21 CAR RENTAL

- 5250 W Century Blvd #108, Los Angeles, CA 90045

Welcome, Californians! In the bustling heart of Los Angeles, particularly around the demanding environment of LAX, finding the right car rental can be a mixed bag. For locals and visitors alike, the quest for a convenient, affordable, and reliable vehicle is often paramount. This article aims to provide a clear and engaging overview of 21 CAR RENTAL, located at 5250 W Century Blvd #108, Los Angeles, CA 90045, USA. We'll dive into what this independent rental agency offers, its accessibility from the airport, and, crucially, a balanced perspective derived from actual customer experiences. Understanding these nuanced details is key to making an informed choice for your next car rental in the Golden State.

The Los Angeles car rental market is diverse, with everything from major international chains to smaller, independent operators. Each comes with its own set of advantages and challenges. For local users in California, especially those near LAX, the decision often boils down to a balance of price, convenience, and customer service reliability. 21 CAR RENTAL positions itself as an accessible option, especially for those looking for alternatives to the large airport facilities. However, as with any service, individual experiences can vary widely. This overview will shed light on what you might expect, from the ease of pick-up to the intricacies of pricing and customer interaction, ensuring you're well-equipped to decide if 21 CAR RENTAL aligns with your specific needs for exploring the vibrant Californian landscape.

21 CAR RENTAL is situated at 5250 W Century Blvd #108, Los Angeles, CA 90045, USA. This address places it directly on West Century Boulevard, a major thoroughfare running just north of Los Angeles International Airport (LAX). Its location is particularly notable for its proximity to the airport.

From a local Californian perspective, the accessibility of 21 CAR RENTAL from LAX is a point of mixed feedback. One customer enthusiastically noted that it's "easy access from the airport just walk about 15 minutes and you are there!" This suggests that for those comfortable with a short walk and carrying minimal luggage, it could indeed be a convenient alternative to navigating complex shuttle systems often associated with off-airport rentals. However, it's essential to recognize that a 15-minute walk with luggage might not be feasible or desirable for everyone, especially after a long flight or during less favorable weather conditions. While some major rental companies require multiple shuttle transfers, 21 CAR RENTAL's location, being potentially walkable, could be seen as an advantage for a specific type of traveler. For those residing in the surrounding areas of Los Angeles, accessing the branch via local roads or ride-share services would also be straightforward due to its position on a main boulevard.

Services Offered:

• A variety of vehicle categories, including economy, compact, mid-size, and full-size cars for general travel.
• SUVs and vans to accommodate families or groups needing more space.
• Potentially "exotic cars" (as per their FAQ on their website, though specific availability would need direct confirmation).
• Both automatic and manual (stick shift) transmission cars are available, though manual cars may require advance request as most are automatic.
• Flexible rental periods, likely offering daily, weekly, and potentially longer-term rentals.
• Accepts debit cards for payment, which can be a significant advantage for customers who prefer not to use a credit card or do not have one.
• Provides a daily mileage allowance (one review mentioned "180 miles per day").
• Online booking capabilities are generally expected from modern rental agencies.

Features / Highlights:

• Debit Card Acceptance: A notable feature for many local users, as not all rental companies readily accept debit cards for the primary rental payment and deposit. This can broaden accessibility for a wider range of customers.
• Potentially Walkable from LAX: One review indicated a 15-minute walk from the airport, which could be a significant convenience for those looking to avoid shuttle hassles, provided they are willing and able to walk with their luggage.
• Variety of Vehicles: Based on their website's FAQ, they offer a broad selection of car types, from economy to exotic, catering to diverse needs.
• Customer Service (Mixed Reviews): Some customers report "very friendly" staff and a "great experience," praising the service. However, other reviews describe "worst service and costumer service," "lack of communication," and "very unprofessional" behavior, including alleged dishonesty regarding fees and reimbursements.
• Pricing (Mixed Reviews): One customer found the price "great," while another deemed prices "outrageous" and reported unexpected "extra $300" charges. This suggests a potential lack of transparency or consistency in pricing.
• Vehicle Condition (Mixed Reviews): While one customer mentioned a "nice car," another cited receiving a car that "wasn’t even clean" with "bird shit still inside."
• One-Way Rental Issues: A significant negative highlight involves an alleged "drop-off fee" that was not disclosed upfront for a pre-arranged one-way rental to San Diego, and a subsequent failure to reimburse for a parking fee despite explicit promises.

Contact Information:

Address: 5250 W Century Blvd #108, Los Angeles, CA 90045, USA

Phone: (310) 532-0100

Mobile Phone: +1 310-532-0100

For Californians considering 21 CAR RENTAL, it's clear that the decision requires a careful weighing of potential benefits against significant risks. On the positive side, the acceptance of debit cards and the potential for a relatively short walk from LAX could be very appealing for certain local users seeking convenience without needing a shuttle. The reported "great price" by one customer also indicates that good deals might be possible. The availability of various car types, including manuals and even exotic options, caters to diverse preferences.

However, the highly contrasting negative reviews raise serious concerns for the discerning local user. Allegations of undisclosed fees, particularly for pre-arranged services like one-way drop-offs, coupled with claims of dishonesty, lack of communication, and unprofessional conduct from staff, are critical red flags. The reported issue of a dirty vehicle upon pick-up and the failure to honor reimbursement promises paint a picture of inconsistent service quality and reliability. While some may experience a "great experience," the severe negative feedback from others suggests that engaging with 21 CAR RENTAL carries a notable degree of risk for Californians who expect transparency, honesty, and consistent professionalism from their car rental provider. It is highly recommended that potential customers thoroughly review all terms, get every detail, especially fees and reimbursement policies, in writing, and consider alternative options if a completely stress-free and predictable rental experience is paramount.

21 CAR RENTAL

5250 W Century Blvd #108, Los Angeles, CA 90045, USA