Avis Car Rental

- 5485 Airport Terminal Rd Suite H, Salisbury, MD 21804

For residents of the Eastern Shore, and especially travelers flying into or out of Salisbury-Wicomico County Airport (SBY), having a reliable car rental option is the first step toward a smooth journey across Maryland. Avis Car Rental, conveniently located right inside the airport terminal, provides a wide selection of vehicles and professional service tailored to meet the needs of business travelers, vacationers heading to Ocean City, and local residents needing temporary transportation.

As an on-site provider, Avis at SBY offers the speed and convenience expected of an airport location. The goal is to quickly transition customers from their flight to the open road, whether they are looking for a small, economical sedan for a quick trip or a spacious van to accommodate a large group. The agency is a reputable national brand that brings a standard of vehicle quality and customer programs, such as military discounts, directly to the Salisbury region.

It is important for users to note that, given its location at a smaller regional airport, all policies—especially those concerning after-hours returns—must be clearly understood prior to rental. Feedback from customers, particularly concerning the airport’s limited nighttime operating hours, highlights the critical need for clear communication on the key drop-off procedure to avoid unexpected charges. While the process aims to be fast and easy, renters should always confirm the exact location of the secure key drop box with the counter staff, as signs may be minimal in this smaller facility. With careful attention to these details, Avis offers a convenient starting point for any trip across the Delmarva Peninsula.

The Avis Car Rental office is situated for maximum convenience within the Salisbury-Wicomico County Airport (SBY) terminal. This location makes it an ideal choice for air travelers arriving in Maryland, providing immediate access to ground transportation right after baggage claim.

The full address is: 5485 Airport Terminal Rd Suite H, Salisbury, MD 21804, USA.

The proximity to the airport’s arrival gates minimizes transit time, allowing customers to move quickly from plane to rental car. The vehicle lot is typically adjacent to the terminal building, making the pickup and drop-off process very straightforward during operational hours.

Key accessibility features at this location include:

• Wheelchair Accessible Entrance: The rental counter is located inside the public terminal building, which features a fully accessible entrance, ensuring a smooth path of travel for all customers.
• Wheelchair Accessible Parking Lot: Dedicated parking is available near the terminal and the rental car return area, providing convenience for renters with mobility needs.
• Onsite Services: Being an airport location, there are on-site staff during scheduled hours to assist with reservations, vehicle selection, and returns, offering personalized support.

Avis Car Rental at Salisbury Airport offers a complete suite of services designed to accommodate nearly every transportation requirement for those traveling through or residing in the Maryland area.

• Comprehensive Car Rental Agency Services: The fleet covers a wide spectrum of vehicle classes, including compact, intermediate, and full-size sedans (such as the Toyota Camry or similar), as well as a variety of SUVs (including the Toyota RAV4, Chevrolet Tahoe, or similar large models) suitable for families and longer journeys.
• Van Rental Agency Services: This location provides specialized options for larger groups, a crucial offering for event travel to the coast or group excursions. Available van types typically include minivans (Chrysler Pacifica or similar) and large passenger vans, such as 12-passenger or 15-passenger models (Ford Transit or similar), perfect for team travel or big family holidays.
• Extended Operating Hours: The counter generally maintains hours that align closely with the airport’s flight schedule, often staying open later than downtown locations. Typical hours are from 9:00 AM to 10:00 PM on weekdays, with slightly different hours on Saturday and Sunday, allowing for convenient vehicle pickup and drop-off for most daytime and evening flights.
• Flexible Payment Options: For ease of transaction, the location accepts various forms of payment. Accepted methods include major Credit Cards, Debit Cards (subject to specific rental and deposit requirements), and modern NFC Mobile Payments.
• After-Hours Vehicle Return: Recognizing that the small regional airport limits access late at night (with the terminal typically locked down from approximately 10:00 PM to 5:00 AM), Avis has a policy for after-hours returns. This involves a secure key drop box at the rental counter. Customers are strongly advised to confirm the exact location of the box and the required procedure with a staff member during pickup to ensure a correct and timely return, thereby avoiding any potential fees.

Avis at SBY provides specific benefits and programs that add significant value for customers in the Maryland market.

• Active Military Discounts: Avis is committed to supporting those who serve, offering discounts to active military members and veterans. Through partnerships, these discounts can be substantial, sometimes reaching up to 35% off the base rate, making it a cost-effective choice for service members and their families traveling in the region.
• Avis Preferred® Program: For frequent renters, the Avis Preferred loyalty program offers a highly efficient rental experience. Members can skip the counter, go straight to their vehicle, and benefit from faster check-out and drop-off processes, ideal for business travelers with tight schedules at the regional airport.
• On-Airport Convenience: The primary highlight is the immediate, on-site location. Customers step off the plane, walk across to the counter near baggage claim, and are moments away from their vehicle, a substantial time-saver compared to off-site rentals that require a shuttle.
• Full-Size Van Availability: The consistent availability of 12- and 15-passenger vans is a key feature, differentiating the agency for groups that require maximum seating capacity for travel to events or coastal destinations like Ocean City.
• Customer Service Variability Caution: It is important for travelers, especially those unfamiliar with the small airport’s operational protocols, to communicate clearly with staff regarding all return procedures. Recent feedback indicates a wide variance in customer experience, from highly friendly and helpful agents to issues surrounding late-night returns, key drop-off confusion, and unexpected charges. Customers should retain all documentation and closely review their final charges.

For making a reservation, confirming vehicle availability, or inquiring about specific rental policies, please use the following contact details for the Avis Car Rental location at Salisbury-Wicomico County Airport.

Address: 5485 Airport Terminal Rd Suite H, Salisbury, MD 21804, USA

Phone: (410) 742-8566

Mobile Phone: +1 410-742-8566

Avis Car Rental at Salisbury-Wicomico County Airport (SBY) is undeniably the most convenient option for air travelers arriving in this part of Maryland, providing immediate, seamless access to a rental vehicle. This is the paramount reason to choose this location. By being situated directly inside the terminal building, it eliminates the need for shuttle buses or taxis, saving valuable time and reducing travel stress—a particularly welcome benefit for families and those on business schedules.

Beyond convenience, the diverse inventory, including large passenger and cargo van rentals, makes it a highly functional choice for group travel or moving equipment around the Eastern Shore. The significant active military discounts offered by Avis also provide excellent value for service members. However, based on the specific nature of a smaller airport, customers must prioritize proactive communication. Before driving away, travelers should explicitly ask the counter agent: 1) to confirm the exact location of the secure key drop box for after-hours returns; 2) to clarify the fee schedule for any potential cleaning or late returns; and 3) to ensure their final contract accurately reflects the agreed-upon terms, especially if travel plans change. By taking these simple, proactive steps, travelers can fully capitalize on the location's convenience and fleet quality, ensuring a smooth and positive car rental experience for their time in Maryland.

Avis Car Rental

5485 Airport Terminal Rd Suite H, Salisbury, MD 21804, USA