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Avis Car Rental Introduce
For residents and visitors navigating the diverse landscapes of Maryland, having a reliable mode of transportation is often essential. Whether you’re heading to the Inner Harbor in Baltimore, exploring the historic charm of Annapolis, or simply need a temporary vehicle for daily errands, a convenient car rental can make all the difference. Avis Car Rental, a globally recognized name in vehicle hire, maintains a local presence in Catonsville, Maryland, offering a range of options to suit various travel needs. This article will guide you through what you can expect from this particular Avis location, aiming to provide a clear and factual overview for those in the Maryland region.
Avis Car Rental strives to provide accessible and varied car rental solutions, catering to both individuals and businesses. Understanding their offerings and location can help you determine if this Catonsville branch is the right fit for your transportation requirements in Maryland.
Location and Accessibility
The Avis Car Rental branch in Catonsville is conveniently located at 6610 Baltimore National Pike, Catonsville, MD 21228, USA, adjacent to Ashley Furniture. This strategic placement along a major thoroughfare like Baltimore National Pike (US Route 40) makes it highly accessible for individuals residing in Catonsville, Ellicott City, Baltimore, and other surrounding communities in Baltimore County and Howard County. The pike provides direct routes and easy connections to other significant roads, facilitating a smooth pick-up and drop-off experience. Its location outside of downtown Baltimore's denser traffic can be a considerable advantage for those looking to avoid city congestion, while still being within a reasonable driving distance of various residential and commercial areas.
For those relying on public transport or ride-sharing services to reach the branch, the adjacency to a well-known landmark like Ashley Furniture aids in easy navigation. The local setting allows for a more community-focused service experience compared to larger airport rental counters, potentially offering quicker processing times and a less overwhelming environment.
Services Offered
Avis Car Rental typically offers a wide array of services designed to accommodate various rental durations and vehicle preferences. While specific inventory can fluctuate, the Catonsville location is expected to provide standard Avis offerings.
Short-Term Rentals: Ideal for day trips, weekend excursions, or when your personal vehicle is temporarily unavailable.
Long-Term and Monthly Rentals: For extended stays, prolonged business projects, or when you need a vehicle for several weeks or months without the commitment of ownership.
One-Way Rentals: Options for picking up a car in Catonsville and dropping it off at another Avis location, useful for interstate travel or moving.
Diverse Vehicle Fleet: Avis generally offers a comprehensive selection of vehicles, which may include:
Economy and Compact Cars: For fuel efficiency and easy maneuverability in urban areas.
Mid-size and Full-size Sedans: Providing more comfort and space for families or business travelers.
SUVs: Ranging from standard to premium, suitable for larger groups, more luggage, or adverse weather conditions.
Minivans and Passenger Vans: Excellent for group travel, family vacations, or transporting larger teams.
Luxury and Specialty Vehicles: For those seeking a more upscale driving experience, though availability may vary.
GPS and Child Safety Seats: Available as add-ons to enhance your travel convenience and safety.
Avis Preferred Program: A loyalty program offering benefits like faster pick-up, discounted rates, and upgrades for frequent renters.
Insurance and Protection Options: Various coverage plans are available to protect you during your rental period.
Features / Highlights
As a part of the Avis brand, the Catonsville location benefits from the company's broader operational standards and customer programs.
Brand Recognition and Reliability: Avis is a well-established and recognized brand in the car rental industry, often implying a standard level of service and vehicle maintenance.
Online Booking and App: Customers can easily book and manage reservations through the Avis website or mobile app, providing a seamless digital experience.
Customer Service Availability: While specific local reviews indicate potential challenges with phone response times and vehicle condition, Avis, as a corporate entity, typically offers various channels for customer support.
Convenient Operating Hours: The Catonsville location generally offers accessible operating hours throughout the week, including weekends, to accommodate diverse schedules. (For instance, Sunday 9:00 AM - 2:00 PM; Monday - Friday 8:00 AM - 5:00 PM; Saturday 8:00 AM - 3:00 PM, though these should be confirmed directly with the branch).
Location Accessibility: Its placement on Baltimore National Pike makes it a convenient option for those living or working in the immediate Catonsville area and western Baltimore County, reducing travel time to pick up a rental car.
Contact Information
For direct inquiries, reservations, or to confirm vehicle availability at the Catonsville branch, you can contact Avis Car Rental using the following details:
Address: 6610 Baltimore National Pike, adjacent to Ashley Furniture, Catonsville, MD 21228, USA
Phone: (410) 744-7125
Mobile Phone: +1 410-744-7125
It is always advisable to call ahead, especially if you have specific requirements or are concerned about current vehicle availability or conditions, given that some customer feedback points to potential issues with vehicle quality and communication.
Conclusion: Why this place is suitable for locals
For locals in Maryland, particularly those in Catonsville, Baltimore, and the surrounding western Baltimore County suburbs, the Avis Car Rental location on Baltimore National Pike offers a convenient and accessible option for their car rental needs. Its strategic placement means you don't have to venture far, potentially saving time compared to traveling to airport rental facilities. The availability of a diverse fleet, from economical sedans to spacious SUVs and vans, means that individuals and families can likely find a vehicle to suit their specific travel plans, whether it's a short trip, a family outing, or a business requirement.
