Avis Car Rental

- 1360 Dogwood Dr SE Plaza, Conyers, GA 30013

When you're in Georgia, especially around the Conyers area, having a reliable mode of transportation is often a necessity, whether you're navigating daily life, heading out on a road trip, or simply need a temporary vehicle. Avis Car Rental is one of the well-known names in the car rental industry, and their Conyers location aims to serve the community's diverse needs. This article will provide a detailed look at the Avis Car Rental branch at 1360 Dogwood Dr SE Plaza in Conyers, GA, from a local user's perspective, offering insights into what you can expect when considering them for your car rental needs.

Avis is a global brand, recognized for its widespread network and variety of vehicles. For residents of Conyers and surrounding areas, the local branch at Dogwood Drive is a familiar option. While larger companies aim for consistent service across all locations, the individual experience at any given branch can vary. This overview seeks to give you a clear, factual picture of what the Conyers Avis location offers, along with important considerations based on local customer feedback.

Whether you're looking for an economical car for short trips, a spacious SUV for family outings, or something in between, understanding the specific details of this local branch can help you make an informed decision. We’ll delve into the practical aspects, such as location, services, and key features, to help you determine if Avis Conyers aligns with your car rental expectations.

The Avis Car Rental branch in Conyers, Georgia, is situated at 1360 Dogwood Dr SE Plaza, Conyers, GA 30013, USA. This location places it within the Conyers Plaza, a commercial area that is generally accessible for residents and visitors to the city. Dogwood Drive SE is a well-known thoroughfare in Conyers, offering connections to other parts of the city and nearby major roads.

Its placement within a plaza means it's often easy to spot and provides parking for customers. For those living in Conyers or traveling from nearby communities like Covington, Lithonia, or Social Circle, reaching this Avis branch typically involves navigating local roads that feed into the Dogwood Drive area. Proximity to Highway 138 (GA-138) is also a factor, as it’s a significant route for commuting and travel throughout Rockdale County and beyond.

While the address is straightforward, it’s worth noting that some customers have reported challenges with operational efficiency, particularly during peak times or holidays, which can affect the overall accessibility of the service, even if the physical location is easy to find. It’s always advisable to confirm operating hours and any specific pickup or return instructions to ensure a smooth experience.

Avis Car Rental, including its Conyers Plaza branch, generally offers a range of services designed to meet various car rental needs. These services aim to cater to both individual and business renters seeking temporary transportation.

• Diverse Vehicle Fleet: Avis typically provides a wide selection of vehicles. This often includes economy cars for budget-conscious renters, compact and mid-size sedans for everyday use, full-size cars for more space, SUVs for families or those needing more cargo capacity, minivans, and sometimes specialty vehicles like luxury cars. Availability at the Conyers branch can vary.
• Short-Term and Long-Term Rentals: Customers can usually rent vehicles for durations ranging from a single day to several weeks or even months, depending on their specific needs.
• Avis Preferred Program: For frequent renters, Avis offers a loyalty program called Avis Preferred. Membership can provide benefits such as faster reservations, quicker pick-ups by bypassing the counter at select locations, and opportunities for vehicle upgrades.
• Optional Add-ons: Avis typically offers a variety of optional services and equipment for an additional charge. These can include GPS navigation systems, child safety seats (infant, toddler, booster), satellite radio, and additional driver options.
• Protection Options: Customers are usually offered various protection products, such as Loss Damage Waiver (LDW) which limits or waives financial responsibility for loss or damage to the rental car, and Personal Accident Insurance (PAI) for medical coverage. It's important for renters to understand what their personal auto insurance covers before opting for these.
• Fuel Options: Renters typically have choices for refueling the vehicle upon return, including returning it with a full tank, purchasing a full tank upfront (Fuel Service Option), or allowing Avis to refuel it (for a per-gallon charge).
• Online Reservation and Management: Avis provides online platforms for booking reservations, modifying existing bookings, and managing loyalty program details, which can offer convenience to customers.

