Taktook Mobility Assistance

- 34 Lexington Ave, Jersey City, NJ 07304

Hello, New Jersey locals! In our bustling state, ensuring safe and reliable transportation for everyone, especially those with specific mobility needs, is incredibly important. While traditional car rentals focus on general travel, sometimes what's truly needed is specialized assistance for medical appointments, hospital discharges, or other essential journeys. This is where Taktook Mobility Assistance, located right here in Jersey City, comes into focus. Unlike typical car rental agencies, Taktook Mobility Assistance appears to specialize in providing a crucial service: non-emergency medical transportation (NEMT) with a strong emphasis on patient care and comfort.

For many New Jersey families, navigating healthcare appointments or transitions for loved ones with mobility challenges can be complex. Taktook Mobility Assistance aims to simplify this by offering vehicles and drivers equipped to handle such needs. Their service is designed to bridge the gap for individuals who might not require an ambulance but still need more than a standard taxi or ride-share for safe and dignified transport.

This article will delve into what makes Taktook Mobility Assistance at 34 Lexington Ave a vital resource for Jersey City residents and the broader New Jersey community, covering their specialized services, accessibility, and commitment to patient well-being.

Taktook Mobility Assistance is located at 34 Lexington Ave, Jersey City, NJ 07304, USA. This address places it within a residential and commercial area of Jersey City, making it accessible for residents throughout the city and surrounding areas. Lexington Avenue is a local street, suggesting that the service operates from an established local base.

Given the nature of their services (mobility assistance), accessibility to their location is crucial. For those without personal vehicles, the area around 34 Lexington Ave is generally well-served by local Jersey City bus routes, which can connect to light rail or PATH stations for broader regional access. While clients needing their services are often picked up directly from their homes or medical facilities, knowing the central base of operations is helpful for administrative purposes or inquiries. The area boasts "Excellent Transit" and is "Very Walkable," according to public data, indicating good connectivity within the urban fabric of Jersey City.

Specific operating hours for Taktook Mobility Assistance are not explicitly detailed in the provided information or common public listings for car rental. However, given the nature of medical transport, such services often operate with flexible or extended hours to accommodate appointment schedules. It is highly recommended to contact them directly via the provided phone number to inquire about their specific operating hours for scheduling transportation and for any administrative visits.

Based on the name "Taktook Mobility Assistance" and the nature of the customer reviews, this service is not a traditional car rental agency for general public use. Instead, it specializes in non-emergency medical transportation, focusing on individuals with mobility challenges. Here's what their services likely entail:

• Wheelchair Van Services: A primary offering would be transportation for individuals who require a wheelchair. This would involve specially equipped vans with hydraulic lifts, ramps, and securement systems (such as a five-point restraint system) to ensure the safety and comfort of wheelchair-bound patients. Drivers for such services are typically trained in Mobility Assistance Vehicle Operator (MAVO) techniques.

• Medical Car Services: For physically or mentally challenged patients who are ambulatory but require assistance or supervision, medical cars would be provided. These services are ideal for transport to and from appointments, same-day surgeries, and other outpatient procedures where a standard taxi or personal vehicle might not offer the necessary support.

• Trained and Certified Drivers: A crucial aspect of mobility assistance is the qualification of the drivers. Drivers for such services are typically certified in CPR, mobility assistance vehicle techniques, and oxygen administration. They also often undergo background checks and drug screenings to ensure patient safety and peace of mind for families.

• Non-Emergency Medical Transport (NEMT): Taktook Mobility Assistance operates within the NEMT sector, meaning they provide transport for medical appointments, hospital discharges (to home or skilled nursing facilities), dialysis treatments, wound care, and other scheduled medical needs that do not require emergency ambulance services.

• Patient-Focused Care: The emphasis is on providing patient-centered care, ensuring comfort, safety, and dignity during transport. This involves assisting patients with transfers, providing supervision, and being patient and caring, as highlighted in a positive customer review.

