Rental Car Return

- 15 Transportation Wy, Boston, MA 02128

For Massachusetts residents completing a trip, whether a vacation, a business engagement, or returning from an out-of-state journey, the final step of a car rental experience is often the return process. At Boston Logan International Airport (BOS), the Rental Car Return facility at 15 Transportation Way serves as the central hub for dropping off vehicles from several major car rental companies, including Hertz, Thrifty, and Dollar, among others. This consolidated center is designed to streamline the return of rental vehicles and facilitate easy transfer back to the airport terminals for departing flights. Understanding the layout and procedures here is crucial for a stress-free departure from the Bay State. This article provides a comprehensive and factual guide to the Rental Car Return at BOS, highlighting its location, the services it offers, and why it's a critical component of airport travel for Massachusetts locals.

The Rental Car Return facility is located at 15 Transportation Way, East Boston, MA 02128, USA. This address is precisely where the Boston Logan International Airport (BOS) Rental Car Center (RCC) is situated. This means that all vehicles from various rental agencies consolidated within the RCC (like Hertz, Thrifty, Dollar, Enterprise, Alamo, National, Budget, and Avis) are returned to this single, dedicated location.

Accessing the return center is straightforward for drivers in Massachusetts. As you approach Logan Airport, simply follow the clear signage directing you to "Rental Car Return" or "Rental Car Center." These signs will guide you directly to 15 Transportation Way. Once you arrive, specific lanes and parking areas are designated for each rental company, making it easy to identify where to drop off your particular vehicle. After dropping off your car, complimentary shuttle buses (Routes 22, 33, or 55) are readily available to transport you directly to your desired airline terminal. These shuttles run frequently, ensuring a quick and efficient transfer from the return facility to your flight. The centralized location and efficient shuttle system make the return process highly accessible and convenient for all Massachusetts travelers.

• Centralized Return for Multiple Agencies: The facility at 15 Transportation Way serves as the single return point for a multitude of car rental companies operating at Boston Logan International Airport. This consolidation simplifies the return process, as you don't need to navigate to different company-specific lots.

• On-Site Fueling Station (Adjacent): A significant convenience highlighted by customer reviews is the presence of a Shell gas station "right before you return the vehicles." This allows customers to easily refuel their rental cars to the agreed-upon level (usually full) just moments before returning, avoiding potential refueling surcharges from the rental company.

• Complimentary Terminal Shuttle Service: After dropping off your rental car, a continuous loop of blue and white shuttle buses provides free transportation directly to all Logan Airport terminals. These shuttles are efficient and run every few minutes, ensuring a quick transfer for departing passengers.

• 24/7 Operation: The Rental Car Center, including the return area, operates 24 hours a day, 7 days a week. This ensures that you can return your rental vehicle regardless of your flight schedule, even for very early morning departures or late-night arrivals.

• Quick Vehicle Check-in (for some members): For loyalty program members (like Hertz Gold or National Emerald Club), the return process can be expedited, often involving simply dropping off the keys and receiving an electronic receipt, as indicated by a "Gold member" review suggesting minimal waiting.

• Efficiency of Return Process: Customers consistently praise the "easy return process" and "quick shuttle ride to the airport." This seamless transition from car return to terminal access is a significant highlight, minimizing stress during the final stages of travel.

• Convenient On-Site Gas Station: The immediate proximity of a Shell gas station before the return area is a major benefit. It provides a last-minute opportunity to refuel, preventing potentially costly refueling charges from the rental company and offering a truly convenient solution.

• Professional and Informative Staff (Generally): While experiences can vary with any high-volume service, one reviewer noted that the staff was "informative" and that "Hertz office provides the best service in the United States" in terms of vehicle delivery and terminal transfer. This suggests that when staff are available and engaged, they contribute positively to the experience.

• Gold Member Expediency (Potential): For loyalty program members, the process is often designed to be quicker, as one review states "I was kept waiting for about 15 minutes even though I was a gold member, but this was not a problem." This implies that even a short wait for members is viewed as acceptable given the overall convenience.

• Clear Signage: The airport's commitment to clear signage for the Rental Car Center and its return lanes helps to guide drivers effectively, reducing confusion during the drop-off process.

• Consolidated Facility: The fact that all major rental companies share this one return facility simplifies logistical planning for travelers who might use different rental brands for various trips, ensuring they always know where to go.

While "Rental Car Return" itself doesn't have a direct customer service line beyond the individual rental companies, the general inquiries for the Rental Car Center at Boston Logan International Airport can often be directed through the airport's main information channels or the respective rental company you rented from.

Address: 15 Transportation Wy, Boston, MA 02128, USA

For specific inquiries regarding your rental, please contact the customer service number of the car rental company you rented from (e.g., Hertz, Thrifty, Dollar, Enterprise, National, Avis, Budget, Alamo).

For Massachusetts residents, the Rental Car Return facility at 15 Transportation Way at Boston Logan International Airport is an incredibly suitable and essential part of seamless travel. Its centralized location within the BOS Rental Car Center means that no matter which major rental company you've chosen, the return process is consolidated and easy to find. This eliminates the confusion of multiple drop-off points and streamlines the final steps of your journey.

The efficiency of the operation, coupled with the convenient on-site Shell gas station for last-minute refueling, directly addresses common traveler concerns and saves valuable time. The quick and frequent shuttle service to all airport terminals ensures that once your vehicle is returned, you are swiftly transported to your departure gate, minimizing any potential stress. While the specific experience can depend on the individual rental company and current staffing levels, the overall infrastructure of the Rental Car Return at Logan is designed for maximum convenience for Massachusetts locals flying out of Boston, providing a consistently "very good experience" for many. It truly acts as the efficient gateway for concluding your car rental experience and transitioning back to air travel.

Rental Car Return

15 Transportation Wy, Boston, MA 02128, USA