Avis Car Rental

- 1700 Norview Ave, Norfolk, VA 23518

For residents across Virginia, particularly those in the vibrant city of Norfolk and the larger Hampton Roads metropolitan area, reliable transportation is a key component of daily life. Whether your own vehicle is undergoing maintenance, you're planning a family trip, or you simply need a temporary car for a specific occasion, having a trustworthy car rental service nearby is incredibly beneficial. In this guide, we're putting the spotlight on a specific local branch of a globally recognized brand: Avis Car Rental, located at 1700 Norview Ave in Norfolk, VA. This particular location stands out in customer feedback for its exceptional staff and efficient service, offering a potentially seamless rental experience for our local community.

Car rental services play a pivotal role in ensuring mobility and flexibility for our community here in Virginia. Imagine you're welcoming family from out of town, including young children, and suddenly realize you need extra transportation with essential safety features like car seats. Or perhaps your personal vehicle faces an unexpected repair, leaving you in a bind for your daily commute or crucial appointments. For these and many other scenarios, local car rental branches like this Avis location provide a crucial lifeline. While the primary airport rental counters can sometimes be overwhelmed, a conveniently located neighborhood branch often offers a more personalized and less stressful experience, allowing Virginians to quickly and confidently secure the transportation they need.

The Avis Car Rental branch is strategically located at 1700 Norview Ave, Norfolk, VA 23518, USA. This address places it within the Bromley Shopping Center area, a familiar landmark for many Norfolk residents. Its proximity to the North Military Highway (also known as SR 165) intersection makes it easily identifiable and accessible from various parts of Norfolk and neighboring cities. This "neighborhood" location offers a distinct advantage over busier airport branches, often providing a quicker and more direct rental experience.

Accessibility to this branch is a key benefit for local Virginians. Being situated on Norview Avenue, it's well-connected to major roads and local streets, making it convenient to reach whether you're coming from home, a business, or an auto repair shop in the area. The Avis website specifically notes that it offers "an array of vehicle options from our convenient Bromley Shopping Center location" and that its "proximity to I-64 gives you easy access to the rest of the city." Furthermore, this branch offers a "free pick-up service" by calling the rental location directly, adding another layer of convenience for customers who might be without immediate transportation. However, it's important to note that "after-hours returns" are generally "Not available" for this location, meaning vehicles must be returned during specified office hours.

Avis Car Rental, as a globally recognized leader in the industry, provides a comprehensive suite of services at its local branches like the one on Battlefield Blvd N in Chesapeake. These offerings are designed to cater to a wide range of personal and business transportation needs:

• Diverse Vehicle Fleet: Customers can select from a broad fleet of vehicles, including fuel-efficient economy and compact cars, comfortable sedans, spacious SUVs (as confirmed by customer reviews), minivans for larger groups, and sometimes specialty or luxury vehicles. This variety ensures there's a vehicle suitable for almost any trip or purpose.
• Flexible Rental Periods: Avis offers various rental durations, including daily, weekly, and monthly options, providing solutions for both short-term needs and longer-term temporary transportation requirements.
• Avis Preferred Program: For frequent renters, the Avis Preferred program offers expedited service, potentially allowing members to bypass the counter and go directly to their vehicle for a quicker pick-up.
• Child Safety Seats: As highlighted by a customer review, this location is capable of providing crucial add-ons like car seats for children, alleviating significant travel stress for families.
• Optional Add-ons: Beyond car seats, customers can typically rent GPS navigation systems, utilize e-Toll services for electronic toll management, and select various fuel plan options for convenience.
• Protection Options: Avis offers various protection plans, such as the Loss Damage Waiver (LDW), to provide coverage and peace of mind against unforeseen incidents during the rental period.
• One-Way Rentals: For travelers or locals planning a trip that concludes in a different city or state, one-way rental options may be available, offering flexibility.

Customer reviews for the Avis Car Rental at 1700 Norview Ave offer key insights into its standout features and highlights:

• Exceptional Staff Assistance (Raphael!): The most prominent highlight is the exemplary customer service provided by staff, particularly Raphael, who "helped us immediately!" when another airport service couldn't provide car seats. This demonstrates a willingness to go above and beyond to solve customer problems and relieve "travel stress," which is invaluable for families.
• Quick and Efficient Process: One customer explicitly stated it was "Honestly the easiest rental car reservation/ pick up I’ve ever had in my life." This efficiency, getting customers "in and out of the building," is a significant advantage, especially for those with tight schedules or looking to minimize waiting time.
• Ability to Solve Immediate Needs: The capability of this "down the street" location to provide car seats when the main airport rental failed highlights its role as a flexible and responsive solution for unexpected requirements.
• Potential to Become a "New Go-To": A first-time Avis customer's declaration that "They will definitely be my new go to rental car company" speaks volumes about the positive initial impression and the quality of service provided at this specific branch.
• Understanding Staff for System Issues: While a customer experienced system reboots and vehicle unavailability, they noted that "Customer service was fine...it wasn't his fault." This indicates that even when technical issues arise, the staff maintains a professional and empathetic approach.
• Vehicle Availability Challenges (Important Note): It's crucial to acknowledge that, despite the positive service, there can be instances of vehicle type unavailability (e.g., only SUVs available when an economy car was booked) and system issues, leading to cancellations and delays. This is a potential point of frustration that customers should be aware of when booking.

For all your car rental needs or to make a reservation with Avis Car Rental at this Norfolk location, you can use the following contact information:

Address: 1700 Norview Ave, Norfolk, VA 23518, USA

Phone: (757) 857-0106

Mobile Phone: +1 757-857-0106

Operating Hours (as typically advertised for this corporate location):

• Sunday: 9:00 AM - 1:00 PM
• Monday - Friday: 8:00 AM - 6:00 PM
• Saturday: 8:30 AM - 1:00 PM

(Note: Holiday hours may vary, it's always advisable to confirm operating hours directly with the branch for specific dates.)

For locals in Virginia, particularly those residing in Norfolk and the surrounding areas, Avis Car Rental at 1700 Norview Ave offers a highly suitable and often stress-relieving option for their car rental needs. Its convenient neighborhood location provides easier access compared to the often-busier airport terminals, and its explicit "free pick-up service" (by calling directly) is a significant boon for those without immediate transportation.

The most compelling reason this branch is suitable for locals is its outstanding customer service, as evidenced by the immediate and effective assistance provided by staff like Raphael, especially in urgent situations like needing car seats for children. While potential system issues and vehicle type availability challenges exist, the staff's professionalism and efficiency in navigating these hurdles ensure that the overall experience remains positive, making it "the easiest rental car reservation/pick up" for many. Whether you require a temporary vehicle for a short trip, a family car with specific safety add-ons, or a reliable rental during vehicle repairs, this Avis location on Norview Avenue is poised to be a dependable and stress-reducing resource for the Virginia community.

Avis Car Rental

1700 Norview Ave, Norfolk, VA 23518, USA