Thrifty Car Rental - Mesa Gateway Ap Photos
Thrifty Car Rental - Mesa Gateway Ap Introduce
For many residents of Mesa, Arizona, and travelers arriving at the Phoenix-Mesa Gateway Airport (AZA), a reliable car rental service is often a necessity. Whether it's for local transportation, exploring the stunning Arizona landscape, or managing business travel, having a vehicle readily available is crucial. Thrifty Car Rental, located at the Mesa Gateway Airport, is one of the prominent options available, offering a range of vehicles and services to meet various needs.
This article aims to provide a clear and informative overview of the Thrifty Car Rental branch at 6033 S Sossaman Road in Mesa, AZ. We will delve into its convenient location, the types of services it offers, and important aspects highlighted by customer experiences. This information is intended to help local Arizona users make well-informed decisions when considering Thrifty for their next car rental.
Location and Accessibility
Thrifty Car Rental's location at 6033 S Sossaman Road, Mesa, AZ 85212, USA, is strategically positioned for maximum accessibility, especially for those flying into or out of the Phoenix-Mesa Gateway Airport (AZA). This address is a central hub for car rental agencies serving AZA, meaning it is typically either on airport property or just a very short distance away. For travelers, this direct proximity minimizes the need for long shuttles or complicated transfers, allowing for a quicker transition from plane to car.
For local residents in Mesa and the surrounding East Valley communities, including Gilbert, Chandler, and Queen Creek, the location on Sossaman Road offers straightforward access via major connecting routes. The area around Phoenix-Mesa Gateway Airport has excellent road infrastructure, making it relatively easy to reach by personal vehicle or rideshare services. The convenience of an airport location also means extended operating hours, catering to early morning arrivals or late-night departures, though it's always wise to confirm specific hours for pick-up and drop-off.
Services Offered
- Wide Range of Vehicle Classes: Thrifty Car Rental typically offers a diverse fleet to cater to various preferences and budgets. This includes economy and compact cars (like the Chevrolet Spark) for fuel efficiency and city driving, mid-size and full-size sedans (such as the Chevrolet Malibu or Mazda 3) for comfortable travel, and SUVs of different sizes (e.g., Chevrolet Equinox) for families or those needing more space. They may also offer specialty vehicles like minivans, passenger vans, or even electric vehicles (EVs), depending on availability at the time of booking.
- Flexible Rental Durations: Whether you need a car for a single day, a weekend getaway, a full week, or even a long-term monthly rental, Thrifty provides flexible options to match your itinerary. Longer rental periods can sometimes offer better per-day rates.
- Online Booking and Deals: Customers can conveniently book their rentals online through the Thrifty website or via travel aggregators. Thrifty often provides various deals and discounts, including potential savings for advanced bookings, specific membership programs, or seasonal promotions. It is always recommended to check for current offers to ensure the best possible price.
- Self-Service Pickup Options: To minimize wait times, some Thrifty locations, especially at airports, may offer "Skip the Line" or self-service pickup options, allowing renters to confirm details and go directly to their reserved vehicle. This can be a significant time-saver, particularly during peak periods.
- Add-ons and Protection Plans: Thrifty offers a range of optional add-ons to enhance the rental experience, such as GPS navigation, child car seats, roadside assistance, and SiriusXM® satellite radio. Various insurance and protection plans, including Loss Damage Waiver (LDW) and liability protection, are also available to provide coverage during the rental period.
- 24/7 Operating Hours (with caveats): This airport location generally maintains very long operating hours, often from early morning to late at night, and in some cases, effectively 24 hours with short closures, making it convenient for travelers. However, it's crucial to verify the specific hours of operation for the exact dates of your rental, as these can vary or change.
Features / Highlights
- Direct Airport Access: The most significant highlight is its direct location at the Phoenix-Mesa Gateway Airport. This provides unparalleled convenience for air travelers, making pick-up and drop-off seamless upon arrival or departure. This integration is designed for efficiency and ease of access.
- Brand Recognition: As part of a major international car rental brand, Thrifty benefits from established systems and a generally wide range of vehicles, offering a familiar and expected level of service for many renters.
