Star Medical transport LLC

- 1900 N MacArthur Blvd # 101, Oklahoma City, OK 73127

In Oklahoma City, where healthcare access is paramount for all residents, specialized transportation services play a crucial role in ensuring individuals can reach their medical appointments, therapy sessions, and other essential healthcare destinations. While traditional car rental companies focus on general transportation, certain businesses dedicate themselves to the unique needs of patients. Star Medical Transport LLC, located at 1900 N MacArthur Blvd #101, Oklahoma City, identifies itself as one such specialized provider, focusing on non-emergency medical transportation (NEMT).

For many Oklahomans, especially those with mobility challenges or specific medical requirements, standard car rentals are not sufficient. NEMT services fill a vital gap, providing tailored support that prioritizes patient comfort, safety, and timely arrival. This article will explore the reported services of Star Medical Transport LLC, its operational scope, and what locals in the Oklahoma City area should know when considering specialized transportation.

Star Medical Transport LLC is situated at 1900 N MacArthur Blvd #101, Oklahoma City, OK 73127, USA. This location places the company within the larger Oklahoma City metropolitan area, on a significant thoroughfare. MacArthur Boulevard is a key north-south route, providing accessibility from various parts of the city.

For those requiring specialized medical transport, the company’s office location on N MacArthur Blvd allows for a centralized base of operations to serve clients across Oklahoma City and surrounding areas. As a service that typically picks up and drops off patients at their specific locations (residences, medical facilities, etc.), the physical office primarily serves as an administrative and dispatch hub rather than a traditional walk-in rental counter.

Star Medical Transport LLC primarily specializes in Non-Emergency Medical Transportation (NEMT). This means their services are designed for individuals who require assistance getting to and from medical appointments but do not need an ambulance or emergency medical services. Their offerings typically include:

• Wheelchair Accessible Transportation: A core service involves providing vehicles equipped with ramps or lifts to accommodate individuals using wheelchairs, ensuring safe and comfortable boarding and disembarking.
• Ambulatory Transportation: For patients who are able to walk but may need assistance or a more reliable ride than a standard taxi or ride-share, ambulatory transport services are offered.
• Transportation for Medical Appointments: This includes rides to routine doctor's visits, dialysis appointments, chemotherapy sessions, physical therapy, and other scheduled medical treatments.
• Hospital Discharges and Inter-facility Transfers: Providing transport for patients being discharged from hospitals to their homes or being transferred between different medical facilities (e.g., from a hospital to a nursing home or rehabilitation center).
• Services for Various Needs: While general medical appointments are common, NEMT can also cater to individuals recovering from illness or injury, seniors, and those with disabilities who require a higher level of care and convenience for their transfers.
• Coverage Areas: Their website indicates they cover areas including Oklahoma City, Del City, Midwest City, Edmond, Norman, Village, Lawton, Tulsa, Enid, Moore, Yukon, Shawnee, Ardmore, and El Reno, among others, suggesting a broad service radius across Oklahoma.
• Booking Options: Services are typically booked in advance, often through phone calls, to arrange specific pick-up times and destinations.

It is important to note that NEMT services are distinct from emergency medical services (EMS) provided by ambulances. They focus on scheduled, non-urgent transportation.

When considering Star Medical Transport LLC, it's essential to look at both the intended features of such a specialized service and the experiences reported by customers:

• Specialized Patient Focus: The company's primary highlight is its dedicated focus on medical transportation. This specialization means vehicles are typically equipped to handle various mobility needs (e.g., wheelchair ramps), and drivers are ideally trained to assist patients with care and sensitivity.
• Door-to-Door Service: NEMT services generally provide door-to-door assistance, meaning drivers help patients from their residence or facility directly to their destination, offering a higher level of support than many general transport options.
• Addressing a Critical Need: For many individuals, especially the elderly or those with disabilities, reliable medical transport is a critical service, allowing them to maintain health and independence. One positive review highlights this, stating, "My mother loved them!!!! Amazing company I recommend them to everybody," suggesting a positive impact on patients and their families.

However, it is crucial to address the significant negative feedback provided by a customer, which raises serious concerns about safety and professionalism:

• Safety Concerns: A review explicitly describes a driver from Star Medical Transport "all over the road in and out of lanes without signals" and "talking on the phone," with "a cigarette in his mouth." These are grave safety concerns, particularly when transporting vulnerable patients.
• Professionalism Issues: The reported behavior (erratic driving, talking on the phone, smoking while driving) directly contradicts the expected professionalism and care for a medical transport service. The strong sentiment, "The people in need deserve very much better than this. I wouldn’t send my dead dog on a transport with star medical," underscores a profound lack of trust and dissatisfaction from this experience.

These contrasting reviews present a mixed picture, where the potential for a crucial and well-received service is overshadowed by severe safety and conduct concerns.

For inquiries or to schedule a service with Star Medical Transport LLC, you can use the following contact details:

Address: 1900 N MacArthur Blvd # 101, Oklahoma City, OK 73127, USA

Phone: (405) 400-6094

Mobile Phone: +1 405-400-6094

Operating hours are typically Monday through Friday, from 9:00 AM to 5:00 PM. As a specialized transport service, it is highly recommended to call in advance to discuss specific needs, confirm availability, and ensure the service aligns with your requirements.

For locals in Oklahoma City, Star Medical Transport LLC aims to provide a vital specialized transportation service that caters specifically to non-emergency medical needs. For individuals requiring wheelchair-accessible vehicles or assisted transport to various medical appointments, this type of service is undeniably important for maintaining health, independence, and overall quality of life. The positive feedback from one family suggests that when the service is delivered as intended, it can be a tremendously helpful and appreciated resource.

However, potential users must critically consider the serious safety and professionalism concerns highlighted in a recent review. Erratic driving, driver distraction (talking on the phone), and inappropriate conduct (smoking while driving) are severe issues that directly impact patient safety and comfort. For a service catering to vulnerable individuals, such reported incidents are extremely concerning.

While the need for non-emergency medical transport is clear in Oklahoma City, prospective clients for Star Medical Transport LLC should exercise extreme caution. It would be advisable to explicitly discuss safety protocols, driver training, and any specific concerns regarding patient care and conduct when arranging transport. Thorough vetting and clear communication are paramount to ensure that the service received truly meets the high standards of safety and professionalism that individuals needing medical transport rightfully deserve.

Star Medical transport LLC

1900 N MacArthur Blvd # 101, Oklahoma City, OK 73127, USA