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Avis Car Rental Introduce
For residents and visitors in Wisconsin, particularly within the bustling Fox Valley area of Appleton, navigating daily life, business travel, or planning a leisure trip often requires reliable transportation. Whether your personal vehicle is temporarily unavailable, you're looking for a specific type of car for a special occasion, or you need the flexibility of a one-way rental, finding a car rental service that prioritizes convenience and customer satisfaction is key. This article provides a clear, engaging, and informative guide to Avis Car Rental at their Communication Drive location in Appleton, Wisconsin, offering insights from a local user's perspective on their services and how they can meet your transportation needs.
Avis Car Rental is a globally recognized brand, celebrated for its extensive network and commitment to providing a wide range of vehicles and services. While Avis has a significant presence at airports, their local "neighborhood" branches, such as the one on Communication Drive in Appleton, are specifically designed to serve the everyday car rental needs of the community. This branch aims to offer a smooth and efficient rental experience, catering to various customer demands, from simple daily rentals to more complex one-way trips. Avis in Appleton strives to combine the reliability of a major brand with personalized service, making it a viable option for those seeking dependable mobility solutions in Wisconsin.
The Avis Car Rental location on Communication Drive in Appleton, Wisconsin, is strategically positioned for excellent local accessibility. You can find them at:
N755 Communication Dr, Appleton, WI 54914, USA
This address places the Avis branch in a convenient area of Appleton, making it easily reachable for residents from various parts of the city and the surrounding Fox Valley. Being a non-airport location, it primarily caters to local renters who need a vehicle for personal use, such as when their own car is undergoing maintenance or repairs, or for specific local events and travel plans. Its accessibility by local roads ensures a straightforward pickup and drop-off process, reducing the hassle often associated with less conveniently located rental agencies. The branch operates during specific hours (e.g., Mon & Fri 8:00 AM - 12:30 PM and 2:00 PM - 5:00 PM), so it's advisable to check their current operating hours when planning your rental.
Avis Car Rental typically provides a comprehensive array of services designed to meet diverse customer requirements. At the Communication Drive location, you can generally expect:
- Diverse Vehicle Fleet: Avis offers a wide selection of vehicle categories, including economy cars (e.g., Hyundai Accent, Kia Soul) for fuel efficiency, compact cars, intermediate cars (e.g., Toyota Corolla), standard and full-size sedans (e.g., Toyota Camry), various sizes of SUVs (e.g., Toyota RAV4, Ford Edge, Chevrolet Suburban), minivans (e.g., Chrysler Pacifica), and sometimes specialty vehicles like convertibles (e.g., Ford Mustang Convertible) or even 15-passenger vans (e.g., Chevrolet Express 15-Passenger Van). This variety ensures you can find a vehicle suitable for any purpose, from individual commutes to family trips across Wisconsin.
- Flexible Rental Periods: Options for daily, weekly, and even long-term monthly rentals are available, providing solutions for both short excursions and extended transportation needs.
- One-Way Rentals: A significant service highlight, Avis often facilitates one-way trips, allowing customers to pick up a vehicle in Appleton and return it to another Avis location across the country. This offers immense flexibility for cross-state or cross-country travel.
- Optional Protection Plans: Various insurance and protection products, such as Loss Damage Waiver (LDW), Personal Accident Insurance (PAI), and Roadside Assistance, are available to provide coverage and peace of mind during your rental period. It's always recommended to review these carefully and compare them with your personal auto insurance policy.
- Optional Add-ons: Customers can enhance their rental experience with optional equipment like GPS navigation systems, child safety seats (available in infant, toddler, and booster sizes), and satellite radio.
- Fuel Service Options: Customers generally have choices for how to handle fuel, including prepaid fuel options or having Avis refuel the vehicle upon return (with an applicable service charge).
- Avis Preferred Program: A loyalty program designed for frequent renters, offering expedited service, access to preferred counters, and potential vehicle upgrades, making the rental process even quicker and more convenient.
- Debit Card Acceptance: While credit cards are generally preferred for holds, Avis locations may accept debit cards for payment, though specific policies and credit checks might apply for the security deposit or the rental itself, especially for certain vehicle categories.
Avis Car Rental on Communication Drive in Appleton offers several features that are particularly beneficial for Wisconsin locals:
- Exceptional Customer Service: As highlighted by customer reviews, the staff, such as "Amber," are described as "extremely helpful" and going "above and beyond." Proactive communication regarding reservations (like notifying a customer about a double booking and assisting with cancellation) and making customers' days are strong indicators of a customer-centric approach. This high level of service is a significant advantage for any renter.
- Flexibility for One-Way Trips: The capability to accommodate one-way rentals, even if it sometimes requires a vehicle type adjustment (like switching from a hybrid to an SUV for a cross-country trip), demonstrates Avis's commitment to facilitating diverse travel plans. This is invaluable for locals planning moves or extended journeys.
- Thorough Vehicle Inspection: The staff is noted for being "thorough on inspection" when a vehicle is picked up, which ensures transparency and accountability regarding the vehicle's condition at the start of the rental.
- Variety of Vehicles: While a reserved hybrid might not always be available for one-way, the general availability of SUVs and other vehicle types means Avis strives to provide suitable alternatives, helping customers still meet their transportation needs.
- Reputable Brand Standards: As a major international brand, Avis maintains certain standards for its fleet and services, contributing to a generally reliable and professional experience.
