Avis Car Rental Photos








Avis Car Rental Introduce
Hello, fellow Pennsylvanians! When the need for a rental car arises, whether for a quick business trip into Center City, a family vacation to the beautiful Pennsylvania Dutch Country, or simply while your personal vehicle is undergoing maintenance, choosing the right car rental agency is crucial. A smooth and reliable experience can make all the difference to your travel plans. This article aims to provide a comprehensive overview of the Avis Car Rental location at 1 Belmont Ave in Bala Cynwyd, PA, offering insights into its services, accessibility, and important considerations for local users.
Avis Car Rental is a globally recognized brand, known for its extensive network and wide range of vehicles. For residents of Bala Cynwyd and the broader Philadelphia metropolitan area, this specific branch provides a local access point to Avis's services. While renowned for its convenience and fleet, it's always helpful to be fully informed about a location's specific operational details and customer experiences to ensure your rental journey is as seamless as possible. Our goal is to equip you with the knowledge to make an informed decision when considering Avis for your next car rental need in Pennsylvania.
The Avis Car Rental branch is conveniently situated at 1 Belmont Ave, Bala Cynwyd, PA 19004, USA. This address places it in a highly accessible area, particularly for those in Bala Cynwyd, Merion Station, Wynnewood, and other nearby Main Line communities. Belmont Avenue itself is a significant road that intersects with City Avenue (US Route 1), a major artery connecting Philadelphia to its western suburbs.
Its location within the GSB Building at the intersection of City Avenue and Belmont Avenue makes it easy to find. For those traveling by car, the branch is readily accessible from major highways like the Schuylkill Expressway (I-76), making it a practical choice for renters coming from various parts of Philadelphia or the surrounding counties. Public transportation also serves this area well. Several SEPTA bus routes (including Routes 44 and 65) have stops along City Avenue and Belmont Avenue, providing direct connections. Additionally, SEPTA Regional Rail's Cynwyd Line and Paoli/Thorndale Line have stations (Cynwyd and Bala respectively) within a reasonable distance, offering further transit options for those without a vehicle. While Avis typically offers a pick-up service from nearby locations for customers, it's always advisable to confirm this service's availability and parameters directly with the branch to ensure a smooth arrival.
Avis Car Rental, including its Bala Cynwyd location, generally offers a broad spectrum of services designed to cater to various customer needs, from short-term rentals to more extended agreements. Typical offerings include:
- Diverse Vehicle Fleet: A wide array of vehicles, including economical compact cars ideal for city driving, mid-size and full-size sedans for comfortable commutes or family trips, and premium or luxury vehicles for special occasions.
- SUVs and Minivans: For those requiring more passenger or cargo space, Avis typically provides a selection of SUVs (from compact to large) and minivans, suitable for family vacations, group travel, or hauling.
- Trucks and Vans: For light commercial use or moving personal items, options such as pickup trucks, cargo vans, and passenger vans may also be available, depending on the branch's specific inventory.
- Flexible Rental Durations: Daily, weekly, and monthly rental options are standard, providing adaptability for short-term needs or extended periods.
- One-Way Rentals: The convenience of picking up a vehicle at this Bala Cynwyd location and returning it to a different Avis branch, which is particularly useful for inter-city travel or relocations within or outside Pennsylvania.
- Protection Options: Various protection plans and insurance coverage options are available for purchase, such as Loss Damage Waiver (LDW) and Supplemental Liability Insurance (SLI), offering peace of mind during your rental.
- GPS Navigation: Available as an add-on to help you confidently navigate unfamiliar routes throughout Pennsylvania.
- Child Safety Seats: For families traveling with young children, child safety seats (infant, toddler, and booster) are typically available for rent, ensuring compliance with safety regulations.
- 24/7 Roadside Assistance: Avis rentals generally include 24-hour roadside assistance, providing support in case of emergencies like breakdowns or flat tires.
- Avis Preferred Program: A loyalty program for frequent renters that offers expedited service, earning points for free rentals, and potential vehicle upgrades.
When considering Avis Car Rental in Bala Cynwyd, several features and points of consideration are worth highlighting for local users:
- Brand Recognition and Reliability: As a major international car rental company, Avis generally provides a consistent standard of vehicle quality and service across its locations.
- Strategic Location: Situated on Belmont Avenue, near the bustling City Avenue corridor, it offers convenient access for residents of the Main Line and parts of West Philadelphia.
- Diverse Fleet: The ability to choose from a wide range of vehicle types allows renters to select the car that best fits their specific travel plans and needs, whether for economy, space, or luxury.
- Standardized Service Protocols: While individual staff experiences can vary (as seen in customer reviews), Avis typically adheres to established procedures for rentals, returns, and customer support.
- Online Booking and Management: Avis's robust online platform allows for easy reservation, modification, and management of rentals, streamlining the planning process.
