Thrifty Car Rental - Beverly Hills Area Thrifty

- 1177 S Beverly Dr, Century City, CA 90067

For residents and visitors navigating the vibrant and often demanding pace of life in Los Angeles, particularly around the affluent areas of Century City and Beverly Hills, reliable and straightforward car rental services are essential. Thrifty Car Rental is a well-known brand in the car rental industry, often positioned as a more budget-friendly option compared to some of its larger counterparts. This article delves into the specific Thrifty Car Rental location at 1177 S Beverly Drive in Century City, California, providing a detailed and factual overview based on available public information and customer feedback. Our aim is to equip California locals with an informed perspective, helping them make discerning choices for their transportation needs.

In a sprawling metropolis like Los Angeles, selecting a car rental company involves more than just comparing daily rates. It encompasses the entire customer journey, from the ease of booking to the transparency of pricing, the condition of the vehicle, and critically, the responsiveness of customer service, especially when unforeseen issues arise. For many, a car rental is a necessary convenience, and encountering unexpected complications can quickly turn a simple errand or planned trip into a source of considerable frustration.

This article will specifically address the common services offered by Thrifty Car Rental at this Century City location, its accessibility, and pertinent features. However, it's equally important to highlight customer experiences, particularly those that shed light on challenges that potential renters might face. By presenting a balanced view derived directly from publicly available reviews, we strive to offer a realistic picture for California local users considering this Thrifty branch.

Our intention is to provide transparent information, enabling you to weigh the various factors involved in a car rental decision. Understanding both the standard offerings and any reported areas of concern can help you plan your rental with greater confidence and manage your expectations effectively, ensuring a smoother experience when navigating the roads of the Golden State.

The Thrifty Car Rental branch is conveniently located at 1177 S Beverly Dr, Century City, CA 90067, USA. This address places it strategically within Century City, a prominent business and entertainment hub adjacent to Beverly Hills. The location offers excellent accessibility for individuals residing or working in Century City, Beverly Hills, West Hollywood, and parts of West Los Angeles.

South Beverly Drive is a well-known thoroughfare, and its intersection with major streets in the area contributes to easy navigation to and from the branch. Unlike airport rental locations, which often involve complex shuttle systems and longer queues, this neighborhood branch offers a more direct pick-up and drop-off experience for local users. Being situated within Century City means it is also generally well-served by local ride-sharing services and, to some extent, public transportation, though a personal vehicle or ride service is often the most practical way to reach it.

While the specific entrance or parking arrangement isn't detailed, its presence in a bustling commercial area suggests a focus on convenience for the local populace. The hours of operation for this specific branch are generally Monday-Friday from 8:00 AM to 5:00 PM and Saturday-Sunday from 9:00 AM to 1:00 PM (though some sources indicate slightly different hours, it's always best to confirm directly). This allows for pick-ups and returns during standard business hours, fitting into typical daily schedules for many Californians. The advantage of a local branch often includes avoiding airport surcharges and the typically higher demand-based pricing found at major airport hubs.

Thrifty Car Rental, as part of a major global network, generally offers a range of car rental services, which would typically be available at its Century City location. These include:

• Diverse Vehicle Selection: Thrifty typically provides various vehicle categories to suit different needs and budgets. This often includes economy and compact cars for efficiency, mid-size and full-size sedans, and larger vehicles like SUVs and minivans. Specific models may vary based on availability, but the aim is to offer options for individual travelers, families, or groups. Information suggests common models include the GMC Yukon (as a popular SUV type), Mazda 3, and Ford Focus.
• Flexible Rental Periods: Customers can usually choose from daily, weekly, or even monthly rental options, catering to both short-term requirements (e.g., a weekend trip) and longer-term needs (e.g., a temporary vehicle for business or while a personal car is being repaired).
• Optional Protection Products: Like most rental companies, Thrifty offers various protection plans, such as Loss Damage Waiver (LDW) to reduce the renter's financial responsibility for damage or loss to the rental vehicle. Other options like Supplemental Liability Insurance (SLI) and personal accident insurance may also be available for purchase. It's always advisable for renters to review their personal auto insurance policies or credit card benefits to understand existing coverage before purchasing additional protection.
• Additional Equipment: Renters can typically add features like GPS navigation systems and child safety seats (infant, toddler, booster) for an extra daily charge.
• Fuel Options: Standard fuel policies often apply, where the vehicle is provided with a full tank and expected to be returned full, with charges applied for refueling by the company if not.
• Security Deposits: Thrifty, like other rental companies, requires a security deposit. This deposit can range significantly (e.g., from $300 to $5000 based on car type) and is typically held as a pre-authorization on a credit card. Information suggests that for some car types, the refund process for deposits can take 30-60 business days.
• Age Requirements: Thrifty generally rents to drivers aged 20-24, though a young driver fee (approximately $25 per day) may apply for this age group. The main driver and any additional drivers must provide a full physical driving license held for at least one year.

