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Twca Inc Introduce
Introduction / Overview
For many residents of Long Island and the broader New York metropolitan area, particularly those with specific mobility challenges or ongoing medical needs, traditional car rental services simply don't offer the specialized support required. Navigating appointments, treatments, and essential errands can be a significant hurdle without appropriate transportation. This is where Twca Inc, operating as Transportation with Care Ambulette Service, steps in to provide a crucial and highly specialized service. Located in Long Beach, NY, Twca Inc focuses on non-emergency medical transportation, aiming to ensure that individuals can reach their healthcare destinations safely and comfortably. While some customer experiences have raised concerns about operational consistency and vehicle hygiene, the company's core mission is to bridge the transportation gap for those who require more than a standard taxi or public transit can provide. This article will outline the services offered by Twca Inc, its location, and why it's a relevant option for New Yorkers with specific transportation requirements.
Location and Accessibility
Twca Inc is situated at 52 E Park Ave, Long Beach, NY 11561, USA. This address places it centrally within the community of Long Beach, a vibrant city on Long Island's South Shore. East Park Avenue is a significant thoroughfare, ensuring relatively easy access to their base of operations for local residents and those arranging services for loved ones. Long Beach is well-connected within Nassau County, with local roads leading to broader Long Island parkways and expressways, facilitating travel to medical facilities throughout the region. For individuals in Long Beach and surrounding towns like Island Park, Lido Beach, and Oceanside, the local presence of Twca Inc means a potentially shorter response time and a service provider familiar with the local area's medical facilities and traffic patterns. While this is not a traditional "car rental" in the sense of self-drive vehicles, its accessibility as a specialized transport service for those who cannot drive themselves is paramount for the New York community it serves.
Services Offered
- Non-Emergency Medical Transportation: The primary service offered by Twca Inc (Transportation with Care Ambulette Service) is non-emergency medical transportation. This includes rides to various medical appointments such as doctor's offices, hospitals, dialysis centers, rehabilitation facilities, and physical therapy sessions. They cater to individuals who need assistance getting to and from these appointments but do not require an ambulance for emergency medical care.
- Wheelchair Accessible Transportation: A core component of their service is providing ambulette transportation, which means their vehicles are equipped to safely transport individuals who use wheelchairs or other mobility devices. This ensures that clients with mobility challenges can travel securely and comfortably.
- Transportation for Various Events: Beyond medical appointments, Twca Inc also states it can provide transportation for other destinations such as airports, cruise lines, private events, or simply road trips with loved ones, indicating a broader scope of non-medical transport options for those needing assistance.
- Insurance Coordination: Twca Inc works with various insurance providers, including MAS/NYC Medicaid, Nassau County Medicaid, National Med Trans, Fidelis Care, Elderserve/Riverspring At Home, and Sentry. This facilitates the booking process for clients covered by these plans.
- Private Pay Options: For those without specific insurance coverage or who prefer to pay out-of-pocket, Twca Inc offers competitive private pay rates, stating a willingness to "beat any competitor's Private Pay Rates."
Features / Highlights
- Specialized Accessibility: The critical highlight of Twca Inc is its dedicated focus on wheelchair-accessible transportation. This service is vital for a segment of the New York population that would otherwise face significant barriers to accessing necessary healthcare or participating in community life.
- Direct Contact for Booking: Customers can directly call the provided phone numbers to inquire about services and book trips, allowing for personalized assistance and scheduling.
- Dedicated Staff (Drivers): Customer feedback, even amidst other concerns, often praises the "nice" and "courteous" nature of the drivers. This suggests a commitment by the driving staff to providing a positive and respectful experience during transit.
- Coverage for Major Insurance Providers: Their ability to work with several major Medicaid and private insurance plans simplifies the process for many New York residents seeking covered transportation.
Contact Information
For inquiries, scheduling, or to learn more about the non-emergency medical transportation services offered by Twca Inc (Transportation with Care Ambulette Service), you can contact them using the following details:
Address: 52 E Park Ave, Long Beach, NY 11561, USA
Phone: (516) 431-1377
Mobile Phone: +1 516-431-1377
Conclusion: Why this place is suitable for locals
For New York residents, particularly those on Long Island who require non-emergency medical transportation or specialized accessible transport, Twca Inc in Long Beach offers a vital service that bridges a critical gap in local mobility options. While customer reviews highlight serious concerns regarding vehicle cleanliness and service reliability, particularly concerning last-minute cancellations and hygiene standards, the company's stated mission to provide wheelchair-accessible transportation remains essential for a significant portion of the community. For individuals who cannot utilize standard taxis or public transit due to mobility issues, Twca Inc's specialized vehicles are designed to facilitate access to crucial medical appointments. The ability to work with various insurance plans, including Medicaid, also makes their services accessible to a broader demographic. While potential users should certainly consider the feedback regarding operational aspects and communicate their needs and expectations clearly, the very existence of a dedicated ambulette service like Twca Inc in the Long Beach area underscores its potential role as a key local resource for ensuring that vulnerable New Yorkers can maintain their access to vital healthcare and community participation.
Twca Inc Details
Accessibility
- Wheelchair accessible parking lot
Twca Inc Location
Twca Inc Reviews
companydriversphonedialysisdispatcherdoctorstairsneedsstretcherrecording
★ 5★ 4★ 3★ 2★ 1This company is so unsanitary i get picked up on a stretcher to go ti dialysis so they pick me up and they use a chuck on the stretcher its already been used its ripped they dont change it one time.the chuck had someone elses blood on it today it had dry blood on the windows when i called to complain the lady said to provide my own cleaning supplies if someone rides with them and the patient has bedbugs lice or anything else then they pick then they pick me up i can get that and bring it home to my kids dry blood if i were to get something anything from them i will sue them and it will cost them more than cleaning. supplies next time im snapping pictures and posting them and next time i call with a complaint im recording the conversation only positive i have to say is the drivers are nice
Jul 09, 2025 · Maria RodriguezAccepts trips and confirms the day. However, They cancel at the last minute. Happened more than once. Dispatch./ownership are Extremely unprofessional and rude. On 3 different occasions I was assured that trip was confirmed, but the day of they canceled.
Jun 08, 2025 · Benita WilliamsDispatchers make up random wait times when waiting for pick ups. 1st it was within the hour, then it was 25 minutes, now it's another 12 minutes. Still not here! Just be honest and say, I have no idea, go grab a snickers or something. When you question if the time given is now actually accurate, you get yelled at and hung up on. My almost 80 year old mother and I do not appreciate it. Always be honest with your patients. This was unacceptable.
Feb 18, 2025 · nina rudaDispatch keeps cancelling my call. They always come late. Very disappointing.I’m updating my review. Still a bad one. Operators are rude. You tell the time the patient is ready, the. They will say another time instead. Very inappropriate.
Feb 11, 2025 · krishel caranguianBest people doing this. Nice, respectful and caring people. Use them 4 times on medical trips and have no complaints.
Jun 12, 2025 · poon croom
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