• Potential for Insurance Navigation: While Medicare generally does not cover wheelchair van or medical car services, Medicaid often provides coverage for specific medical transport needs in New Jersey, typically scheduled through state programs like Logisticare. Taktook Mobility Assistance may assist clients in understanding payment options or work with insurance providers if applicable.

Taktook Mobility Assistance stands out with specific features and highlights that are crucial for its specialized clientele, alongside areas where customer service can be a point of contention, as indicated by reviews.

• Highly Responsible, Patient, and Caring Drivers: A glowing review states, "Driver very responsible, patience and caring! Out of 10, I give 100." This highlights a significant strength: the quality of their driving staff. For individuals with mobility challenges, a driver who is not only skilled at navigation but also compassionate and patient is paramount. This personalized care is a distinguishing feature, building trust and ensuring a positive experience for vulnerable passengers.

• Specialized Vehicle Equipment: While not explicitly stated for Taktook, similar mobility assistance services utilize vehicles equipped with hydraulic lifts, raised roofs, and advanced restraint systems. This specialized equipment ensures the safe and dignified transport of individuals using wheelchairs or requiring other mobility aids, which is a non-negotiable feature for their target demographic.

• Focus on Patient Safety and Comfort: The nature of their service implies a strong commitment to patient safety and comfort. This includes ensuring secure transport, maintaining vehicle cleanliness, and drivers being trained in handling medical assistance, contributing to peace of mind for both patients and their families.

• Addressing a Critical Need: Taktook Mobility Assistance fills a vital gap in the transportation landscape for New Jersey residents, providing a necessary service for those who cannot utilize standard public transport or taxis due to health or mobility constraints. This specialized focus is a significant highlight for the community it serves.

• Areas for Improvement (as per customer feedback): It is crucial to address the negative feedback regarding driver behavior and phone customer service. One review details a serious complaint about a driver "who cut me off on the road near Christopher Columbus drive... driving crazy with a patient in van." Furthermore, the "receptionist who answered phone was more ghetto and radical then that crazy driver," leading to a report to the police department. This highlights a critical area for improvement in professionalism, driver conduct, and telephone etiquette. For a service dealing with vulnerable individuals, consistent professionalism and responsiveness are paramount.

To inquire about Taktook Mobility Assistance's services, schedule transportation, or address any concerns, you can reach them directly using the following contact details:

Address: 34 Lexington Ave, Jersey City, NJ 07304, USA

Phone: (201) 918-8335

Mobile Phone: +1 201-918-8335

Given the nature of their service, especially the negative review regarding phone customer service and driver conduct, it is highly recommended to communicate clearly and thoroughly when arranging services. It's advisable to outline your expectations for professionalism and care during your initial contact.

For residents of Jersey City and the wider New Jersey community, Taktook Mobility Assistance at 34 Lexington Ave is uniquely suitable for a very specific and critical need: specialized non-emergency medical transportation. While not a conventional car rental service for general leisure, its role in providing vital mobility assistance makes it an indispensable local resource for many.

Its primary suitability stems from its dedicated focus on serving individuals with mobility challenges. For families managing healthcare for elderly relatives, those recovering from injuries, or individuals with disabilities, finding reliable, safe, and dignified transport to appointments or between facilities can be a significant hurdle. Taktook Mobility Assistance aims to fill this gap by offering specialized vehicles (likely wheelchair vans and medical cars) and drivers who are presumably trained in patient handling and mobility assistance techniques. The positive feedback highlighting "responsible, patience and caring" drivers underscores the critical human element of such a service, providing much-needed comfort and reassurance to patients and their caregivers.

Despite some serious concerns raised in customer reviews regarding driver behavior and phone etiquette, the core service of providing specialized patient transport remains incredibly valuable. For New Jersey locals who need more than a standard ride – requiring a vehicle equipped for wheelchairs or a driver trained to assist ambulatory individuals – Taktook Mobility Assistance offers a focused solution right in their community. While potential users should certainly exercise due diligence and communicate clearly, the very existence of such a specialized local service is a significant benefit, ensuring that essential medical journeys are accessible and supported for those who need it most.

Taktook Mobility Assistance

34 Lexington Ave, Jersey City, NJ 07304, USA