Avis Car Rental in Ronkonkoma: Your Gateway to New York Exploration

Avis Car Rental Photos

Avis Car Rental Introduce

For residents and visitors alike in the sprawling New York metropolitan area, having access to reliable and convenient transportation beyond the well-known public transit systems is often a necessity. Whether you’re planning a weekend escape to the Hamptons, a business trip across Long Island, or simply need a temporary vehicle while yours is in the shop, car rental services play a crucial role. This article focuses on Avis Car Rental in Ronkonkoma, a readily accessible option for many New Yorkers, particularly those in Long Island. We'll explore what Avis offers, how to access their services, and what to expect as a local user, aiming to provide a clear and factual overview.

Avis Car Rental is a globally recognized name, and their presence in Ronkonkoma caters to a diverse range of needs, from individual travelers to families and business professionals. Their established network and varied fleet typically aim to provide a solution for most car rental requirements. However, like any large service provider, customer experiences can vary, and it's essential for local users to understand the practicalities of utilizing their services at this specific location. This overview will detail the accessibility of the Ronkonkoma branch, the types of vehicles and services generally available, and key features that might influence your decision, all from the perspective of a New York local.

Location and Accessibility

The Avis Car Rental branch in Ronkonkoma is strategically located at 150 Arrival Ave, Ronkonkoma, NY 11779, USA. This address places it directly at the Long Island MacArthur Airport (ISP), making it an exceptionally convenient option for those flying into or out of this regional airport. For New Yorkers, especially those residing in Suffolk County and parts of Nassau County, this airport location offers distinct advantages.

Being situated within the airport terminal or a short walk from it means travelers can often transition directly from their flight to their rental car, minimizing travel time and logistical complexities. For those not arriving by air, the Ronkonkoma location is accessible via major roadways on Long Island. The Long Island Expressway (I-495) and the Southern State Parkway are key arteries that connect various parts of Long Island to the Ronkonkoma area. Public transportation to this specific Avis location might involve a combination of Long Island Rail Road (LIRR) to the Ronkonkoma station, followed by a short taxi or ride-share service to the airport terminal, or local bus routes depending on your starting point. However, for most car rental users, arriving by car or a pre-arranged pick-up service to the airport location is often the most direct method. The hours of operation for this specific branch are generally Monday-Friday: 7:00 AM - 11:00 PM, Saturday-Sunday: 8:00 AM - 11:00 PM, which provides ample flexibility for pickups and returns.

Services Offered

Avis Car Rental at Ronkonkoma typically offers a wide array of services designed to accommodate various car rental needs for New York locals.

Diverse Vehicle Fleet: Customers can generally choose from a range of vehicle classes including economy, compact, intermediate, standard, full-size sedans, SUVs (intermediate, standard, premium), minivans, and sometimes luxury cars and convertibles, depending on availability. This variety aims to cater to different group sizes, budgets, and travel purposes.
Short-Term and Long-Term Rentals: Avis provides flexible rental periods, from daily and weekend rentals to weekly and even monthly options, accommodating both brief trips and extended needs.
One-Way Rentals: For those planning to pick up a car in Ronkonkoma and drop it off at another Avis location, one-way rental options are often available, providing convenience for varied travel itineraries within or outside New York.
Additional Equipment: Customers can typically add extras such as GPS navigation systems, child safety seats, and roadside assistance coverage to their rental agreements.
Avis Preferred Program: This loyalty program is designed to offer benefits like expedited service, bypassing the counter, and earning points for rentals, which can be particularly appealing for frequent renters in the New York area.
Corporate and Business Rentals: Avis often provides tailored solutions for businesses, including corporate rates and dedicated account management.

Features / Highlights

While Avis is a well-known brand, specific features and customer experiences at the Ronkonkoma location can vary.

Airport Convenience: Being located directly at Long Island MacArthur Airport (ISP) is a major highlight, offering a seamless transition for air travelers. The counter is usually within the terminal, with rental cars parked nearby for quick access.
Brand Recognition and Network: As a major national and international car rental company, Avis offers a broad network of locations, which can be advantageous for one-way rentals or if you need support while traveling.
Variety of Vehicle Classes: The ability to select from numerous vehicle types, from fuel-efficient economy cars for city trips to spacious SUVs for family outings on Long Island, provides flexibility for diverse local needs.
Avis Preferred Benefits (potentially): For those enrolled in the Avis Preferred program, benefits such as skipping lines and faster pick-up/drop-off processes are intended to enhance efficiency, though actual experience can vary.

However, based on recent customer feedback, potential challenges at this specific location may include:

Wait Times: Customers have reported significant wait times for car pickups, even with reservations, citing issues with staffing or car availability/cleaning.
Customer Service Consistency: There have been instances where customer service did not meet expectations, with reports of agents being overwhelmed or unhelpful, and difficulties in resolving issues.
Vehicle Availability and Quality: While a variety of cars are advertised, there have been instances of pre-booked car types not being available, leading to unsolicited vehicle changes or concerns about cleanliness.
Post-Rental Billing Issues: Some customers have reported discrepancies in billing, particularly regarding unexpected charges or issues related to vehicle changes at pickup.

