Turo Oakland Rental Cars Photos










Turo Oakland Rental Cars Introduce
In the expansive and diverse landscape of California, having the right vehicle can truly enhance any journey, whether it's navigating the urban sprawl of Oakland, embarking on a scenic coastal drive, or venturing into the state's national parks. Turo Oakland Rental Cars represents a modern, innovative approach to car rental, moving beyond the traditional counter-based model. Instead, Turo operates as a peer-to-peer car-sharing marketplace, often described as the "Airbnb for cars." This means that instead of renting from a corporate fleet, users can rent directly from local car owners, or "hosts," who list their personal vehicles for rent. This unique model opens up a vast selection of cars, often at competitive prices, and with a level of flexibility that traditional rental companies might not offer.
For Californians, Turo Oakland provides an opportunity to explore a wide array of vehicles that might better suit specific needs or desires, from fuel-efficient economy cars for daily commutes to luxury vehicles for special occasions, or even specialized vehicles like pickup trucks or vans for specific tasks. While the concept offers significant advantages, understanding how the platform works and what to expect from this community-driven service is key to a successful rental experience. This article aims to shed light on Turo Oakland Rental Cars from a local user's perspective, highlighting its unique features, accessibility, and the nuances of its peer-to-peer model.
While Turo Oakland Rental Cars has a listed address at 3020 E 9th St, Oakland, CA 94601, USA, it's crucial for users to understand that Turo is not a traditional brick-and-mortar car rental office where you physically go to pick up a car. Instead, the address often serves as a central point for the platform's presence in Oakland, or perhaps a host's specific location, but the beauty of Turo lies in its distributed nature. The "location" for a Turo rental is highly flexible and depends entirely on the individual host and the arrangement made for each specific car.
This decentralized model significantly enhances accessibility for users across California. When booking a car on Turo, users can filter by pickup location. Many hosts offer convenient pickup options, including:
- Airport Pickup: A common and highly convenient option, particularly for travelers arriving at Oakland International Airport (OAK). Hosts can arrange to drop off cars directly at airport parking lots, often providing instructions for contactless pickup.
- Local Delivery: Many hosts offer delivery directly to a renter's specified address – be it their home, office, hotel, or another local landmark within Oakland or surrounding areas. This "door-to-door" service eliminates the need for renters to travel to a specific rental car agency.
- Specific Neighborhood Pickups: Hosts often designate their own location (like their home or a nearby street) for pickup, which can be very convenient for those living in or near that particular Oakland neighborhood (such as the 3020 E 9th St area).
This flexibility allows users to avoid long lines at rental counters and choose a pickup/drop-off point that best fits their itinerary, making Turo exceptionally adaptable to the varied transportation needs of Californians.
Turo Oakland Rental Cars, through its extensive network of individual hosts, offers a diverse range of "services" which are essentially the types of vehicles and rental arrangements available:
- Wide Variety of Vehicles: Unlike traditional rental companies with standardized fleets, Turo offers an extraordinary selection of makes and models. This includes:
- Economy & Compact Cars: For budget-friendly travel and good MPG, ideal for city driving or short trips.
- Sedans: Mid-size to full-size options for comfortable everyday use.
- SUVs & Minivans: Perfect for families, groups, or those needing extra cargo space for adventures to the Sierra Nevada or coastal camping trips.
- Luxury & Exotic Cars: For special occasions, enthusiasts, or those wanting to experience a dream car for a day or weekend. This can range from high-performance sports cars to premium sedans.
- Specialty Vehicles: Including electric vehicles, classic cars, pickup trucks, and vans, catering to specific interests or utility needs.
- Flexible Rental Durations: Guests can book cars for as short as a few hours to several days, weeks, or even months, with many hosts offering discounts for longer trips (e.g., 3+, 7+, or 30+ days).
- Delivery Options: As mentioned, many hosts provide convenient delivery and pickup services to airports, hotels, or custom locations, often for an additional fee.
- Protection Plans: Turo offers various protection plans (Premier, Standard, Minimum) that provide different levels of coverage for physical damage to the host's vehicle and third-party liability insurance, which is crucial for renters to understand before booking.
- 24/7 Customer Support: Turo provides round-the-clock customer support for assistance during trips, addressing issues like mechanical problems or host-related concerns.
- Instant Booking: Many listings allow for instant booking, streamlining the reservation process without waiting for host approval.
Turo's unique peer-to-peer model offers several distinctive features and highlights that appeal to California users:
- Unparalleled Vehicle Selection: The ability to choose the exact make, model, year, and even color of the car you want, rather than being assigned a "similar" vehicle from a limited fleet. This is a significant draw for those with specific preferences or needs for their California travels.
- Competitive Pricing: Often, Turo can offer prices that are more affordable than traditional rental companies, especially for longer rentals, as hosts set their own rates.