It's important to note the mixed feedback from customer reviews. While one review highly praises the "bomb 10 out of 10" customer service from a specific employee, indicating excellent individual service is possible, another describes a "horrible experience" involving issues with extending a rental, communication regarding after-hours returns, and unexpected charges. This highlights the importance of:
- Clear Communication: Always confirm rental terms, extension policies, and especially after-hours return procedures directly with the counter staff.
- Document Everything: Keep records of all conversations, confirmations (especially for extensions), and photos of the vehicle upon return (including fuel level and key drop-off location) to mitigate potential disputes.
- Understanding Operating Hours: The Bala Cynwyd location's hours are generally Monday-Friday 8:00 AM - 5:00 PM and Saturday-Sunday 8:00 AM - 12:00 PM. After-hours returns are explicitly stated as "Not available" on Avis's site for this location, meaning rental vehicles "must be returned during office hours" to avoid potential issues like those described in the negative review (e.g., being charged for a missing key or ongoing rental until the next business day).
To make a reservation, inquire about vehicle availability, or confirm specific policies at the Avis Car Rental in Bala Cynwyd, you can use the following contact information:
Address: 1 Belmont Ave, Bala Cynwyd, PA 19004, USA
Phone: (610) 667-2191
Mobile Phone: +1 610-667-2191
We strongly recommend calling the branch directly, especially if you have complex rental needs, specific questions about vehicle types, or require clarification on after-hours return policies to ensure a smooth transaction.
For residents of Bala Cynwyd and surrounding areas in Pennsylvania, Avis Car Rental at 1 Belmont Ave offers a highly convenient and generally reliable option for their transportation needs. Its strategic location at a key intersection like City Avenue and Belmont Avenue provides easy access whether you're driving from within the Main Line or utilizing SEPTA's extensive bus and regional rail network. This accessibility is a major plus for locals who need a quick and efficient way to pick up their rental car.
As a large, established brand, Avis typically offers a wide selection of well-maintained vehicles, ensuring that you can find the perfect car to suit your journey, from a compact for navigating city streets to an SUV for a family trip to Pennsylvania's scenic countryside or a cargo van for moving day. While customer experiences can vary, the potential for excellent service, as highlighted by positive reviews, suggests that attentive and helpful staff are indeed present at this location. However, for a truly suitable and stress-free experience, local users are encouraged to be proactive: confirm all rental terms, especially regarding extensions and returns, and always adhere to stated operating hours for vehicle drop-off. By doing so, this Avis branch can serve as a valuable resource for locals seeking flexible and comprehensive car rental solutions right in their backyard, enabling them to explore all that Pennsylvania has to offer with confidence and convenience.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Avis Car Rental Location
Avis Car Rental
1 Belmont Ave, Bala Cynwyd, PA 19004, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1Horrible experience. I booked a 12-day rental through my Costco membership. 3 days before I was to return the car, I called customer service to extend the rental. The woman I spoke to gave me the new rate and said that I would receive an email confirmation. 6 days later, I received a text stating that the rental was 3 days overdue. I called to see what happened to the extension. They told me it was not extended, the weekend team could not make that change (the woman I talked to did not tell me that) and I had to do it in person. If I didn't, the car would be reported stolen. I left work early, went there in person, and completed that extension. The night before the rental agreement ended, I filled up the tank and returned the rental car at 8:30 pm. Avis was closed. I went inside the Belmont Apartment to ask where to drop off the keys. I was told by the man at the front desk to put the keys in the mailbox out in the parking lot. I did. The next morning I received a call from Avis asking where the keys were. I told him I put them in the box. He said, that was not their box and he would see if he could get the keys. A few days later my credit card was charged $450 for a missing key fee and gas. I was never told that I had to return the car during business hours or that I would be charged a missing key fee. If they didn't have the key, why would they charge me for gas? Avis's customer service is terrible. I would never recommend them!!
Jun 12, 2025 · Milisa WalkerCustomer service is a bomb 10 out of 10 at this location. I will always come back to rent a car from here as long as the young man behind the desk is working here he takes his time out answer any questions that you have we need more customer service like him Thank you so much for your service
Feb 20, 2025 · Takisha BrownI'm always there. Last visit they didn't have the vehicle that I wanted, but the customer service is great
Jul 01, 2025 · Safiyah WhiteMostly all cars have some type of problem in which you have to get it towed. Stay away from this location
Feb 07, 2024 · shante jacksonThis was my first time Renting with Avis, and let me say I was super surprised. The rental process was easy, the hold on my credit card was less than other companies, and the staff at both the locations I used weren't just helpful they were friendly. No one seemed like they hated their job or didn't want to be there. Outstanding customer services. They took the extra time to help a newbie like myself. Even the gentleman that walked me to my car and did the 360 walk through with me, was super friendly helpful and knowledgeable. I have rented cars and had memberships at a number of other rental companies and this was by far the best experience I have had. Avis has changed my perception about rental car companies. I have found the only place I will ever rent from again.
Jan 08, 2024 · Marcus Greene
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