Contact Information

To contact Avis Car Rental at the Ronkonkoma location for reservations or inquiries, you can use the following details:

Address: 150 Arrival Ave, Ronkonkoma, NY 11779, USA

Phone: (631) 588-6633

Mobile Phone: +1 631-588-6633

Conclusion: Why this place is suitable for locals

For New Yorkers, particularly those on Long Island, Avis Car Rental at Long Island MacArthur Airport (ISP) in Ronkonkoma presents a highly accessible and potentially convenient option for their vehicle rental needs. Its location directly at a regional airport is a significant advantage, streamlining the process for those traveling by air. The broad range of vehicle types, from compact cars ideal for navigating local Long Island roads to SUVs suitable for family excursions, aims to cater to diverse requirements. Whether you're planning a trip to the beaches, exploring the vineyards of the North Fork, or heading to an event in another part of the state, having a rental car offers unparalleled flexibility and independence compared to relying solely on public transportation.

The established presence of a major brand like Avis also implies a certain level of infrastructure and support, including loyalty programs like Avis Preferred that aim to expedite the rental process for frequent users. For many locals, the ability to pick up and drop off a car efficiently at a nearby airport can save considerable time and effort. While recent customer experiences suggest that potential renters should prepare for possible wait times and ensure all details of their reservation and vehicle condition are confirmed at pickup, the core convenience and variety of vehicles offered by Avis in Ronkonkoma remain compelling reasons for its suitability for local New Yorkers seeking reliable transportation solutions. It’s always advisable to book in advance, confirm your vehicle type, and clarify all charges to ensure a smooth rental experience that allows you to fully enjoy your travels across New York and beyond.

Avis Car Rental Details

Service options
Onsite services

Highlights
Active military discounts

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

Avis Car Rental Location

Avis Car Rental

New York Suffolk County Ronkonkoma Arrival Avenue

150 Arrival Ave, Ronkonkoma, NY 11779, USA

Avis Car Rental Reviews

An average rating of ★3.4 from 314 user reviews.

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★ 5★ 4★ 3★ 2★ 1

We arrived for a 1:30pm pickup at 1:10pm on Friday. There was no Avis Preferred line, just a single line for a single staff member. When I finally got to the front of the line, I was told that it would be a 35 minute wait. There was no option to provide my information in advance to speed up pickup - just jotted down my name. I asked if there was another size option to speed things up. The staff said they would call me when it was ready. I asked if they had no cars and she responded they have cars, they are being cleaned. A man who just received his car stormed back in to complain his car was filthy and smelled of weed, suggesting the cars were not being cleaned.We decided to wait with the growing crowd. When we asked for an update 40 minutes later, we were told there were a few people ahead of us. When asked for a specific number, it was 8. People without a reservation were arriving and being offered a car, but there would be a half hour wait.Meanwhile, Enterprise had four smiling people at the desk, happily offering their arrivals different car options for immediate pickup, because they ceased making reservations once they sold out and were able to serve their clients.They called two names and an elderly gentleman made his way up to the desk, moving slowly. Since he didn't respond immediately, they marked him as skipped and left him waiting at the counter, ignoring him entirely. When he protested, they claimed he was a no show, but eventually offered the next slot.We finally got our car an hour and a half later. I was rushed to sign the paperwork, which I did not appreciate. The vehicle was clean, but I received an SUV instead of an intermediate sedan. It was tidy.On return 3 days later, there was no signage to explain what to do with the car (whereas Enterprise has a car drop off area with signs). I parked in an Avis spot, which seemed to be the right call, but all employees in the lot worked for Enterprise or National. I was billed beyond my pre-paid amount for coverage, likely due to the change in vehicle size that I never agreed to (but I did not want to wait longer for the sedan).
Jul 14, 2025 · Brianna Widmer
Would give a zero, but it's not an option, because that's what we got. Went to pick up our 3 pm reservation, but instead they put our name on a list on a piece of paper. We were number 18. During a 20 minute wait they called one name. Agent said they were cleaning cars. Another one said they were trying to find them. Ridiculous. We called an Uber and left.
Jul 20, 2025 · James E
This place sucks…..they are quick to take your money and then can’t provide you with a vehicle. OVER 20 people waiting, some more than 2 hours, and no cars or agents who went MIA. Nice going Avis, wish I could give a minus 20. You need to reimburse all those people some money.
May 30, 2025 · Kathryn Keegan
Absolutely ridiculous. Agents left before 11 when it says they close so I had to get an Uber. When I came back to get my reservation today the next day. Their system won't read my credit card and they denied my rental. Will never use avis again and I recommend no one ever use this company. The agent today was cold and uncaring. Worst customer service I've seen in a while.Update: After dealing with the first agent and being beyond frustrated i saw a second person arrive at the counter. I inquired if this was the manager and was told it was. After speaking with Matt who seemed genuinely sorry for my situation. I was told he was going to look into the agents leaving early the night before. He also was able to get me a car and not leave me stranded in New York when I only have one day to get everything I need to get done accomplished. Matt if you are trading this you really helped me out and I appreciate that. Thank you
Feb 28, 2025 · Michael McCann
I am an Avis preferred and made a reservation using the app and linking it to my airline reservation, that I would pick up the car Sunday at 7pm. I arrived at 7:15pm and there's no one at the desk other than a sign that says, "be back at 8pm". I am tired from traveling all day and I am not waiting around for someone to come back. Are you serious Avis? You don't staff your counter for the entire time the airport is open? I called Avis and they were sorry but of course no help. So I cancelled, immediately booked a car at National and was out the door in 5 minutes. Yes, they were staffed at their desk. I fly into this airport a few times per year and I will avoid Avis at all costs. Just totally unacceptable.
Apr 13, 2025 · Mark Young