All Exclusive Transportation Services Photos
All Exclusive Transportation Services Introduce
For many residents in Michigan, particularly those with specific mobility needs or requiring non-emergency medical appointments, reliable transportation is more than just a convenience – it's a critical link to healthcare and daily life. In Warren, Michigan, All Exclusive Transportation Services aims to address these specialized needs. However, navigating transportation services, especially those vital for health and well-being, requires careful consideration of reputation and service delivery.
This article provides an overview of All Exclusive Transportation Services in Warren, MI, from the perspective of a local Michigan user. We will delve into its location, the services it appears to offer, key considerations based on public feedback, and essential contact information. Our goal is to equip you with factual information to help you understand their service scope and suitability for your transportation needs.
It's important to clarify that based on available public information and customer reviews, All Exclusive Transportation Services primarily operates as a non-emergency medical transportation (NEMT) provider, rather than a standard car rental service for general public use. This means their focus is on transporting individuals to and from medical appointments, including those who may have injuries or require specific assistance, rather than offering self-drive rental cars. This distinction is crucial for Michigan users looking for a traditional car rental versus a specialized transport service.
Customer experiences with All Exclusive Transportation Services appear to be varied, presenting a mixed picture. One review expresses significant frustration, describing the service as "Bad! Stay away." This customer reported issues with unresponsiveness ("Lisa doesn't answer the phone for a month"), missed appointments due to lack of communication, and a perceived lack of care for individuals with injuries, leading to "setbacks in my recovery." Concerns were also raised about the company's contract status and the possibility of prioritizing airport clients over those with medical needs. This feedback highlights serious challenges in reliability and customer support. Conversely, another review offers a positive note, stating, "The driver was very nice and helpful. I will continue to use this company." This suggests that while there may be systemic issues, individual interactions with drivers can be positive. For Michigan residents, especially those relying on consistent and compassionate transport for medical reasons, these varied experiences underscore the importance of thorough vetting and clear communication.
Location and Accessibility
All Exclusive Transportation Services is located in Warren, Michigan, placing it within Macomb County and the broader Metro Detroit area. You can find them at:
27041 Schoenherr Rd, Warren, MI 48088, USA
Schoenherr Road is a significant north-south arterial road in Warren, connecting various residential and commercial areas. This location offers relatively straightforward access for residents within Warren and surrounding communities like Sterling Heights and Roseville. Its placement within a populated area means it's generally accessible via local roads. For individuals relying on specialized transportation, the ease of access to their base of operations can be a factor, although the service itself typically involves pickup and drop-off at the client's location. Given the nature of medical transportation, the ability for vehicles to navigate local neighborhoods efficiently is key. While not at a major highway interchange, Schoenherr Road connects to other main roads, facilitating movement within the service area.
Services Offered
Based on the provided information and general understanding of NEMT providers, All Exclusive Transportation Services appears to specialize in the following:
- Non-Emergency Medical Transportation (NEMT): This is likely their core service, involving transport for individuals to and from doctor's appointments, therapy sessions, hospital visits, and other non-urgent medical-related travel.
- Transportation for Individuals with Injuries: As highlighted in a customer review, they are expected to provide services for "people with injuries," suggesting they may cater to clients requiring careful handling or specific mobility accommodations.
- Potential for Wheelchair Accessible Transport: While not explicitly stated, NEMT providers often offer wheelchair-accessible vehicles (WAVs) to accommodate clients with mobility challenges, ensuring they can travel safely and comfortably.
- Airport Client Services (Implied): One review mentions "airport clients," suggesting they may also provide transportation to and from Detroit Metropolitan Wayne County Airport (DTW) or other local airports, potentially for individuals needing assistance or specialized vehicles.
- Scheduled Appointments: The emphasis on "appointments" (e.g., missed appointments) indicates they operate on a pre-scheduled basis, crucial for medical transportation where punctuality is vital.
Features / Highlights
Considering the nature of their services and customer feedback, here are some potential features and highlights of All Exclusive Transportation Services, alongside areas for consideration for Michigan locals:
- Specialized Transportation Niche: Their focus on non-emergency medical transportation fills a crucial gap for individuals in Michigan who cannot use standard public transit or personal vehicles for medical appointments.
- Direct Driver Interaction (Positive): At least one review suggests positive experiences with individual drivers, describing them as "very nice and helpful." This indicates that frontline staff can provide compassionate service.
- Local Presence in Warren: Being based in Warren offers convenience for residents in Macomb County and parts of Wayne County needing their specific services.
However, it is vital for Michigan locals to be aware of potential challenges based on critical customer feedback:
- Communication Issues: Significant concerns have been raised about unresponsiveness and difficulty reaching the company, which is a major drawback for a service that often handles time-sensitive medical appointments.
- Reliability Concerns: Reports of missed appointments and lack of follow-up point to potential issues with consistent service delivery, which can have serious implications for clients, especially those with injuries.
- Service Standards: The review suggesting "doesn't care about me or anyone else" and "doesn't have a contract anymore" raises questions about their operational stability and commitment to all clients equally.
Contact Information
For inquiries, scheduling transportation, or to address concerns, you can contact All Exclusive Transportation Services using the following details:
Address: 27041 Schoenherr Rd, Warren, MI 48088, USA
Phone: (586) 855-9850
Mobile Phone: +1 586-855-9850
Conclusion: Why this place is suitable for locals
For Michigan residents, particularly those in Warren and the surrounding Metro Detroit area, who require specialized non-emergency medical transportation, All Exclusive Transportation Services may be an option to consider. Their presence in the community indicates a service designed to cater to a specific and vital need for individuals who cannot rely on standard car rentals or public transit for medical travel. The positive feedback about individual drivers suggests that empathetic service can be provided.
However, it is paramount for Michigan locals to approach this service with caution and conduct thorough due diligence. The significant negative feedback regarding communication, reliability, and perceived lack of client care, especially for vulnerable individuals with injuries, cannot be overlooked. For critical transportation needs, particularly medical appointments where timeliness and consistency are non-negotiable, it is strongly advised to verify their current operational status, inquire about service reliability, and ensure clear communication channels are established before depending on their services. While the need for NEMT is undeniable in our state, ensuring the provider meets the highest standards of care and reliability is of utmost importance for the well-being of Michigan residents.
All Exclusive Transportation Services Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Amenities
- Restroom
All Exclusive Transportation Services Location
All Exclusive Transportation Services
27041 Schoenherr Rd, Warren, MI 48088, USA
All Exclusive Transportation Services Reviews
Bad! Stay away. Are you guys even still in business I heard you dont have a contract anymore? Guess I kno why. I depend on you and Lisa doesn't answer the phone for a month. If closed tell people. Or are your drivers busy with airport clients? I thought you were a good company, turns out you don't care about me or anyone else because you dont answer phone or case manager. People with injuries need real help not this. I missed 4 appointments, sad to give you any stars. Your company doesn't care about me if you did Lisa would call me back. Thanks for the setbacks in my recovery. Terrible company who gouges insurance and does not help me when I need
Aug 12, 2020 · Stephen DePaulThe driver was very nice and helpful. I will continue to use this company
Jun 19, 2018 · Isiah WimbleyHorrible service horrible office staff
Nov 16, 2018 · devon robinsonService with a smile
Sep 07, 2018 · Sherry Shore- Jul 15, 2019 · Madison Rakus
- Jul 15, 2019 · Madison Rakus
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