Zezgo car rental Photos





Zezgo car rental Introduce
For Californians, and especially those traversing the bustling Los Angeles area, securing dependable and straightforward transportation is a fundamental need. Whether you're a local navigating daily commutes, embarking on a spontaneous road trip, or a visitor arriving via LAX, the choice of a car rental service can significantly impact your experience. Zezgo Car Rental, located conveniently close to Los Angeles International Airport, often appears as an appealing option due to its initially advertised low prices through various online platforms.
Zezgo aims to provide accessible car rental solutions for a variety of needs. They offer a range of vehicles and strive to make the pick-up process efficient. However, as with any service, particularly in a high-demand area like Los Angeles, understanding the full scope of what's offered, including potential additional costs and logistical details, is crucial for a smooth rental experience. This article will provide an overview of Zezgo Car Rental, detailing its location, the services it generally provides, and insights derived from customer experiences to help locals make an informed decision when considering their next car rental in the Golden State.
Zezgo Car Rental is situated at 10209 S La Cienega Blvd, Los Angeles, CA 90045, USA. This location is strategically positioned very close to Los Angeles International Airport (LAX), making it particularly relevant for both arriving travelers and local residents in the surrounding areas such as Westchester, Inglewood, and Lennox. La Cienega Boulevard is a major north-south artery in Los Angeles, providing direct access to the airport and connecting to various parts of the city.
The accessibility of Zezgo is primarily facilitated by its proximity to LAX and its shuttle service. Customers are typically instructed to take a shuttle from the airport to reach their office, which, according to reviews, is located inside or near the Hyatt Regency. While this offers a convenient way to get from the airport to the rental location, specific instructions, such as waiting for a "Hyatt Regency shuttle," are important to note. Upon return, instructions regarding drop-off and return to the airport should be clearly understood, as some customers have reported confusion or less-than-ideal experiences with the return shuttle process. For locals driving to the location, La Cienega Boulevard provides a straightforward route, with ample access to and from major freeways like the 405 (San Diego Freeway) and the 105 (Century Freeway), making it accessible from various points in Los Angeles County. However, as it's an off-site location requiring a shuttle, factoring in additional time for transfers to and from the airport terminals is advisable.
Services Offered:
- Car Rentals: Zezgo generally offers a range of vehicles, including economy cars (e.g., Toyota Yaris, Nissan Versa), compact cars, standard sedans (e.g., Nissan Altima, Nissan Sentra), and potentially SUVs (e.g., Jeep Compass), catering to various travel needs.
- Online Booking: Reservations can typically be made through various online travel agencies (OTAs) like Expedia and Skyscanner, allowing customers to compare prices and book in advance.
- Airport Shuttle Service: Provides a shuttle service from LAX airport to their off-site rental office, often utilizing hotel shuttles (e.g., Hyatt Regency shuttle) or unmarked vehicles.
- Basic Insurance Coverage: Standard third-party liability insurance is usually included, but additional, often mandatory, insurance types may be presented at the counter, which can significantly increase the final price.
- Additional Driver Option: Allows for more than one driver on the rental agreement, usually for an additional fee.
- Optional Extras: Such as GPS navigation, child car seats (infant, child, booster), and sometimes Wi-Fi hotspots, available for an extra charge.
- Flexible Booking (via OTAs): Many bookings made through third-party platforms offer free cancellation options, though terms may vary by booking site.
- Various Payment Options: While online booking might be prepaid, customers are generally required to present a credit card at pick-up for a security deposit and any additional charges, though some reviews suggest debit card acceptance might be an issue.
- 24/7 Support: Their website indicates 24/7 support for bookings, but customer reviews suggest direct communication might be challenging for immediate issues.
Features / Highlights:
- Initially Appealing Online Prices: Zezgo often advertises very low initial prices through online travel agencies (OTAs) like Expedia and Skyscanner, which can be attractive to budget-conscious renters.
- Clean Car Appearance: Customers generally find the cars to be "clean and looked good" upon initial inspection, suggesting a focus on vehicle presentation.
- Proximity to LAX: Their location on S La Cienega Blvd is very close to Los Angeles International Airport, offering convenience for travelers arriving or departing from LAX.
- Variety of Vehicle Classes: They typically offer a range of car types from economy to full-size, allowing for some choice based on needs, such as Nissan Versa, Toyota Yaris, Nissan Altima, and Jeep Compass.
- Fast Drop-off Process: Some customers have noted that the drop-off process can be "fast and easy," suggesting efficiency on that end.
