Acts From The Heart LLC

- 13 S Market St, Smyrna, DE 19977

Acts From The Heart LLC is a vital local service in Smyrna, Delaware, specializing in providing compassionate and reliable non-emergency medical and specialized transportation. While not a traditional "car rental" agency where customers drive the vehicles themselves, this essential company offers mobility and transportation solutions that are crucial for many residents throughout Kent County and the broader Tri-state area. This service ensures that senior citizens, individuals who use wheelchairs, and patients with special needs can reach their destinations comfortably, safely, and on time.

The foundation of Acts From The Heart is built on kindness, professionalism, and punctuality. Testimonials from real customers consistently highlight the outstanding nature of the drivers, noting their excellent driving skills, great personalities, and the flexibility they demonstrate. For people relying on scheduled transport for critical needs like dialysis or doctor's appointments, this level of service is paramount. The focus is entirely on the client’s well-being and convenience, offering a crucial door-to-door service that goes beyond simple transit.

Operating out of Smyrna, this company provides an invaluable lifeline, connecting patients and seniors with the facilities and social engagements they need. Their broad spectrum of services extends beyond medical trips to include transportation for significant life events, reinforcing their commitment to treating every client with the utmost respect and care. In essence, Acts From The Heart LLC is the ultimate "mobility solution" for those in Delaware who require specialized assistance getting from Point A to Point B.

Acts From The Heart LLC is conveniently located in Smyrna, placing it strategically to serve the upper and central regions of Delaware, including Kent and New Castle Counties, and extending its services into the Tri-state area.

The office address is: 13 S Market St, Smyrna, DE 19977, USA.

Smyrna's location near major highways like U.S. Route 13 and Route 1 enables the company's drivers to efficiently reach clients across a broad service area, ensuring timely pickups for scheduled appointments. For clients who visit the administrative office or are being picked up from the location, the company ensures comfort and ease of access.

Key accessibility features include:

• Wheelchair Accessible Parking Lot: Ensuring that the area around the office is navigable and safe for individuals with mobility aids, underscoring the company’s dedication to accessibility.

Acts From The Heart LLC specializes in comprehensive transportation services for individuals with special mobility needs, seniors, and those requiring non-emergency medical transport. Their offerings are extensive and personalized:

• Non-Emergency Medical Transportation (NEMT): Primary service focusing on transport to and from vital medical appointments, including Doctors Appointments, Hospitals, Dialysis Appointment Transport, Treatment Programs, and Eye Laser Centers.
• Wheelchair Transport Services: Providing specialized vehicles and trained drivers for safe and comfortable Wheelchair Transport Services, ensuring Door-to-Door service and proper assistance.
• Door-to-Door Service: Offering complete assistance, including Pick Up and Drop Off directly from the client’s location, with staff ensuring the client is comfortable until they reach the final destination. This includes a high level of First Aid training and care.
• Senior and Group Home Transport: Dedicated services for Senior Transport to and from Nursing Homes, Assisted Living Facilities, and Private Group Homes.
• Transportation for Special Events: Extending services beyond medical needs to include important life occasions such as Weddings and Funerals, as well as Family Events.
• General Shuttle Services: Providing reliable shuttle services for non-medical errands, including trips to Drug Screen appointments, Grocery Stores, and prescription pickup.
• Transportation Scheduling: Offering flexible and reliable Transportation Schedule management, allowing clients to easily arrange ongoing or one-time services.

Acts From The Heart LLC’s service is defined by its client-first approach and specialized capabilities, making it a distinguished transportation provider in Delaware.

• Specialization in Wheelchair Transport: Their core competency is providing safe and efficient Wheelchair Transport Services, utilizing equipped vehicles and trained personnel to manage mobility challenges with expertise.
• Exceptional Staff Compassion: Customer reviews consistently praise drivers like “Hank” and “Al” for being respectful, kind, having great personalities, and ensuring client comfort, reflecting the company’s “Acts From The Heart” philosophy.
• Broad Service Area: The company serves the entire Delaware state and extends into the Tri-state area (Delaware, Maryland, New Jersey, and Pennsylvania), providing crucial long-distance transport for specialized appointments.
• Punctuality and Flexibility: Praised for being "on time and very flexible," the company understands the critical nature of medical appointments and adheres strictly to Transportation Schedules while accommodating necessary delays.
• Comprehensive NEMT Scope: Covering a vast range of non-emergency transport needs, from critical Dialysis Facilities to social needs like Family Events, positioning them as a holistic mobility partner for seniors and disabled individuals.
• Door Service Model: Offering true Door-to-Door convenience, ensuring the client is assisted from their initial pick-up point until they are safely delivered to their final stop.

To schedule non-emergency medical transportation, a wheelchair-accessible ride, or transport for a special event, please contact Acts From The Heart LLC using the following details:

• Address: 13 S Market St, Smyrna, DE 19977, USA
• Phone: (302) 722-5127
• Mobile Phone: +1 302-722-5127

While Acts From The Heart LLC is a specialized transportation service, not a rental agency for personal driving, it is unequivocally worth choosing for anyone in Delaware requiring compassionate, reliable, and accessible transport solutions. The core of their value lies in the specialized, high-care service they provide to vulnerable populations.

For seniors, patients, and families of individuals with mobility issues in the Dover/Smyrna region, Acts From The Heart offers more than just a ride; they provide peace of mind. The company's deep specialization in Non-Emergency Medical Transportation (NEMT) and Wheelchair Transport Services means their vehicles and drivers are specifically equipped and trained for the highest level of client comfort and safety. This expertise is a significant advantage over general taxi or shuttle services.

Furthermore, the human element highlighted in their reviews—"very respectful," "kind and has a great personality"—is a critical factor when entrusting a loved one's care to a service provider. Their dedication to timely service for appointments like dialysis, combined with a willingness to be flexible, creates a highly dependable system. For crucial, scheduled, and special-needs transportation in the Delaware area, Acts From The Heart LLC is the premier choice for its blend of professionalism, customized vehicle capabilities, and genuine compassion.

Acts From The Heart LLC

13 S Market St, Smyrna, DE 19977, USA