Avis Car Rental Photos



Avis Car Rental Introduce
For residents and visitors navigating the vibrant landscapes and bustling communities of Massachusetts, having access to reliable and convenient transportation is often a key factor in making any journey successful. Whether your personal vehicle is temporarily out of commission, you're planning a scenic New England road trip, or you require a flexible solution for business travel within the Greater Boston area, a dependable car rental service is essential. Avis Car Rental, located in Woburn, MA, aims to provide precisely that – a trusted and accessible option for all your car rental needs right here in the heart of Middlesex County.
Avis is a globally recognized leader in the car rental industry, known for its extensive fleet and commitment to customer service. At our Woburn branch, we strive to uphold this reputation by offering a streamlined and efficient rental experience tailored for our local community. We understand that convenience, vehicle choice, and excellent support are paramount, and our team is dedicated to helping you find the perfect vehicle for your specific requirements, ensuring a smooth and enjoyable experience from pick-up to return.
Avis Car Rental in Woburn is conveniently situated at 45 Commerce Way, Woburn, MA 01801, USA. This strategic location offers exceptional accessibility for individuals and families residing in Woburn and the numerous surrounding towns within Middlesex County and beyond. Commerce Way is part of a well-developed commercial area, making our branch easy to find and reach from major local roads and highways. Its proximity to routes like I-93, I-95 (Route 128), and Route 3 facilitates straightforward access from various points across Massachusetts.
The accessibility of our Woburn branch is a significant advantage for local users. As highlighted by numerous customer reviews, this location is "so much more convenient than the airport here," saving you the time, hassle, and potentially higher costs associated with renting from Logan International Airport. Whether you're coming from Medford, Burlington, Stoneham, Reading, or even further afield, reaching our Woburn office is a straightforward process. Once you pick up your vehicle, you'll find seamless connections to major arteries that can take you directly into Boston for city excursions, out to the North or South Shores, or further west to the scenic parts of the state. Avis Woburn also offers a free pick-up service, by calling the location directly, which further enhances convenience for customers in the immediate area.
Extensive Vehicle Fleet: Avis Car Rental in Woburn offers a diverse selection of vehicles to cater to a wide array of travel needs and preferences. Our fleet typically includes fuel-efficient economy and compact cars (e.g., Kia Rio, Kia Soul) perfect for city commutes or solo travelers, comfortable intermediate, standard, and full-size sedans (e.g., Toyota Corolla, VW Jetta, Toyota Camry) ideal for families or business trips, and versatile SUVs of various sizes (e.g., Toyota RAV4, Chevrolet Suburban) for more space, comfort, or adventurous outings. For larger groups or specific cargo needs, minivans and sometimes vans or trucks may also be available.
Flexible Rental Periods: We provide highly flexible rental durations designed to accommodate your specific schedule. Whether you need a vehicle for a single day, a weekend getaway, a full week, or even require extended long-term or monthly car rental options, Avis offers competitive rates and terms. This flexibility is perfect for temporary vehicle replacements, extended vacations, or corporate assignments.
Transparent Pricing and Deals: Avis is committed to offering competitive rates and frequent special offers to ensure value for our customers. We strive for transparent pricing, aiming to provide clear quotes with no hidden fees. Customers can often benefit from "Pay Now" rates for discounts, as well as various partner offers and loyalty program benefits.
Optional Protection and Accessories: To enhance your peace of mind and customize your rental, Avis provides a range of optional protection plans such as Loss Damage Waiver (LDW) and Personal Accident Insurance (PAI). Additionally, useful accessories like GPS navigation systems (Avis NeverLost®), child safety seats, and fuel service options are available to ensure a comfortable and convenient journey.
One-Way Rentals: For travelers with flexible itineraries, Avis typically offers one-way rental options, allowing you to pick up your vehicle in Woburn and drop it off at another Avis location in Massachusetts or beyond, subject to availability and any applicable fees. This service is ideal for cross-state travel or airport returns.
Exceptional Local Customer Service: Customer reviews consistently highlight the "extremely nice people" and "great customer service" at the Woburn location. The staff's ability to "explain everything extremely thorough" and make complex transitions "very simple" underscores their dedication to a positive customer experience, differentiating this branch.
Convenient Location and Accessibility: The Woburn branch's placement on Commerce Way is a major highlight, praised by customers as "one of the most convenient locations I've ever experienced" and "so much more convenient than the airport." This ease of access significantly benefits local residents needing quick and hassle-free rentals.
Efficient and Quick Process: Reviews emphasize the staff's efficiency, noting that they "made the process incredibly quick and hassle-free" and got customers "into a new vehicle in no time." This focus on speed and smooth transitions is a key advantage for busy individuals.
Avis Preferred Program: For frequent renters, the Avis Preferred loyalty program offers expedited service, allowing members to bypass the counter, go straight to their car, and receive e-receipts. Members can also earn rewards and potentially receive upgrades, enhancing the rental experience.
Diverse and Well-Maintained Fleet: While specific models can vary, Avis maintains a large fleet that undergoes regular checks. The ability to swap out cars quickly and efficiently, as mentioned in reviews, indicates a commitment to ensuring vehicles are in good working order and that alternatives are readily available when needed.