- Convenience and Flexibility: Skip the rental counter entirely. With options for direct delivery to airports or custom locations, the pickup and drop-off process can be significantly more convenient and less time-consuming.
- Support for Local Economy: By renting from Turo, you're directly supporting local car owners who are earning income by sharing their vehicles, fostering a more community-driven economy in Oakland and beyond.
- Direct Host Communication: Guests can communicate directly with the car owner ("host"), which can lead to a more personalized experience, with hosts often providing local tips or being flexible with minor requests. (However, this also means the experience is highly dependent on the individual host, as highlighted in some reviews).
- Turo Customer Service: As noted in customer reviews, Turo's central customer service is generally praised for being responsive, professional, and effective in resolving issues that may arise between guests and hosts, offering Lyft vouchers or arranging replacement vehicles when needed.
- Diverse Experiences: From driving an electric vehicle in Wine Country to a classic convertible along the Pacific Coast Highway, Turo enables unique automotive experiences tailored to individual desires.
While these are significant highlights, it's important to be aware that the quality of the specific vehicle and the host's responsiveness can vary. Guests are encouraged to thoroughly review car listings, including host ratings and past guest reviews, to ensure a positive experience.
Since Turo is a peer-to-peer platform and not a physical rental office, the provided address (3020 E 9th St, Oakland, CA 94601, USA) is likely a general operational base or a common host location. For direct contact with Turo as a platform, or for support related to a specific rental, users typically utilize the following:
Primary Customer Service Phone: (650) 505-9090 (This is Turo's general customer support line for the US)
Mobile Phone: +1 650-505-9090 (Often the same as the primary support line)
Website & App: The most common way to interact with Turo, manage bookings, and contact support is through the Turo website (turo.com) or their mobile application.
In-App Chat & Email Support: For existing bookings or detailed inquiries, users can access direct chat support or email options through the Turo app.
For communication related to a specific vehicle or trip, guests will directly message their host through the Turo platform's messaging system.
For locals in Oakland and across the diverse regions of California, Turo Oakland Rental Cars offers a highly suitable and often preferred alternative to conventional car rental services. Its peer-to-peer model at 3020 E 9th St (as a representative location) caters directly to the varied and spontaneous needs of Californians, providing a level of flexibility and choice that traditional companies often cannot match. The ability to "skip rental counters" and choose from hundreds of local car options, often with direct delivery to convenient locations like airports or even your doorstep, significantly reduces the logistical friction typically associated with renting a car. This is particularly valuable for busy Californians who value efficiency and customization.
The vast selection of vehicles, ranging from economical daily drivers to luxury cars for special occasions or robust SUVs for weekend adventures to the Redwood forests or desert landscapes, means that locals can find a car perfectly suited to their specific trip or task, rather than being limited to a generic fleet. The competitive pricing, often lower than major rental companies, makes Turo an attractive option for budget-conscious individuals or those needing longer-term rentals, with many hosts offering discounts for extended bookings.
While the peer-to-peer model inherently introduces variability in host and vehicle quality, Turo's commitment to customer service, as evidenced by positive reviews of their support team resolving issues, provides a crucial safety net. This makes the "risk" associated with individual hosts more manageable. Ultimately, Turo empowers Californians to find unique, affordable, and convenient transportation tailored to their lifestyle, fostering a community of car sharing that supports local car owners and offers unparalleled choice and flexibility. It's a modern solution for modern transportation needs in the Golden State.
Turo Oakland Rental Cars Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Turo Oakland Rental Cars Location
Turo Oakland Rental Cars
3020 E 9th St, Oakland, CA 94601, USA
Turo Oakland Rental Cars Reviews
pricesapplightrefundfrauddeliveryparkingfeecommunicationairport
★ 5★ 4★ 3★ 2★ 1Explore Oakland effortlessly with Turo – skip rental counters and choose from hundreds of local car options .