- Potential for Diverse Vehicle Types: The presence of different vehicle classes, including potentially electric vehicles, highlights an effort to keep up with market trends and offer varied choices to customers.
- Customer Feedback - Queue Times: A recurring theme in customer reviews for this location is significant wait times, with some reporting an hour or more in line. This suggests that despite being an airport location, staffing levels or process efficiency can be a challenge during busy periods.
- Customer Feedback - Vehicle Availability: Several reviews indicate issues with reserved cars not being available upon arrival. This can lead to frustration and unexpected vehicle substitutions, sometimes with types that renters are unfamiliar with, such as electric vehicles without adequate instruction or charging infrastructure support.
- Customer Feedback - EV Charging Issues and Charges: The experience of being given an EV without sufficient guidance on charging, leading to difficulties in finding compatible chargers, long charging times, and ultimately incurring significant "fuel charges" upon return, is a notable and concerning highlight from customer reviews. This indicates a potential gap in renter education and support for non-traditional vehicles.
- Customer Feedback - Customer Service Accessibility: Difficulty in reaching a live person via phone, even for roadside assistance, is another significant concern raised by customers. This lack of accessible support can be highly problematic, especially when encountering issues with a rental car.
Contact Information
Address: 6033 S Sossaman Rd, Mesa, AZ 85212, USA
Phone: (480) 988-2763
Mobile Phone: +1 480-988-2763
Conclusion: Why this place is suitable for locals
For locals in Mesa, Arizona, and the wider East Valley, Thrifty Car Rental at Phoenix-Mesa Gateway Airport offers the inherent convenience of an airport-based rental service. Its strategic location on Sossaman Road provides easy access for residents and travelers alike, making it a practical choice for those needing a vehicle near AZA. The brand's extensive fleet, offering everything from economical sedans to SUVs, generally caters to a broad range of personal and business needs, providing flexibility in vehicle choice and rental duration.
However, potential renters in Arizona should approach this location with an informed perspective, particularly given the recurring themes in customer feedback. While the convenience of location and vehicle variety are positives, the reported long wait times, issues with reserved car availability, and challenges with support (especially concerning electric vehicles and accessing customer service) are significant considerations. It is advisable for locals to book well in advance, reconfirm their reservation and vehicle type, and be prepared to ask detailed questions about any non-standard vehicles (like EVs) to understand charging logistics and associated fees. By being proactive and aware of these potential challenges, Arizona locals can better navigate their rental experience at Thrifty Car Rental Mesa Gateway Airport.
Thrifty Car Rental - Mesa Gateway Ap Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Thrifty Car Rental - Mesa Gateway Ap Location
Thrifty Car Rental - Mesa Gateway Ap
6033 S Sossaman Rd, Mesa, AZ 85212, USA
Thrifty Car Rental - Mesa Gateway Ap Reviews
charging stationteslachoseprice
★ 5★ 4★ 3★ 2★ 1I waited an hour in line only to find out that they did not have the car I reserved. They told me the only vehicle available was an EV. I thought that it wouldn't be the end of the world. Everything was fine until I went to charge it. I do not own an EV and have never rented one. All of my friends that have an EV tell me charging is no big deal. I spent two hours trying to find the right charger. The app I was using wasn't accurate. I finally plug into the charging station and it tells me that the charge will be done in 9 hours. I give up on that and try a Tesla Super Charger. I don't have the right adapter so the plug won't work. I find a Cheverolet dealership and they tell me that there is not a solution. I tried calling Thrifty and choose every option and am not able to talk to an actual person. I even tried the roadside assistance. I waited on hold for 30 minutes and gave up. I returned the car having used 30% of the charge. One day later I recieved a fuel charge of $125. I would avoid using Thrifty if I were you.
Feb 19, 2025 · Daniel TerryI waited an hour in line only to find out that they did not have the car I reserved. They told me the only vehicle available was an EV. I thought that it wouldn't be the end of the world. Everything was fine until I went to charge it. I do not own an EV and have never rented one. All of my friends that have an EV tell me charging is no big deal. I spent two hours trying to find the right charger. The app I was using wasn't accurate. I finally plug into the charging station and it tells me that the charge will be done in 9 hours. I give up on that and try a Tesla Super Charger. I don't have the right adapter so the plug won't work. I find a Cheverolet dealership and they tell me that there is not a solution. I tried calling Thrifty and choose every option and am not able to talk to an actual person. I even tried the roadside assistance. I waited on hold for 30 minutes and gave up. I returned the car having used 30% of the charge. One day later I recieved a fuel charge of $125. I would avoid using Thrifty if I were you.
