ShuttleMED, Inc.

- 1601 Sinclair St j, Anaheim, CA 92806

In the expansive and diverse landscape of Southern California, access to specialized transportation is crucial for many individuals, particularly those requiring non-emergency medical transport. ShuttleMED, Inc. in Anaheim, California, stands as a dedicated service provider focusing on precisely this niche. Unlike traditional car rental agencies that cater to general travel, ShuttleMED, Inc. is exclusively committed to offering safe, reliable, and comfortable transportation solutions for patients attending medical appointments, undergoing treatments, or requiring transfers between facilities.

Their mission is to alleviate the logistical challenges often associated with medical travel, ensuring patients can reach their destinations without added stress. Understanding that timely and compassionate service is paramount in this field, ShuttleMED, Inc. focuses on providing a professional experience tailored to the unique needs of individuals who may require assistance with ambulation, wheelchair accommodation, or gurney transport. While some customer feedback indicates areas for improvement in scheduling and communication, the core aim of ShuttleMED, Inc. is to be a vital link in the healthcare journey for many in Orange County and beyond.

ShuttleMED, Inc. is located at 1601 Sinclair St j, Anaheim, CA 92806, USA. This address places them within the vibrant city of Anaheim, a central hub in Orange County, California. The location on Sinclair Street offers reasonable accessibility for clients and their caregivers throughout the region. While not directly on a major freeway, its position within Anaheim allows for relatively straightforward access from various parts of the city and neighboring areas.

Anaheim itself is well-connected by a network of freeways, including the I-5, State Route 57, and State Route 91. This means that ShuttleMED, Inc. can serve a broad area across Orange County, providing transportation to and from medical facilities, homes, and care centers. For individuals residing in Fullerton, Orange, Santa Ana, or even further afield, the central Anaheim location helps facilitate their specialized transport needs. The local access ensures that patients can be picked up from their residences or care facilities and transported efficiently to their scheduled medical appointments or treatment centers within the service area, contributing to their overall care and well-being.

• Ambulatory Transport Services: ShuttleMED, Inc. provides transportation for patients who are able to walk and ambulate with minimal or no assistance. This service is designed for individuals who can transition in and out of a standard vehicle passenger seat with ease, ensuring comfortable and timely travel to their appointments.

• Wheelchair-Bound Transport Services: For patients who require transportation while securely seated in a wheelchair, ShuttleMED, Inc. offers specialized vehicles. These vehicles are equipped with hydraulic lifts, ramps, or other necessary features to ensure safe, secure, and comfortable boarding and transport for wheelchair users.

• Gurney/Stretcher Transport Services: ShuttleMED, Inc. provides transport for patients who are unable to walk, sit upright, or may be bed-bound. These services utilize specially equipped, full-size transport vehicles outfitted with Stryker ambulance cots, ensuring proper handling, comfort, and safety. This type of transport typically includes a driver and an attendant for comprehensive patient care during transit.

• Inter-Facility Transfers: They facilitate transfers of patients between different medical facilities, such as from one hospital to another, or from a clinic to a specialized treatment center.

• Hospital/Care-Center Discharge Transfers: ShuttleMED, Inc. assists with transporting patients safely from hospitals or care centers back to their homes or other care facilities upon discharge.

• Transport to/from Medical Appointments: A core service is providing reliable transportation for patients to and from various medical appointments, including:

  • Physician appointments

  • Dialysis treatment

  • Chemotherapy treatment

  • Radiation therapy

  • Outpatient care

  • Mental health care centers

• Scheduled and Pre-booked Rides: Patients can book private rides in advance, ensuring that their transportation is arranged and confirmed, providing peace of mind for upcoming appointments.

• Extended Hours of Operation: ShuttleMED aims to provide services with extended hours, Monday through Saturday, to accommodate various appointment times. They are also available on most holidays, except for Christmas and New Year's Day.

• Live Customer Service: Live customer service representatives are typically available during standard business hours (e.g., 8 a.m. to 5:30 p.m., Monday to Saturday), with after-hours dispatchers on duty for urgent needs.

• Specialized Medical Transport Focus: The primary highlight of ShuttleMED, Inc. is its exclusive focus on non-emergency medical transportation. This specialization means their services, vehicles, and staff are tailored to the unique needs and sensitivities of patients requiring medical transit, distinguishing them from general car rental services.

• Diverse Fleet for Patient Needs: ShuttleMED utilizes a variety of specially equipped vehicles. This includes standard cars for ambulatory patients, vans with hydraulic lifts for wheelchair users, and full-size vehicles with Stryker ambulance cots for gurney/stretcher patients. This comprehensive fleet ensures appropriate and safe transport for a wide range of mobility requirements.

• Trained Drivers and Attendants: For more complex transports, such as gurney services, vehicles are staffed with both a driver and an attendant. This indicates a commitment to ensuring proper handling, comfort, and safety for patients throughout their journey, providing an added layer of care.

• Service to Orange County: ShuttleMED, Inc. specifically serves all of Orange County, California. This wide service area is a key feature for residents in need of medical transportation across the county, ensuring accessibility to various hospitals, clinics, and care centers.

• Flexible Booking and Extended Hours: The ability to pre-book rides and the provision of extended hours (Monday to Saturday, including most holidays) demonstrate an effort to accommodate diverse appointment schedules and ensure patients can receive transport when they need it most.

• Acceptance of Various Payment Methods: While not a direct service feature, the acceptance of various payment methods, potentially including insurance, vouchers, or direct payment, makes their services more accessible to a broader range of patients.

Address: 1601 Sinclair St j, Anaheim, CA 92806, USA

Phone: (714) 939-7849

Mobile Phone: +1 714-939-7849

For booking or inquiries, it is highly recommended to call the provided phone number directly, as this is a specialized service where direct communication can be crucial for arranging specific transport needs and confirming details.

For residents of Anaheim and throughout Orange County, California, who require specialized non-emergency medical transportation, ShuttleMED, Inc. offers a highly suitable and essential service. Unlike conventional car rental options, ShuttleMED directly addresses a critical need within the community: reliable and compassionate transport for medical appointments, treatments like dialysis and chemotherapy, and inter-facility transfers. This focused specialization means their vehicles are appropriately equipped (with wheelchair lifts and gurneys) and their staff are trained to handle the unique requirements of patients with varying mobility levels and health conditions.

While some past customer feedback indicates challenges with punctuality and communication, the core value proposition of ShuttleMED remains vital for locals. They provide a service that bridges a significant gap for those unable to drive themselves, or who cannot utilize standard ride-sharing or public transport due to their medical needs. The wide service area across Orange County, coupled with flexible booking options and extended hours, demonstrates an effort to meet the diverse and often unpredictable schedules of medical care. For families and caregivers, having a dedicated service like ShuttleMED, Inc. can alleviate significant stress, ensuring that vulnerable individuals receive the timely and safe transportation they require to access critical healthcare services right here in California.

ShuttleMED, Inc.

1601 Sinclair St j, Anaheim, CA 92806, USA