It is important for potential renters to be aware that while customer service can be outstanding, specific vehicle types might not always be available for certain rental types (e.g., hybrids for one-way trips). Therefore, confirming vehicle availability and any potential substitutions for your specific reservation type is always a good practice.
For any inquiries, to make a reservation, or for assistance during your rental, you can contact Avis Car Rental on Communication Drive in Appleton, Wisconsin, using the following details:
Address: N755 Communication Dr, Appleton, WI 54914, USA
Phone: (920) 730-7800
Mobile Phone: +1 920-730-7800
Given the specific operating hours for this location, it is advisable to call during those times or utilize their online reservation system for convenience.
For residents of Appleton and the wider Wisconsin area, Avis Car Rental on N755 Communication Drive stands out as a highly suitable and reliable choice for their transportation needs. The branch's strong emphasis on exceptional customer service, as evidenced by positive testimonials praising staff who go "above and beyond," ensures a supportive and stress-free rental experience. This personalized attention is a significant asset for local users, whether they are navigating unforeseen vehicle issues or planning an important trip.
The flexibility offered by Avis, particularly with services like one-way rentals and a diverse fleet that can accommodate various needs (even if a specific model isn't always available), makes it a practical option for a range of scenarios. Whether you're heading across the state, needing a temporary car for daily life in Appleton, or embarking on a long-distance journey, Avis strives to provide a solution. By combining the strengths of a major brand with dedicated local service, Avis Car Rental on Communication Drive truly helps keep Wisconsin locals moving with confidence and convenience.
Avis Car Rental Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Location
Avis Car Rental
N755 Communication Dr, Appleton, WI 54914, USA
Avis Car Rental Reviews
pricescall
★ 5★ 4★ 3★ 2★ 1I reserved a hybrid car for one way trip across the country. When I picked up vehicle only SUV are available for one way trips. Staff was very friendly and thorough on inspection.
Mar 20, 2025 · Jon FluetteAmber was extremely helpful and went above and beyond. I some how doubled my reservation and pre-paid; she called me in the morning to notify me of the situation and then later in the afternoon checked to see if I was able to change it. She knew I was busy and made the call and had the reservation cancelled for me. She called me as I was dropping of the vehicle at the airport and I couldn’t have had a better call. Great customer service and absolutely made my day! Thank you again, Amber.
Jun 08, 2023 · Josh GullionRUDE customer service worker. Tried to upsell the type of car, the insurance (3 different times), and the fuel “deal”. I have specific insurance already so I didn’t need it. There were three people that checked the car over upon return and not ONE thing was damaged but they are trying to say there was some scuff/paint damage to the bumper and in the front. My friend even took pictures all around upon drop off to ensure this wouldn’t happen. I left a bad review previously directly to them and I guarantee that’s why they are saying this now. I will never come back and I plan to let everyone know the shady things they are doing and recommend elsewhere.
Jun 28, 2023 · Hannah JungwirthRUDE customer service worker. Tried to upsell the type of car, the insurance (3 different times), and the fuel “deal”. I have specific insurance already so I didn’t need it. There were three people that checked the car over upon return and not ONE thing was damaged but they are trying to say there was some scuff/paint damage to the bumper and in the front. My friend even took pictures all around upon drop off to ensure this wouldn’t happen. I left a bad review previously directly to them and I guarantee that’s why they are saying this now. I will never come back and I plan to let everyone know the shady things they are doing and recommend elsewhere.
Jun 28, 2023 · Hannah JungwirthWe travel annually to Canada which is a 14 hour trip with stops. Ford Transit vans have worked for us previously but we had 8 people and lots of stuff. The new 12 passenger transit they provided was complete with adaptive cruise control, a large screen with Apple Car Play and and air system that allowed us to keep everyone at their preferred temperature. We ran into an issue with a flat tire in Canada due to a screw in the road. This was complicated with a spare that did not fit the van. We worked through all that including getting a company to come 30 mile to switch out the tires from the spare to the flat tire rim and we were on our way. On our return, the staff were great to work with and Avis stood behind their responsibility on this issue, Making us whole for our inconvenience and additional costs. It is rare to have a company stand behind its product. Avis and their staff truly stand out in our experience.
Jul 21, 2023 · John BarkmeierWe travel annually to Canada which is a 14 hour trip with stops. Ford Transit vans have worked for us previously but we had 8 people and lots of stuff. The new 12 passenger transit they provided was complete with adaptive cruise control, a large screen with Apple Car Play and and air system that allowed us to keep everyone at their preferred temperature. We ran into an issue with a flat tire in Canada due to a screw in the road. This was complicated with a spare that did not fit the van. We worked through all that including getting a company to come 30 mile to switch out the tires from the spare to the flat tire rim and we were on our way. On our return, the staff were great to work with and Avis stood behind their responsibility on this issue, Making us whole for our inconvenience and additional costs. It is rare to have a company stand behind its product. Avis and their staff truly stand out in our experience.
Jul 21, 2023 · John BarkmeierTook several hours & multiple phone calls and 5 emails to add on 1 more day which included loads of complaining from your front desk. A meeting was more important than the customer on the line? Apparently!Comments like "its due for an oil change but you should be fine" is not what I want to hear.
Oct 02, 2023 · Theresa GranadosTook several hours & multiple phone calls and 5 emails to add on 1 more day which included loads of complaining from your front desk. A meeting was more important than the customer on the line? Apparently!Comments like "its due for an oil change but you should be fine" is not what I want to hear.
Oct 02, 2023 · Theresa Granados
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