- Shuttle Service for Pick-up: They provide a shuttle service from LAX, which is intended to transport customers to their off-site location, streamlining the initial journey from the airport.
- Online Booking Availability: Being listed on major booking platforms (Expedia, Skyscanner, Orbitz) allows for easy comparison and reservation.
Contact Information:
Address: 10209 S La Cienega Blvd, Los Angeles, CA 90045, USA
Phone: (424) 239-5099
Mobile Phone: +1 424-239-5099
For locals in California, especially those in the Los Angeles area looking for car rental services, Zezgo Car Rental near LAX presents a mixed bag of suitability. While the initially advertised low prices and the cleanliness of their vehicles might seem appealing, it's crucial for Californians to approach this option with a clear understanding of potential challenges, particularly regarding transparency in pricing and the overall customer service experience.
The primary reason for caution lies in the discrepancy between advertised online prices and the final cost at the counter. Numerous reviews highlight significant price increases due to mandatory additional insurance or other undisclosed fees, transforming a seemingly inexpensive rental into a considerably more expensive one. For locals, who often prioritize clear budgeting and straightforward transactions, this lack of upfront transparency can be a major detractor. The sentiment of "If it seems too good to be true… it probably is" strongly resonates with the experiences of many customers.
Furthermore, the logistical aspects of pick-up and drop-off, particularly the reliance on shared hotel shuttles and potentially confusing instructions for airport returns, can add unnecessary stress to a trip. The reported issues with customer service, including rudeness, unresponsiveness, and concerns about vehicle maintenance (despite initial cleanliness), suggest that a seamless and supportive experience might not always be guaranteed. While a clean car is a plus, the overall experience, especially when dealing with unforeseen issues or attempting to clarify charges, appears to fall short of expectations for many. Therefore, while Zezgo Car Rental might attract with its initial price point and proximity to LAX, Californians valuing transparent pricing, consistent customer support, and hassle-free logistics might find it "worth it to go with a trusted brand next time," even if it means a higher upfront cost for greater peace of mind.
Zezgo car rental Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Zezgo car rental Location
Zezgo car rental
10209 S La Cienega Blvd, Los Angeles, CA 90045, USA
Zezgo car rental Reviews
The price you see advertised is not the price when you pay once you get to the counter. I thought I was going to pay $32 for 2 days, instead, I paid $178.The car was clean and looked good though. My only mark down is the price…. If it seems to good to be true….it probably is.
Jul 02, 2025 · SharonI found this company on Expedia and chose them because of the price. They are located inside of the Hyatt Regency but are not affiliated with them. They had us take a Hyatt Regency shuttle from the airport to get to their office. When picking up the car they told us we had to pay for another type of car insurance when I already paid for insurance through Expedia. This seems to be a common complaint amongst other reviews. When dropping off the car, we were told to leave the keys in a broken public lockbox. That didn’t seem very safe, as anyone could have taken the keys and driven off. When trying to make our way back to the airport, we were yelled at by the Hyatt regency for trying to use their shuttle again. There were no clear instructions on how to get back, and were told to wait for an unmarked strangers vehicle who would take us to the airport. Sketchy. They seem busy, but need more than one employee. I’m not likely to use them again, it’s worth it to go with a trusted brand next time.
Jan 29, 2025 · John DeKlerkIf there was 0 star id choose it unfortunately. I was so excited to get a fantastic rate only to he required to show an insurance policy that simply doesn’t exist then to be required to buy theres at an extra 40$/day, this happened to 10 people in front of me while i waited therefore id call it a clear scam. Id have been better off paying the 30$ rate for a “luxury” car rental located at airport and saved several hours in time. Do not use them just because it seems like a $ deal, its absolutely not
Feb 09, 2025 · Amber BergThis is a scam stay away. Nobody heard of them and they try to force you into insurance crap you don't even need to do. I could tell this lady as soon as I said no I wasn't doing that she just said cancel then. Run away fast!
Jan 29, 2025 · Lawrence SowellThis place is an absolute rip-off! They will do everything they can to deny your personal car insurance and force you into buying their ridiculous $30-per-day coverage.Nowhere in the confirmation did they mention their absurd requirements, yet at the counter, they suddenly demanded that my insurance include Loss of Use (which standard full coverage does NOT have). Then, as if that wasn’t enough, they insisted on seeing my policy notice and required the address to match exactly with my driver’s license. WHAT A JOKE!I wasted an hour standing in line, then another hour on the phone fighting over their nonsense insurance rules. This is, without a doubt, the worst rental experience I’ve ever had. DO NOT RENT FROM THESE THIEVES!
Jan 28, 2025 · V G
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