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Avis Car Rental Introduce
For Texans in Austin, finding a car rental service that not only provides a reliable vehicle but also delivers outstanding customer service can make a significant difference in their travel plans. Avis Car Rental, a globally recognized leader in the industry, has a branch on Burnet Road that is consistently receiving rave reviews for its exceptional team and client-first approach. This article will explore what makes Avis Car Rental at 7100 Burnet Rd, Austin, TX, a standout choice for locals, delving into its strategic location, comprehensive services, and the key features that highlight its commitment to customer satisfaction. For Texans who value a smooth, stress-free, and accommodating rental experience, this Avis location is quickly becoming a top recommendation.
Avis Car Rental is known for its diverse fleet and dependable service, but the Austin branch on Burnet Road truly excels in its dedication to the customer. The glowing testimonials frequently highlight the proactive and personalized assistance provided by the staff, particularly mentioning a team member named Barbara and her colleagues. This level of service is crucial for Texans, who often face dynamic travel needs, from last-minute changes to large group accommodations. Unlike some rental experiences that can feel impersonal or rushed, this Avis location is consistently praised for making customers feel genuinely cared for, ensuring peace of mind whether they're embarking on a crucial business trip or a family vacation. Their ability to deliver on their promises, coupled with a friendly demeanor, sets a high standard for car rental services in the Austin area.
The Avis Car Rental branch on Burnet Road is strategically located to offer maximum convenience for Austin residents. You can find them at:
7100 Burnet Rd, Austin, TX 78757, USA
Burnet Road is a major north-south artery in Austin, making this location easily accessible from various parts of the city. Its position within a vibrant commercial area means it's convenient for those living or working in North Austin, and it offers straightforward access to major highways like US-183 (Research Blvd) and Loop 1 (Mopac Expressway). This makes it an ideal pick-up point for Texans heading out of the city, or for those who prefer to avoid the often-busier airport rental counters. The neighborhood setting contributes to a more personalized experience, allowing for quicker service compared to larger, more high-volume operations. The standard operating hours are typically Monday to Friday 7:30 AM - 6:00 PM; Saturday 9:00 AM - 1:00 PM; and Sunday 9:00 AM - 1:00 PM, providing ample opportunity for pickups and returns throughout the week and on weekends.
Avis Car Rental offers a broad spectrum of vehicles and services designed to meet diverse customer needs, ensuring Texans can find the perfect car for their specific journey. While exact vehicle availability can vary, here's a comprehensive overview of what you can typically expect from this Avis location:
- Extensive Vehicle Fleet: Avis provides a wide range of car classes, including fuel-efficient economy and compact cars (e.g., Kia Rio, Toyota Corolla), comfortable intermediate and standard sedans (e.g., Toyota Camry, Volkswagen Jetta), and various sizes of SUVs (e.g., Ford Edge, Chevrolet Suburban) for increased space and versatility.
- Minivans: Specifically highlighted in reviews, Avis offers spacious minivans (e.g., Chrysler Pacifica) which are ideal for large family trips, group travel, or accommodating significant luggage, providing ample comfort for all passengers.
- Specialty and Premium Vehicles: Depending on the location's inventory, you might also find luxury sedans (e.g., Lexus ES350), convertibles (e.g., Ford Mustang Convertible), or even pickup trucks (e.g., Toyota Tacoma) and 12/15-passenger vans for specific events or utility purposes.
- Flexible Rental Periods: Avis accommodates various rental durations, from short-term daily or weekend rentals to longer-term weekly or monthly options, providing flexibility for different personal and business needs.
- Avis Preferred Program: This loyalty program offers benefits like expedited service, the ability to bypass the counter at some locations, and vehicle upgrades (when available), streamlining the rental process for frequent renters.
- Add-ons and Optional Equipment: Customers can enhance their rental experience with options such as GPS navigation systems, child safety seats, and SiriusXM satellite radio.
- Complimentary Pick-up Service: Avis often offers a free pick-up service from nearby locations; it's advisable to call the branch directly to confirm availability and arrange this service.
The outstanding customer reviews for Avis Car Rental at 7100 Burnet Rd vividly illustrate its key features and highlights, making it a highly recommended choice for Texans:
- Unwavering Customer Service Excellence: The most prominent feature is the consistent praise for the staff, particularly Barbara, who is described as "incredible," "professional," "friendly," and a "rockstar." This team "goes above and way beyond to accommodate us," setting a high standard for customer care.
