure a smooth and dignified transfer for wheelchair-bound patients. For the Connecticut user, this means less stress about navigating curbs, steps, or non-accessible waiting areas, as the service brings the accessibility directly to them.

R&S Transportation Services is a multi-faceted provider, with a primary focus on specialized, compassionate transport. Their extensive range of non-emergency transportation services covers virtually every scenario where a standard taxi or ride-share would be inadequate or inappropriate.

Their core services include:

• Non-Emergency Medical Transportation (NEMT Services): Dedicated to providing transportation to essential healthcare destinations.
• Medical Appointments and Procedures: Including Doctors Appointments, Dialysis Centers, Physical Therapy, and transport to and from Healthcare Facilities and Rehabilitation Centers.
• Stretcher Transportation: A specialized service for clients who require transport while lying down due to a medical condition or post-operative recovery, ensuring safety and comfort throughout the journey.
• Ambulatory Transportation: For individuals who can walk or have minimal mobility needs, offering comfortable and accessible sedans or minivans.
• Personal and Social Transportation: Offering mobility solutions beyond medical needs, such as transport for Family Event and Personal Transportation.
• Senior and Community Services: Providing rides to Senior Centers and Assisted Living Facilities, helping maintain social connections and independence.
• School Transportation: Including services for various School Programs, ensuring reliable and safe travel for students with specialized needs.
• Flexible Trip Options: Customers can book both Round Trip and One Way Trip services, with precise coordination for Pick Up and Drop Off scheduling.
• Wheelchair Store: In addition to transport, they function as a Wheelchair Store, supplying and assisting customers with mobility equipment directly at their location.

The defining features of R&S Transportation Services center on their high standard of care, professionalism, and equipment:

• Highly Compassionate and Professional Staff: Multiple customer reviews highlight the "friendly service" and the genuine "caring" nature of the drivers, demonstrating a commitment that goes beyond mere driving. Staff are trained to assist passengers, ensuring dignity and comfort, particularly during transfers for stretcher and wheelchair users.
• Specialization in Stretcher Transportation: This is a critical service for post-operative patients or those with conditions that prevent sitting upright. R&S uses specially equipped vehicles and trained personnel to manage these complex transport needs safely.
• Comprehensive NEMT Offering: The extensive list of medical destinations—including Dialysis, Physical Therapy, and Rehabilitation Centers—showcases their role as a complete non-emergency medical logistics provider for Connecticut patients, drastically reducing the chances of missed or delayed essential appointments.
• Assistance with Medical Needs: They provide Medical Assistance during the journey, indicating that drivers are prepared to monitor and support clients, offering peace of mind to both the patient and their family.
• Vehicle Inspections and Maintenance: Their commitment to safety is supported by in-house Vehicle Inspections, ensuring that all vans and transport units are meticulously maintained and comply with the highest safety standards for accessible transport.
• Local, Owner-Operated Focus: The intimacy and quality of the service, as described in the reviews, suggest a business deeply invested in the local community, where care and communication are paramount. A customer specifically mentioned "Excellent communication," which is essential when coordinating medical transport.

To arrange transportation, inquire about specific services like stretcher transport, or visit the Wheelchair Store, clients in the Connecticut area can use the following contact details:

Address: 93 New Canaan Ave unit b, Norwalk, CT 06850, USA
Phone: (203) 836-5452
Mobile Phone: +1 203-836-5452

Choosing R&S Transportation Services in Norwalk is a choice for a specialized and caring mobility solution, not just a car rental. For individuals in Connecticut needing more than a standard ride—such as those requiring wheelchair or stretcher accommodation, or professional support to and from medical destinations—R&S offers unparalleled value. Their exceptional customer feedback is the strongest endorsement, detailing how the team, including individuals like Sherline and her partner, provided a sense of safety and comfort during vulnerable times. This hands-on, compassionate approach, described as a "wonderful experience" by a patient facing surgery, far exceeds the expectations of a typical transportation provider.

The extensive list of services, covering everything from dialysis and physical therapy to school programs and family events, confirms their role as a comprehensive mobility partner for the disabled and elderly community. By offering Ambulatory, Wheelchair, and Stretcher Transportation, alongside a Wheelchair Store, they streamline the process of managing long-term mobility needs. For any Connecticut family seeking reliable, timely, and, most importantly, genuinely compassionate non-emergency medical transport, R&S Transportation Services stands out as a top-tier local provider dedicated to preserving the health and independence of its clients.

R&S Transportation Services

93 New Canaan Ave unit b, Norwalk, CT 06850, USA