While some past customer experiences might suggest areas for improvement, particularly regarding vehicle maintenance and communication, the advantage of a locally situated, internationally recognized brand often lies in its established infrastructure and variety of services. For many Maryland residents, having a globally recognized rental provider close to home simplifies the rental process and offers a familiar, structured approach to temporary vehicle access. It's a convenient choice for those seeking the flexibility of a rental car without the complexities of urban or airport locations. As with any service, checking current conditions and reserving in advance can help ensure a smoother experience, making Avis Car Rental in Catonsville a viable option for your local Maryland transportation solutions.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Location
Avis Car Rental
adjacent to Ashley Furniture, 6610 Baltimore National Pike, Catonsville, MD 21228, USA
Avis Car Rental Reviews
pricephonedrivewelldeskpaycourtesytowmatsBWI
★ 5★ 4★ 3★ 2★ 1*RENTAL CAR FOR UBER*Update:I spent half of my day to VA to get the car inspected and I haven't had received the reimbursement for the inspection fee and one day free rental as promised. In addition to that the registration of this vehicle is expiring and I believe they knew about it when I was there but they haven't done anything about it. I called numerous times but they didn't answer the phone. They actually didn't answer the phone as I witnesses when I was there. I am returning the car tomorrow and they better not charging me with the new weekly rental.I am currently renting the vehicle from this location to drive for Uber. I got Hyundai Kona 2023 that was filthy, missing valve caps on all 4 wheels and missing floor mat on the rear side. The tires were worn out as they skidded on the wet road conditions.Now, I am on the third week, and Uber sent me the notice that the car needs new inspection. Having all those issues, I went back to this Avis to report them.Guess what, the Avis employee told me to bring the car to Mr. Tire to take care of it and for the inspection, since the car has VA licence plate, he told me to drive down 1,5 hours to VA and get inspected and they will reimburse the costI was shocked. The Avis people there doesn't care about the vehicles used for Uber. I pay almost $400/week for this and they want me to do all these that they were supposed to take care of.The worst thing of all, one day after I confronted them about this issues, I stopped receiving Uber X trip requests. All I have gotten were delivery orders. I have been back and forth with Uber customer support and they claimed that my account is cleared to receive trip requests. Now, I am assuming that Avis must have done something with my account that preventing me to receive trip requests.I am going to VA after posting this and getting the car inspected. Then I will go back to this Avis and expect them to resolve the issues since I am going to spend most of my day to do their job.If you're Uber driver looking for a car, I highly don't recommend this location unless you are willing to do their job to get the car taken care of and still pay the rental fees.I will update the star and my review after having Avis resolved or refused to resolve this issue.
Jun 30, 2025 · Audrey HukaMiultiple Malfunctioning Rentals , 3 In a Row from June 3 - 24 this year . When renting evry time we had to go through multiple cars because many were simply dead . I try not to give businesses a hard time because theres few that dont have high demand after covid . But under the circumstances of employment , i was more than implored to accept the offer they could provide . Because all in all they did not say they couldnt rent out vehicles because of maintainence . One (EV) died 14mi early , and the other two had a loose wheel and apparent work being done to it 😣
Jul 08, 2025 · 5e6fh49fk0dmeSubject: Repeated Misinformation & Poor ServiceI booked a gas-hybrid Uber rental via the Uber/Avis site and confirmed with the call center. At the 6610 Baltimore National Pike location, despite the car being on-site, staff refused and offered only an electric vehicle.This has happened multiple times over two months. Website, call center, and location give conflicting info. Staff are unhelpful. Another customer from Virginia had the same issue. This shows an ongoing pattern of poor service. Uber renter please don't waste your time.
Jul 05, 2025 · Mark HuWorst experience I’ve ever had with any business. I’ve been trying to get a refund for $3000 for over a month now, my count was accidentally charged according to a supervisor on their customer service team, every single agent is rude by the way. On November 21st 2024, I reserved a car for rental through their u er partnership, the car I had reserved was a Mustang Mach E which was priced at a premium for being electric and semi luxurious. When I got there, the man gave me a Chevy Malibu with lots of dents and scratches which were documented, but it was also stained on the inside and smelled like cigarette smoke. I was desperate at the time so I decided to accept the rental agreement for the price of the advertised mustang mach E. The Chevy Malibu to my surprise broke down the very next day. I called the company to get it towed and I returned the car key. I also called the man to confirm the agreement was canceled and I wouldn’t be charged if which the man reassured me I wouldn’t be charged and have nothing else to worry about since he didn’t have any other car in his lot to replace the rental with. I just had the feeling not to trust his words because he’s shown some shady behavior already. This was supposed to be a week to week rental and since I didn’t get charged anything for the first few weeks, my mind was at rest. Fast forward February 19 2025, I get charged $3080. When they completed their investigation, they found out they had made a mistake in charging me starting from the date I returned the vehicle. I was told the refund was approved by the supervisor I spoke with, that it would take 3-5 business days after I had already waited 3-5 business days for them to investigate and get back to me in writing which they never did, and I had to contact them. After waiting an additional 5 business days, I gave them a call to see why I hadn’t gotten the refund, they told me because the amount was greater than $1000 it has to go through approval from another department and it has been pending and should take another 3-5 business days. It’s been 3 days and they’ve been giving me the run around telling me a supervisor will call me back but never do. I wrote this lengthy review because I’m copy and pasting most of it as I get in touch with a lawyer.
Mar 21, 2025 · Kayode AdeniyiThe staff at Avis was very professional and courteous. I was given a free upgrade to a very nice SUV . The prices are very reasonable the staff goes above and beyond to make your rental experience great. I highly recommend and will be coming back in the future for my rentals
Apr 28, 2025 · Danielle Nelson
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