- Flexibility and Adaptability: The ability to handle unexpected challenges, such as rerouted flights and last-minute reservations, with "total understanding and zero hassle," is a critical highlight. This flexibility makes stressful situations "fast, smooth, and stress-free."
- Proactive Problem Solving: Staff members like Barbara are noted for "genuinely caring about helping," not just "checking a box." The example of staff helping to pair a phone with CarPlay without being asked demonstrates an exceptional level of attentiveness and initiative, ensuring customers are fully prepared for their trip.
- Reliable and Clean Vehicles: Customers consistently receive "clean, reliable vehicle," ensuring peace of mind and comfort during their rental period.
- Seamless Rental Process: The experience is described as efficient, with customers quickly getting "in a clean, reliable vehicle and back on the road with total peace of mind," even during urgent situations.
- Consistency Over Time: One reviewer noted using this location for "2 years in a row with a large reservation of several minivans," and consistently receiving excellent service, indicating sustained quality and reliability.
- Special Accommodations for Groups: The willingness to "deliver the vans each year" and assist with returns showcases their capability to handle larger, more complex reservations for groups or events.
To connect with the highly praised team at Avis Car Rental on Burnet Rd in Austin, you can use the following contact information:
Phone: (512) 380-9177
Mobile Phone: +1 512-380-9177
Address: 7100 Burnet Rd, Austin, TX 78757, USA
Having both a standard and mobile phone number provides convenient options for Texans to reach out for reservations, special requests, or any assistance needed during their rental. Given the exceptional feedback regarding their customer service, calling ahead for any specific needs or inquiries is highly recommended to leverage their accommodating nature and ensure the best possible experience.
For Texans in Austin, Avis Car Rental at 7100 Burnet Rd stands out as an exemplary choice for all their vehicle rental needs. The consistent and glowing reviews underscore a profound commitment to customer service, led by an "incredible" staff who go "above and beyond" to ensure a seamless and stress-free experience. Whether you're a local needing a reliable sedan for daily commutes, organizing a large group event requiring multiple minivans, or facing an unexpected travel bind, this Avis location offers the flexibility, professionalism, and genuine care that Texans value. Their ability to deliver well-maintained vehicles with a personalized touch truly sets them apart, making Avis on Burnet Road not just a car rental service, but a trusted partner for reliable and positive transportation experiences across the Lone Star State.
Avis Car Rental Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Avis Car Rental Location
Avis Car Rental Reviews
pricesairportpick upphonevanunderstandingreviewteamattentionroad trip
★ 5★ 4★ 3★ 2★ 1Barbara and her staff are incredible. I have used this location 2 years in a row, with a large reservation of several minivans. Barbara goes out of her way to accommodate us. They have delivered the vans each year, and her staff helps us return the vehicles as well. I couldn’t recommend a better rental car service in Austin than this one. Thank you Barbara and see you next year!!
Jul 02, 2025 · Clayton Brady⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Barbara at Avis!I can’t say enough good things about Barbara at Avis. I was in a serious bind and needed to rent a vehicle last minute before heading out of town this weekend. Barbara went above and beyond to make the process fast, smooth, and stress-free.She was incredibly professional, friendly, and genuinely cared about helping me — not just checking a box. Within minutes, I was in a clean, reliable vehicle and back on the road with total peace of mind.It’s rare to come across service like this anymore. If you need a rental and want someone who will actually take care of you, ask for Barbara. She’s a rockstar and an absolute asset to the Avis team. I’ll definitely be renting from this location again thanks to her!
Apr 22, 2025 · Mark KettleSurprised by the good reviews. These guys forgot to close out my rental when I returned the vehicle. I received a late notice from Avis that I had not returned the vehicle. So I was charged for multiple additional days. I had to spend a few hours on the phone with customer service just to get them to refund me. Not surprised though. The guys working the desk were young dudes in sweatpants. TOTAL amateur hour. I will not be returning to Avis bc of this experience.
Oct 05, 2024 · Carleton RanneyMy experience with the representative at Avis Budget was great. Her name was Barbara and she was kind and did everything she could to help us. We even called her AFTER hours because we left the keys in the van and couldn't get back in! She answered and in her voice you could hear her concern. She did everything she could to help us. I appreciate good service. And it needs to be acknowledged. I would recommend Avis Budget to anyone. Especially the one on Airport Blvd. In Austin Texas. Just ask for Barbara!;) Big Plus the vehicle we rented was clean with a smooth ride.:)
May 06, 2021 · Margaret SanchezI’m so stupid to drop my passport in the car I rented ! Thanks to the staffs helping me find my passport! You are so nice!
Feb 22, 2025 · 吳嘉浤
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