Thrifty Car Rental - Oklahoma City - Will Rogers World Airport

- 5201 S Meridian Ave, Oklahoma City, OK 73119

Oklahoma City, a dynamic and sprawling metropolis, serves as a central hub for countless activities across the Sooner State. Whether you're navigating the city for business, embarking on a family vacation, or simply need a temporary vehicle while yours is in the shop, accessing reliable and affordable car rental services is often a necessity. Thrifty Car Rental, located at the Will Rogers World Airport (OKC) at 5201 S Meridian Ave, aims to provide such a service for locals in Oklahoma City and visitors alike.

For many Oklahomans, convenience and value are key when choosing a car rental. This article will provide a detailed overview of Thrifty Car Rental at the OKC airport, outlining its location, available services, key features, and crucial information to help local users make an informed decision when considering their transportation needs.

Thrifty Car Rental is conveniently situated at 5201 S Meridian Ave, Oklahoma City, OK 73119, USA. This address places it within the consolidated Rental Car Facility at Will Rogers World Airport (OKC). While primarily serving air travelers, its location at the airport facility means it's also highly accessible for Oklahoma City residents due to its direct connections to major highways and its centralized position.

Customers arriving at OKC can utilize the airport's complimentary shuttle service, which operates continuously to transport renters between the terminal and the Rental Car Facility. This dedicated shuttle ensures a relatively smooth and quick transition from the terminal to the rental counter, even for those not flying in, providing a streamlined pick-up and drop-off process that is often appreciated by busy locals.

Thrifty Car Rental, as part of a major car rental group, typically offers a range of services and a diverse fleet to cater to various customer demands. At the Oklahoma City Will Rogers World Airport location, these generally include:

• Diverse Vehicle Fleet: Thrifty provides a selection of vehicle categories, including economy cars (e.g., Chevrolet Spark, Ford Focus) for budget-conscious travelers and fuel efficiency, compact and intermediate sedans (e.g., Mazda Mazda3, Volkswagen Jetta, Nissan Sentra) for general use, and full-size cars (e.g., Chevrolet Malibu) for more comfort. For those needing extra space, SUVs (e.g., Chevrolet Equinox) and minivans (e.g., Chrysler Pacifica) are also available.
• Flexible Rental Durations: Customers can book vehicles for varying periods, including daily, weekly, and potentially longer-term rentals, to accommodate different travel plans and needs.
• Optional Protection Plans: Thrifty offers optional protection products such as Damage Waiver (DW), which can reduce or waive the renter's financial responsibility for loss or damage to the rental vehicle. The cost of DW can vary by vehicle type. Renters are encouraged to review their personal insurance policies to understand their existing coverage.
• Additional Driver Policy: Spouses or domestic partners who meet age and driver's license requirements can typically be added as authorized drivers at no additional charge. Other additional authorized drivers may incur a daily fee.
• Refueling Options: Customers generally have choices for managing fuel, including prepaying for fuel, having Thrifty refuel the vehicle upon return (with an associated service charge), or returning the vehicle with a full tank.
• One-Way Rentals: Thrifty generally offers one-way rental options, allowing customers to pick up a vehicle in Oklahoma City and return it to a different Thrifty location, within the U.S. and Canada. It's important to note that one-way rentals typically incur an additional "drop-off fee" or "drop charge" based on the distance between the pick-up and drop-off locations.
• Child Safety Seats: For families traveling with children, child safety seats are available for rent, ensuring the safety and compliance of younger passengers.
• GPS Navigation Systems: To aid in navigation, GPS devices are often available as an add-on.

For local users in Oklahoma, considering Thrifty Car Rental at OKC Airport means evaluating its brand offerings alongside specific customer experiences:

• Airport Convenience: Being located at Will Rogers World Airport, with dedicated shuttle service, offers significant convenience for those who are flying or who find the airport a more accessible hub for their car rental needs compared to downtown locations. The extended operating hours (often 24/7 or close to it, though 06:00 to 23:59 daily is commonly listed) cater to a wide range of schedules.
• Variety of Vehicles: Thrifty maintains a fleet of various car types, from compact and economy models to SUVs and minivans, aiming to meet diverse transportation demands and budgets.
• Online Check-in: Thrifty offers online check-in services at over 60 major airports, including OKC, which can help expedite the pick-up process.

However, it is crucial for prospective customers to be aware of significant concerns raised in recent customer reviews for this specific location. These reviews highlight severe issues including:

• High and Unexpected Charges: Customers have reported incredibly high daily rental rates (e.g., $227.36 for a Toyota Camry) and exorbitant additional charges, particularly for one-way rentals or returning a vehicle to a different city (e.g., an extra $500, leading to a total of over $1000 for a single day's rental). These charges appear to be disproportionate to industry norms for similar services, causing customers to feel "scammed" or "robbed."
• Poor Customer Service and Communication: Reviewers describe difficulties in reaching customer service, being repeatedly transferred, and receiving limited or unhelpful responses from management regarding disputes. The lack of effective communication and resolution efforts exacerbates negative experiences.
• Operational Relationship with Hertz: As an affiliate of Hertz, customers may find their experience with Thrifty mirrors broader issues sometimes associated with the parent company, particularly concerning billing and dispute resolution. The mention of Thrifty not being BBB accredited also raises a flag for some consumers seeking recourse for disputes.

To contact Thrifty Car Rental at Will Rogers World Airport in Oklahoma City, you can use the following details:

Address: 5201 S Meridian Ave, Oklahoma City, OK 73119, USA

Phone: (405) 685-7727

Mobile Phone: +1 405-685-7727

While operating hours are often listed as extensive (e.g., 00:00 - 01:00 and 06:00 - 23:59 daily), it is always advisable for customers to confirm current hours and any specific terms for their rental directly with the branch, especially when booking for unusual times or with specific return requirements.

For residents of Oklahoma City, Thrifty Car Rental at the Will Rogers World Airport location offers the convenience of an airport-based rental service with a diverse fleet of vehicles. Its accessibility via the airport shuttle and its range of car categories could theoretically meet various local transportation needs, from temporary vehicle replacements to cars for extended trips.

However, based on significant and severe customer feedback, locals should exercise extreme caution when considering Thrifty at this location. The reported issues of unexpectedly high charges, particularly for one-way rentals, and a perceived lack of effective customer service in resolving disputes, are major concerns. While the allure of convenience and a wide vehicle selection exists, the potential for a "horrible experience" and feeling "scammed and robbed," as described by past customers, cannot be overlooked.

Oklahomans seeking a reliable and transparent car rental experience are strongly advised to thoroughly read all rental terms and conditions, especially those pertaining to pricing, one-way fees, and return policies, before confirming a reservation. It would also be prudent to compare total estimated costs with other providers and consider the implications of their stated BBB accreditation status. While an airport location offers inherent accessibility, the reported challenges suggest that due diligence is paramount for a satisfactory experience with Thrifty Car Rental at Will Rogers World Airport.

Thrifty Car Rental - Oklahoma City - Will Rogers World Airport

5201 S Meridian Ave, Oklahoma City, OK 73119, USA