Traffik RENT-A-CAR

- 13400 Baltimore Ave Suite E, Laurel, MD 20707

For residents across Maryland, particularly those in the Laurel area, finding a reliable car rental service is often a crucial need, whether for temporary transportation, a quick trip, or a special occasion. While many options exist, it's essential for locals to have accurate and comprehensive information to make the best choice for their specific needs. This article aims to provide an overview of Traffik RENT-A-CAR in Laurel, MD, based on available public information, including customer feedback. Our goal is to offer a factual and informative perspective to help Maryland users understand what to expect when considering this local car rental provider.

Traffik RENT-A-CAR is located at 13400 Baltimore Ave Suite E, Laurel, MD 20707, USA. This address places it along a significant commercial corridor in Laurel, Baltimore Avenue (US Route 1). This major road connects Laurel to surrounding areas like College Park, Beltsville, and beyond, making the location generally accessible for individuals driving from various parts of Prince George's County and Howard County. Laurel itself is a well-situated city, offering reasonable access to major highways like I-95 and the Intercounty Connector (MD 200), which can be convenient for those traveling to or from other parts of Maryland. While its position on a main road may suggest ease of access, the specific suite location within the address might require clear signage for easy identification upon arrival. Public transportation options, primarily local bus routes, serve the Baltimore Avenue corridor, which could offer connections for customers without immediate access to a personal vehicle.

Based on general information typically provided by car rental services and some public data, Traffik RENT-A-CAR likely offers a range of services common to the industry. However, specifics can vary, and it's always advisable to confirm directly with the company. Potential services include:

• Standard Car Rentals: Offering vehicles for daily, weekly, or possibly monthly rental periods to meet various short-term or temporary transportation needs.
• Variety of Vehicle Classes: It is common for rental agencies to offer different vehicle sizes, from economy cars to sedans, SUVs, and potentially vans, though the specific models and condition will vary. Public information indicates a potential focus on used vehicles.
• Insurance/Protection Options: Most car rental companies offer optional coverage products (like a Damage Waiver) that renters can purchase to reduce their financial responsibility in case of vehicle damage or theft.
• Refueling Policies: Standard options usually include pre-paying for fuel, returning the car with a full tank, or having the company refuel it for a fee.
• Additional Driver Options: Policies for adding authorized drivers to the rental agreement, often with specific requirements and potential fees.

When considering Traffik RENT-A-CAR, it is crucial for local users to be aware of the experiences shared by previous customers, as these often highlight key aspects of a business's operations and service quality. According to multiple reviews:

• Vehicle Condition Concerns: A significant recurring issue raised by customers is the cleanliness and mechanical condition of the vehicles. One reviewer described a car as "so nasty that we couldn't get in it" and another as "reaked so heavily of cigarettes." More critically, safety concerns were raised about cars with "mirrors hanging off," "locks don’t work," "seatbelts don’t click," "doors fly open," "blinkers don’t work," and illuminated "brake light" and "engine light." This suggests potential issues with vehicle maintenance and safety standards.
• Customer Service and Responsiveness: Reviewers describe difficulties with phone communication, including "dropped calls" and staff who "sounded just woke up" and were unhelpful in checking for car availability at other locations, advising customers to "call every location near my house." This indicates potential inconsistencies in responsiveness and customer support.
• Pricing Relative to Quality: A customer noted that Traffik RENT-A-CAR has "the nerve to charge as much as Enterprise," implying that the pricing is not reflective of the perceived quality of the vehicles or service, particularly when compared to larger, more established rental companies.
• Refusal of Alternative Vehicles: In one concerning instance, customers who raised safety issues about a vehicle with multiple malfunctions were allegedly "refused to give us another car," despite having young children. This suggests a lack of flexibility and concern for customer safety.
• Lack of Detail and Cleanliness: Specific complaints about cleanliness included a car that looked like it was "bought from a police auction 20 years ago and never detailed." This highlights a significant gap in vehicle preparation.

For those seeking to contact Traffik RENT-A-CAR in Laurel, MD, here are the provided details:

Address: 13400 Baltimore Ave Suite E, Laurel, MD 20707, USA

Phone: (410) 696-8200

Mobile Phone: +1 410-696-8200

Considering the feedback from local users, it is important for Maryland residents to approach Traffik RENT-A-CAR with caution. While its location in Laurel on Baltimore Avenue might appear convenient, the consistent and severe concerns raised in customer reviews regarding vehicle cleanliness, mechanical condition, and safety, coupled with reported issues in customer service and responsiveness, are significant factors to weigh. For locals prioritizing safety, comfort, and a professional rental experience, the provided reviews indicate that Traffik RENT-A-CAR may not consistently meet these expectations. It is always advisable for consumers to thoroughly research and compare multiple options, paying close attention to recent customer experiences and vehicle condition, before committing to a rental. While supporting local businesses is often encouraged, ensuring personal safety and a satisfactory service remains paramount for any Marylander in need of reliable transportation.

Traffik RENT-A-CAR

13400 Baltimore Ave Suite E, Laurel, MD 20707, USA