Feb 19, 2025 · Daniel TerryI rented through expedia and chose the deal Thrifty had. I had selected the “wild card” rental but was given a Tesla without one helpful tip as to how to deal with unlocking, driving, charging this newer technology. This was an inappropriate placement for someone on a business trip with very little time to spare to deal with charging the vehicle. I was unsuccessful with charging the car, despite locating a Tesla compatible charging station and downloading the app while standing outside, in 100 degree heat. Therefore, I went up to the customer service desk when I returned the car (the next day… two days early on a three day rental). The wait at return was 15-20 minutes because the one clerk was performing tasks elsewhere. Why don't they have two representatives? Thrifty charged me more than 50 cents per mile (41 miles for $22.45). They chose not to accommodate my request to waive the charging fee despite being able to validate that I did attempt to charge the car. The wait time at counter was unreasonably long at both pick up and check in. This seemed to be due to Thrifty staffing the desk with only one representative for both check in and check out. His manager would not talk with me when the desk rep called him. Instead he made the choice to put his corporate overlords ahead of a reasonable request from a customer. This was my absolute worst car rental experience.
Sep 22, 2024 · Ginger -I rented through expedia and chose the deal Thrifty had. I had selected the “wild card” rental but was given a Tesla without one helpful tip as to how to deal with unlocking, driving, charging this newer technology. This was an inappropriate placement for someone on a business trip with very little time to spare to deal with charging the vehicle. I was unsuccessful with charging the car, despite locating a Tesla compatible charging station and downloading the app while standing outside, in 100 degree heat. Therefore, I went up to the customer service desk when I returned the car (the next day… two days early on a three day rental). The wait at return was 15-20 minutes because the one clerk was performing tasks elsewhere. Why don't they have two representatives? Thrifty charged me more than 50 cents per mile (41 miles for $22.45). They chose not to accommodate my request to waive the charging fee despite being able to validate that I did attempt to charge the car. The wait time at counter was unreasonably long at both pick up and check in. This seemed to be due to Thrifty staffing the desk with only one representative for both check in and check out. His manager would not talk with me when the desk rep called him. Instead he made the choice to put his corporate overlords ahead of a reasonable request from a customer. This was my absolute worst car rental experience.
Sep 22, 2024 · Ginger -The car return is just across the baggage claim building of the airport. If Google tells you the office is anywhere other than INSIDE the airport, don't listen. We got turned around but that's Google's deal, not Thrifty's. Due to how small the terminal is, there is only a need for 1 person manning the counter. They could be called if they are away, however. Our counter clerk, Dre, came back (probably trying to grab lunch, poor guy) and took care of us promptly with a great attitude! Appreciate that service, dude! Thank you!
Nov 02, 2024 · Kimberly MontgomeryThe car return is just across the baggage claim building of the airport. If Google tells you the office is anywhere other than INSIDE the airport, don't listen. We got turned around but that's Google's deal, not Thrifty's. Due to how small the terminal is, there is only a need for 1 person manning the counter. They could be called if they are away, however. Our counter clerk, Dre, came back (probably trying to grab lunch, poor guy) and took care of us promptly with a great attitude! Appreciate that service, dude! Thank you!
Nov 02, 2024 · Kimberly MontgomeryMystery car/Manager special warning: this is a 15 passenger commercial sized van! Absolutely ridiculous! This should not even be an option... It's a specialty vehicle. Not practical for 99% of customers. Super annoying. It should be very clear when reserving that this is a possible "car". TERRIBLE.
Feb 14, 2025 · M. W.Mystery car/Manager special warning: this is a 15 passenger commercial sized van! Absolutely ridiculous! This should not even be an option... It's a specialty vehicle. Not practical for 99% of customers. Super annoying. It should be very clear when reserving that this is a possible "car". TERRIBLE.
Feb 14, 2025 · M. W.
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