SCR Medical Transportation, LLC.

- 8801 S Greenwood Ave, Chicago, IL 60619

For many residents across Illinois, particularly in the bustling Chicagoland area, reliable transportation is not just a convenience but a critical necessity. This is especially true for individuals with mobility challenges, those requiring non-emergency medical transport, or students with special needs. In this vital sector, SCR Medical Transportation, LLC stands out as a significant provider, dedicated to offering specialized services that bridge crucial gaps in traditional public and private transportation. While the term "car rental" typically brings to mind vehicles for self-drive, SCR Medical Transportation operates in a distinct and equally essential segment of the transportation industry, providing chauffeured, accessible services rather than self-drive rentals.

SCR Medical Transportation has been an active force in the Chicago metropolitan area since 1986, focusing on paratransit and non-emergency medical transportation (NEMT). They are a leading provider of ADA paratransit services in the United States, serving a substantial number of passengers annually. Their mission revolves around providing safe, reliable, clean, and comfortable transportation, particularly for individuals facing mobility challenges. This commitment makes them a pivotal resource for families, healthcare providers, and public institutions across Illinois, ensuring that those who need specialized transport can access it.

SCR Medical Transportation, LLC is headquartered at 8801 S Greenwood Ave, Chicago, IL 60619, USA. This location places them within the South Side of Chicago, strategically positioned to serve the city's diverse neighborhoods and extend their reach into the broader Chicagoland suburbs. Greenwood Avenue is a well-known street, making the facility relatively straightforward to locate for those needing to visit the office for administrative purposes or inquiries.

The company's primary service area covers the greater Chicagoland market. Their operations are designed to provide door-to-door or curb-to-curb service, meaning accessibility is more about their operational reach and vehicle capabilities than a traditional storefront accessible by foot. They coordinate extensively with public transit authorities like Pace Suburban Bus and the Chicago Transit Authority (CTA) for ADA paratransit services, indicating a wide service footprint throughout Chicago and surrounding suburban areas. This extensive network ensures that despite a single physical office location, their transportation services are widely accessible to eligible individuals across the region.

SCR Medical Transportation, LLC specializes in sensitive, caring, and responsive transportation services for the physically challenged community, among other specialized needs. Their core services include:

• ADA Paratransit Services: As one of the largest providers, SCR offers essential origin-to-destination transportation for individuals with disabilities, complementing fixed-route public transit. This service is crucial for connecting passengers to essential services, family, and social activities.
• Non-Emergency Medical Transportation (NEMT): They provide dedicated and non-dedicated transportation for public and private institutions, ensuring patients can reliably get to and from medical appointments, therapy sessions, and healthcare facilities. This includes transport for hospitals, clinics, and nursing homes.
• Special Needs School Transportation: SCR operates a diverse and accessible fleet to handle transportation for students with special needs, particularly for Chicago Public Schools (CPS) and other educational institutions. This ensures safe and reliable transit for students requiring specialized support to attend school.
• Private-Pay Transportation Solutions: For individuals and groups seeking private, specialized transport, SCR offers charter van services for various events around Chicago, including Special Olympics, concerts, professional sporting events, and other private appointments or gatherings. This caters to those who need accessible transport outside of paratransit or NEMT frameworks.
• Accessible Vehicle Options: Their fleet includes a range of vehicles, including those equipped with wheelchair accessibility, lifts, and ramps, designed to accommodate varying mobility needs.

Several key features and highlights underscore SCR Medical Transportation's role and capabilities in the Illinois transportation landscape:

• Specialization in Accessible Transport: Unlike general car rental companies, SCR's entire operation is built around serving individuals with unique mobility requirements, making them experts in safe and respectful accessible transportation.
• Extensive Fleet of Accessible Vehicles: With a fleet of over 500 vehicles, many of which are specifically adapted for accessibility, they have the capacity to manage a high volume of trips and cater to diverse needs.
• Focus on Safety and Cleanliness: The company emphasizes staying safe while driving, properly loading and securing passengers, and daily cleaning of vehicles, which is paramount for the health and well-being of their passengers.
• Experienced and Trained Staff: SCR selects drivers and staff specifically trained to effectively and safely transport clients, demonstrating a commitment to professional care. This includes dispatch teams focused on efficient routing and customer service.
• Technology Integration: They utilize technology to enhance scheduling, routing, and dispatching capabilities, aiming for efficient operations and timely service delivery, which is vital for medical appointments and school commutes.
• Partnerships with Key Institutions: Their long-standing contracts with entities like Pace Suburban Bus and Chicago Public Schools highlight their proven track record and reliability in managing large-scale, critical transportation services.

For service inquiries, scheduling, or further information, SCR Medical Transportation, LLC can be reached at their primary contact points:

Address: 8801 S Greenwood Ave, Chicago, IL 60619, USA

Phone: (773) 768-7000

Mobile Phone: +1 773-768-7000

TDD: 773-768-7320

It is important to note that while the company strives for professional service, as indicated by some customer reviews, challenges can arise in dispatch and driver conduct. For critical services, clear communication and advance scheduling are always recommended. For specific booking or service inquiries, contacting their dispatch or customer service directly is the best approach.

For Illinois residents, particularly those in the Chicago area requiring specialized transportation, SCR Medical Transportation, LLC is an indispensable resource. While it's not a "car rental" in the traditional sense of self-drive vehicles, its services are vital for ensuring mobility for individuals who cannot utilize standard public transit or personal vehicles due to physical limitations or specific medical needs. Their extensive experience since 1986, large fleet of accessible vehicles, and partnerships with major public transportation entities and school systems make them a cornerstone of accessible mobility in the region.

Despite some customer feedback pointing to areas for improvement in driver behavior or dispatch communication, the core services provided by SCR Medical Transportation are crucial. For families with children needing special needs transport, individuals attending regular medical appointments, or anyone requiring ADA-compliant paratransit, SCR offers a dedicated and specialized solution that fills a significant void. Their commitment to safety, cleanliness, and customized programs demonstrates their profound understanding of their passengers' unique requirements. For locals across Illinois who depend on reliable, accessible, and compassionate transportation, SCR Medical Transportation provides an essential service that goes beyond a simple car rental, ensuring everyone has the opportunity to move freely and safely.

SCR Medical Transportation, LLC.

8801 S Greenwood Ave, Chicago, IL 60619, USA