While Avis is a widely recognized brand, specific customer experiences at the Conyers Dogwood Drive location offer insights into its operational highlights and areas for consideration. Based on recent customer feedback, some aspects stand out:

• Challenges with Customer Service: Multiple recent customer reviews describe significant issues with customer service. One review from July 2025 mentions a "slow and chaotic" environment with only one person at the front desk on a holiday weekend, and an employee described as "negative and argued back and forth with a customer." Another highlights a belief that there's a "problem with the Avis culture and their understanding of service."
• Vehicle Condition Concerns: A recurring concern in customer feedback relates to the condition of the rental vehicles. One review specifically stated receiving a "completely busted" van with missing parts that "should not be in rotation." Another reported being given a car "infested with ants" and receiving an offer to "bomb" the car rather than a direct, easy swap for a clean vehicle. This indicates potential issues with vehicle maintenance and cleanliness standards.
• Availability and Pre-paid Reservations: Customers have reported situations where pre-paid reservations were made, but vehicles were not available upon arrival. One review explicitly states: "They will rent you cars and have you pre pay and not have the vehicles available." This points to potential challenges with inventory management and fulfilling confirmed bookings.
• Lack of Flexibility and Customer-Centric Approach: The sentiment from several reviews suggests a perceived lack of flexibility and a culture where "the customer is always wrong regardless of the inconvenience that THEY cause you to have." This indicates a potential area for improvement in customer resolution and problem-solving.
• Brand Recognition: Despite the local challenges, Avis remains a widely recognized brand in the car rental industry, which for some, might offer an initial level of familiarity when seeking a rental car.

Should you need to contact the Avis Car Rental branch in Conyers, GA, for reservations, inquiries, or assistance, you can use the following details:

Address: 1360 Dogwood Dr SE Plaza, Conyers, GA 30013, USA

Phone: (770) 602-1129

Mobile Phone: +1 770-602-1129

For locals in Georgia, particularly those residing in Conyers and the surrounding areas, selecting a car rental service involves weighing convenience against reliability. While Avis Car Rental at 1360 Dogwood Dr SE Plaza offers the general brand recognition and fleet diversity of a major rental company, recent local customer experiences suggest some critical considerations for suitability.

The branch’s location within Conyers Plaza on Dogwood Drive SE provides a geographically convenient option for many residents. Its proximity to key local routes means it's physically accessible for pickups and returns, which can be a valuable factor for daily commuters or those in need of quick vehicle replacement. The standard array of vehicle types, from economy cars to SUVs, theoretically offers options for various travel needs, be it a short trip around Rockdale County or a longer journey across Georgia. The availability of online reservation tools and a loyalty program (Avis Preferred) also presents potential convenience for repeat renters who are familiar with the Avis system.

However, the suitability of this specific Avis location for locals appears to be significantly impacted by the recent customer feedback. Reports of long wait times, challenges with staff demeanor, receiving vehicles in poor condition (including mechanical issues and cleanliness concerns like insect infestations), and difficulties with pre-paid reservations not being honored, all point to inconsistencies in service delivery. For locals relying on a rental car for essential purposes, such as insurance replacements or critical travel, these reported issues could lead to significant inconvenience and stress. The sentiment that "the customer is always wrong" in problem resolution is a particularly strong deterrent for those seeking reliable and hassle-free service.

Therefore, while the physical presence of Avis in Conyers offers a car rental option, local users should approach with awareness of these reported operational and vehicle quality concerns. It would be prudent for locals to confirm vehicle availability thoroughly, ideally before arrival, and to inspect the vehicle meticulously at pick-up. For those seeking a consistently smooth, reliable, and customer-centric experience, it may be advisable to explore all available local car rental options and consider recent customer feedback at each, to ensure their specific needs and expectations are met.

Avis Car Rental

1360 Dogwood Dr SE Plaza, Conyers, GA 30013, USA