Based on the limited but direct customer feedback, and general knowledge of Thrifty operations, here are the reported features and highlights for this specific location, with a crucial emphasis on critical customer experiences:

• Convenient Century City Location: As highlighted, the address at 1177 S Beverly Dr is a major advantage for locals in the Beverly Hills/Century City area. Its central position makes it an accessible choice for pick-ups and returns, reducing travel time compared to more distant or airport-centric locations.
• Deposit Policy Concerns: A significant and concerning "feature" of this branch, based on the provided review, is a reported issue with deposit refunds. The single review explicitly states, "I'm trying to get my $500 deposit back!!!! I've called and emailed with no answers... Help!!!" This indicates a potential major challenge for customers, where the process of reclaiming security deposits might be difficult, delayed, or involve poor communication. General Thrifty policy can involve deposit refunds taking 30-60 business days, which is longer than many competitors and can be a point of frustration for customers.
• Customer Service Challenges (Post-Rental): While the overall in-person experience is not detailed beyond the deposit issue, the lack of response to calls and emails regarding a refund suggests a breakdown in post-rental customer service and accountability. This is a critical point for any service business.
• Standard Fleet Offerings: Thrifty generally offers a range of common vehicle types, which is a standard feature across their branches. The availability of various car sizes, including SUVs like the GMC Yukon, caters to diverse needs.

The primary highlight from positive aspects appears to be the location itself. However, the severe negative highlight regarding deposit refunds suggests a significant operational challenge that prospective renters must be aware of.

For reservations, inquiries, or to address any concerns with the Thrifty Car Rental branch in Century City, you can use the following contact details:

Address: 1177 S Beverly Dr, Century City, CA 90067, USA

Phone: (310) 553-5128

Mobile Phone: +1 310-553-5128

Given the reported issues with deposit refunds and communication, it is highly advisable to document all interactions, including dates, times, and names of representatives, and to keep detailed records of your rental agreement and vehicle condition upon pickup and return. If a deposit refund becomes problematic, following up consistently via both phone and email, and potentially escalating through Thrifty's corporate customer service channels, may be necessary.

For California locals, particularly those situated in or around Century City and Beverly Hills, the Thrifty Car Rental branch at 1177 S Beverly Drive presents a mixed bag of suitability. On one hand, its location is undeniably a major convenience. Being centrally positioned within Century City offers easy access for residents and professionals, avoiding the often more complicated and time-consuming logistics of airport rental counters. This geographical advantage means quicker pick-ups and drop-offs for those needing a vehicle for local errands, temporary replacement, or regional travel without venturing far from their homes or workplaces.

However, the overwhelming and critical piece of customer feedback regarding a $500 deposit that has not been refunded, despite repeated calls and emails, casts a significant shadow on this location's overall suitability. For any local user, the inability to reclaim a security deposit and the apparent lack of responsive customer service post-rental are major red flags. This issue, if representative of a broader pattern, implies that while getting a car might be convenient, resolving any subsequent financial or service-related problems could be a frustrating and protracted process.

While Thrifty generally offers competitive pricing and a standard range of vehicles, the specific operational challenges highlighted by customer review, particularly concerning financial accountability, make it difficult to wholeheartedly recommend this branch without significant reservations. Therefore, for Californians prioritizing transparency, straightforward financial processes, and reliable post-rental support, it is imperative to exercise extreme caution and perhaps explore alternative car rental options in the area that have more consistently positive reviews across all aspects of the rental experience, especially concerning deposit refunds.

Thrifty Car Rental - Beverly Hills Area Thrifty

1177 S Beverly Dr, Century City, CA 90067, USA