For reservations, inquiries, or any assistance regarding your car rental needs with Avis Car Rental in Woburn, please use the following contact details:
Address: 45 Commerce Way, Woburn, MA 01801, USA
Phone: (781) 933-4951
Mobile Phone: +1 781-933-4951
Operating Hours (subject to change; it is always best to confirm directly with the branch):
- Monday - Friday: 8:00 AM - 6:00 PM
- Saturday: 8:00 AM - 1:00 PM
- Sunday: 8:00 AM - 1:00 PM
Please remember that while the general customer service for Avis can be reached via a national number, for specific needs related to the Woburn location (like free pick-up service), it's always best to call the local branch directly.
For residents of Massachusetts, particularly those in Woburn and the surrounding communities, Avis Car Rental at 45 Commerce Way presents a highly suitable and advantageous option for their car rental needs. The most compelling reason is its unparalleled convenience and accessibility. As numerous local customers attest, this Woburn branch is significantly more user-friendly than airport locations, saving precious time and avoiding the complexities often associated with larger rental hubs. Its strategic position makes it easy to reach from anywhere in the Greater Boston area and beyond, allowing for seamless pick-ups and returns that fit into a busy local schedule.
Beyond location, the consistent praise for "extremely nice people" and "great customer service" highlights Avis Woburn's commitment to a positive customer experience. The staff's efficiency in processing rentals, thorough explanations, and ability to handle vehicle swaps quickly underscore a dedication to minimizing hassle and maximizing satisfaction for their Massachusetts clientele. For locals seeking a reliable, well-maintained vehicle from a globally recognized brand, coupled with the personalized and highly efficient service of a neighborhood branch, Avis Car Rental in Woburn is an excellent choice. It provides the essential mobility for everything from daily commutes and errands to scenic drives and family vacations across the Bay State, all delivered with a focus on making your rental experience as smooth and enjoyable as possible.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Location
Avis Car Rental
45 Commerce Way, Woburn, MA 01801, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1Extremely nice people, great customer service, one of the most convenient locations I've ever experienced.It was difficult for customer service over the phone to help me transition one vehicle to the next. When I went into this location this was very simple for them to do and they would explained everything extremely thorough.Customer service over the phone to help me transition one vehicle to the next. When I went into this location this was very simple for them to do and they explained everything extremely thorough.It's so much more convenient than the airport here. Great people, make sure you acknowledge the John Belushi cool t-shirt!
May 09, 2025 · Steve Find MeI had an excellent experience with Avis/Budget Car Rental in Woburn! I needed to swap out my car, and they made the process incredibly quick and hassle-free. The staff was friendly and efficient, getting me into a new vehicle in no time. The customer service was top-notch, and I appreciated how smoothly everything went. The location is convenient, and the selection of cars is great. I highly recommend this rental service if you're in need of a car—definitely a five-star experience!
Nov 01, 2024 · Marcos CabralThis rental was complete garbage. I waited in line at the airport for 1 hour and 15 minutes. I had already booked and pre-paid online and still had to wait. Once I finally got to the counter it took another 10 minutes. I was told they didn’t have any cars ready, and I could either take a dirty car that hadn’t been cleaned or have no car. Staff was not polite. The car had dirt, crumbs and trash on the inside and bird crap on the outside. There was less than a quarter tank of gas and a tire had a leak. Every day we had to put air in the tire to avoid having a flat and we never really felt safe driving this rental. When we returned the car nobody cared about this and nobody was accountable for this substandard service. Avis has not been willing to compensate us for this regrettable rental experience and we will avoid them for any future rental needs.
Oct 03, 2024 · Traver JonesDo not rent from this location until management hires and trains additional resources. With only one person working the desk, It takes forever to pickup a vehicle (or just to return) and with only vehicle runner/washer it jams it up even more so. This is not a knock on the staff there; the woman workng the desk/counter could not have been any more efficient, pleasant, or have a more positive attitude - It's the staffing and managements lack of caring to hire/train sufficient resources. My vehicle smelled like smoke, still had dirt on the interior floor, and straw wrappers everywhere. My attempt to rent from here locally vs. at the airport, thinking it would be faster and with at least equivalent cars, was completely flawed.
Jul 08, 2024 · Ian RI rented a car for 3 days. I picked up the car late in the day shortly before close and went home to find out the back seat is entirely marked with dog paws and dirt. No big deal, I cleaned it with some good cleaners and it was good as new. We started our trip early next morning and about 30 minutes in I noticed the brakes on the car are not good. They do make the car stop, but they make noise and they feel worn. I felt that sometimes the car took longer to stop. This is a safety hazard and I had my family in this car for three days. I was stressed out by the condition of this car. When I mentioned both issues to the person checked my car at return, she said “sorry about that!” and that no one complained about the brakes so she didn’t know. She looked at her computer and mumbled “3 thousand, yeah, it is old” and then apologized again. She never asked about safety or checked if I had any issues in the first place.
Apr 22, 2024 · ESSAM THABET
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