Jun 13, 2025 · Yeison Emanuel Qui�onez SalgadoI must say, this app is a great alternative to normal rental business prices…but there is a risk. I’m going to start by saying, Turo customer service is TOP TIER ✨ and because they are so good at making things right, that is mainly why I would use them again and recommend them to friends and family; but with full disclosure.I used Turo for the first time a couple weeks ago for a 6 day rental. I found a decent car for a just price!!! We were looking for something small and practical. Getting us from point A to point B with great MPG. Only thing is, I don’t think the company site checks their hosts and their cars throughly, just yet. That would be my suggestion to the company to ensure their consumers are getting the best quality and safety when renting from their trusted hosts.The first car we had was an absolute dud. We knew there would be a risk with renting an older car, but not with what we experienced. The car was run down and sounded horrible when reversing. The interior was dirty with trash all over the place (covered by the rugs). The pictures the host posted were a catfish and his description was less than accurate. When making the reservation, you have to say date, time and place for pick up. We were coming from another state so we wanted the convenience of having it dropped off at the airport. The host dropped the car off at the airport parking lot 20 hours prior to my reservation. I had to pay a 120$ delivery fee, which I was well aware of when booking, but was unaware I would be responsible for the parking fee. That was not discussed or mentioned in the hosts bio and because he dropped it off a day prior to my reservation, we were charged a higher parking fee.When we reached out to the host about it and asked why he dropped the car off 20 hours prior to the reservation, he referred us to a company policy that the host can charge up to a certain amount when it comes to airport parking and the guest is responsible. The only exception is that the host must clearly state that in their bio and/or communicate that to the customer…which my host did not.Then the second day, the check engine light came on. I notified the host and he said to call Turo support if we deemed it unsafe to drive. Which we did. But he then followed up with that if we were close to an auto zone, they would check the cab for free. We were on vacation and also there for a special event that took place the same day as the check engine light incident. I do not have time to do quality and safety checks for anyone on my vacation…especially when we have limited time and we paid for a service.The customer support agent was super friendly, very professional, and took care of our situation right away. She booked a tow, another vehicle for pick up, and gave us Lyft vouchers until we were able to get our replacement car. I also had questions about possible reimbursement for our first car and a few incidentals and she gave us clear instructions on how to get some of our money back. The second car was covered by the remainder of what we paid for the first car and comped for the difference by Turo.The replacement car was super clean, the host was very professional and responsive, and we throughly enjoyed our experience. We also were refunded a huge portion of our trip and in a reasonable amount of time.I would say you should absolutely use Turo for your rental car needs, just make sure you do enough research on the car you are renting. Go off of the amount of trips and positive/negative reviews each car has.My suggestion to Turo would be to do a more throughout review/quality and safety check of the hosts and their cars before allowing them to participate on the platform.We need more companies to have customer support like Turo!
Jun 09, 2024 · Alyssa McGowanBeware of the fine print first off my wife daughter and I were stranded at the airport due to the fact of a host canceling our trip. We called text no communication back from the host and they are trying to get a free $200 by canceling our trip because we where late to pick up our vehicle even though it was supposed to be in the hourly parking at the Airport. Then after booking a new vehicle it took three time before we had a vehicle and then after finding our new vehicle and needed to change the time from 6:30pm to 6:30 am we where charge for parking fees and Turo corporate trying to charge us for a late drop off fee even though we spoke with the vehicles owner and it was find on there end and we didn't see a refund for having the car dropped off 12 hours earlier but we were definitely charged for dropping it off 45 minutes late. Make sure you have good communication with host of the vehicle and if they do not reply at all within the first hour I would cancel and get a new car. It's unfortunate but I felt nickel and dimed Turo did refund out $200 dollars but now I do not feel confident in using their services moving forward.
Feb 21, 2024 · Norman L Kinsey IIIIf I could give 0 stars I would. My experience with this company has been a total nightmare! The first time I rented with Turo, they tried to charge me for tolls which happened after I had already turned in the vehicle. I disputed the charges but never heard back from the host or Turo. That should have been a warning but I decided to rent again and rented a minivan from one of their hosts located in Southlake, TX by the name of Karen. I rented this minivan for a 12+ hours trip from TX to Florida. I specifically asked her whether her minivan was in good working condition as we were going on a long trip with my family of 6 including my 90 yr old mother. She told me everything was working good and she had just had her van serviced. She mentioned that the tire pressure light coming on but not to worry because it was just a faulty light and that everything was fine with the tires. I took her word for it and decided to rent her van. Well, we were almost killed on the freeway when the steering wheel started to shake uncontrollably at 70+ mph on the I 10. One of the back wheels blew up and came off the rim almost causing us to flip over. We pulled over and called Turo road side services. They were worthless and to make long story short we were left stranded by the side of the freeway with my family and belongings for more than 3 hours in the middle of a storm! Thankfully the Highway Patrol came by and stayed with us until we could find a taxi big enough to take us to the nearest hotel. The Turo rep. told me they could only give us a $70 voucher for an Uber ride which was impossible to get at this location, but speaking to these Turo representatives located overseas they couldn’t understand our situation. They had the audacity to tell us we needed to return the car back to the host all the way in Texas before they could get us another rental. Now they are charging us $199 for the flat tire that almost killed us. I’ve now spent hours upon hours on the phone with these scammers!! They are the worst!! Just rent from a reputable car rental and save yourself the headache
Aug 23, 2023 · Eve RRenting with turo app is only 10% turo effort and implication for up to 40% of the 💰 they keep..... and 90% the host efforts: vehicle, maintenance, cleaning, delivery, and the most important, the small damages he has to deal with..... Turo's insurance is only a fraud. You have to be on both side to understand, the host and guest.....so , for 10% I'll give 1☆ rating.
Jun 23, 2024 · Axlbubu2000
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