Avis Car Rental

- 15055 E Mississippi Ave Plaza, Aurora, CO 80012

For Colorado residents, having reliable transportation is key to navigating our beautiful state, whether it's for daily commutes, mountain adventures, or city excursions. When your personal vehicle isn't available, or you need a specific type of car for a trip, car rental services become a necessary part of our lives. Among the many options, Avis Car Rental is a globally recognized name with a local presence, including a branch at 15055 E Mississippi Ave Plaza in Aurora, CO 80012. This article aims to provide a factual and informative overview of this particular Avis location, drawing on publicly available information and recent customer experiences to help locals make informed decisions about their car rental needs.

Avis Car Rental is part of a large, international network, known for offering a wide range of vehicles, from economy cars to luxury models and SUVs, catering to diverse customer requirements. While their global presence suggests a certain standard of service, the actual experience can vary from location to location. For those of us living in Colorado, it's important to understand what to expect from a local branch, particularly one that serves a busy area like Aurora. We'll delve into the specifics of this Avis location, covering its accessibility, the types of services generally offered by Avis, and notable features, all while providing a local perspective.

It's always wise to research and prepare when considering any service, and car rental is no exception. Understanding the intricacies of rental agreements, vehicle condition, and potential additional fees can help prevent unexpected issues. This guide is designed to equip you with information about the Avis Car Rental branch on East Mississippi Avenue in Aurora, ensuring you have a clearer picture before you book your next ride.

The Avis Car Rental branch discussed here is located at 15055 E Mississippi Ave Plaza, Aurora, CO 80012, USA. This places the branch strategically within Aurora, a large and diverse city that borders Denver. The address indicates its presence within a plaza, which generally suggests easy access and potentially ample parking for personal vehicles if you're driving to pick up your rental.

East Mississippi Avenue is a significant thoroughfare in Aurora, providing good connectivity to surrounding neighborhoods and main roads. The location is relatively close to major transportation arteries in the eastern Denver metropolitan area, such as I-225, which connects to I-70 to the north and I-25 to the west and south. This makes it accessible for residents from various parts of Aurora, as well as those coming from nearby cities like Denver, Centennial, and Parker. For locals, choosing an off-airport location like this one is often perceived as a way to avoid the higher costs and longer wait times sometimes associated with airport rental counters. However, it's worth noting that some off-airport locations might still include "airport recovery fees" or similar charges, which is a detail important to clarify upfront. Public transportation options in Aurora, including RTD bus routes, might serve the area, offering alternative ways to reach the location, although direct access would depend on specific route alignments. The presence in a plaza often means proximity to other businesses and amenities, adding a layer of convenience for customers.

Avis Car Rental, as a major player in the industry, typically offers a broad spectrum of services designed to meet various rental needs. While specific offerings can vary by location and time, standard Avis services that this Aurora branch would generally provide include:

• Diverse Vehicle Fleet: Avis maintains a wide selection of vehicles, usually categorized into different classes such as economy, compact, intermediate, standard, and full-size sedans. They also offer SUVs of various sizes (e.g., standard SUVs, full-size SUVs), minivans, luxury cars, and sometimes specialty vehicles like convertibles or pickup trucks, allowing customers to choose a car that fits their specific travel requirements and passenger capacity.

• Reservations: Customers can book vehicles in advance through Avis's website, mobile app, or by phone. This allows for planning and securing the desired vehicle type, especially during peak seasons in Colorado.

• Optional Add-ons: To enhance the rental experience, Avis typically offers various optional extras. These may include GPS navigation systems, child safety seats (infant, toddler, booster), satellite radio, and roadside assistance plans. Customers can also opt for different fuel purchase options (e.g., pre-purchase fuel, return full, pay for fuel used).

• Insurance and Protection Products: Avis provides various protection plans, such as Loss Damage Waiver (LDW) or Collision Damage Waiver (CDW), Personal Accident Insurance (PAI), and Supplemental Liability Insurance (SLI), which renters can choose to purchase for additional coverage during their rental period. It's always advised for renters to check their personal auto insurance or credit card benefits for existing coverage before purchasing these options.

• One-Way Rentals: For travelers needing to pick up a car in Aurora and drop it off at a different Avis location (within Colorado or across states), one-way rental options are usually available, though they may incur additional fees.

• Long-Term Rentals: Avis often offers flexible options for longer rental periods, which can be beneficial for individuals needing a car for an extended stay, business assignment, or while their personal vehicle is undergoing repairs.

Based on the provided information, including customer reviews, it's important to present a balanced view of the features and highlights of this Avis location:

• Brand Recognition: As a globally recognized brand, Avis often instills a level of confidence in customers due to its widespread presence and long history in the car rental industry. This can be a draw for locals accustomed to larger, established companies.

• Diverse Fleet (in theory): Avis's general offering of a wide variety of car types means that, in principle, customers should be able to find a vehicle that suits their needs, from a compact car for city driving to an SUV for Colorado's mountain roads.

• Off-Airport Convenience (potential): For some locals, choosing an off-airport location like this Aurora branch might be seen as a way to avoid the higher taxes and fees typically associated with airport rentals, and to potentially streamline the pick-up process. However, this is contradicted by at least one review.

• Digital Booking Presence: Avis provides robust online and app-based booking platforms, which allow for convenient reservation management, though the actual on-site experience can sometimes differ from the digital convenience.

However, it is crucial for local users to be aware of potential concerns highlighted in recent customer feedback for this specific location:

• Potential for Unexpected Fees: One review explicitly mentions an unadvertised "$30+ 'airport recovery fee'" even for an off-airport rental. This highlights a need for extreme vigilance regarding the final bill and careful review of all charges before signing.

• Vehicle Condition Concerns: Customers have reported receiving vehicles that were "dirty and damaged," and in one severe case, a car with a malfunctioning windshield sprayer, creating a significant safety hazard, particularly when driving through Colorado's varied weather conditions like mist or gunk on the windshield.

• Dispute Resolution Challenges: The most concerning feedback points to difficulties in resolving disputes, with a customer alleging "ridiculous back and forth having to prove that you didn't damage the car" and even a claim of "steals your money." This suggests that renters should meticulously document the vehicle's condition with photos and videos before and after rental.

• Communication Issues: One customer mentioned that they "don't know how to close a sale," leading to an account going negative, and that "communication is impossible," indicating potential issues with their internal processes and customer support responsiveness at this branch.

For those in Colorado wishing to contact this specific Avis Car Rental branch in Aurora, here are the provided details:

Address: 15055 E Mississippi Ave Plaza, Aurora, CO 80012, USA

Phone: (303) 745-0423

Mobile Phone: +1 303-745-0423

It is highly advisable for prospective renters to call this specific location directly to confirm current operating hours, vehicle availability, rental terms, and to clarify all potential fees and charges before making a reservation. Given the nature of some customer reviews, confirming details verbally and receiving written confirmations where possible could be beneficial.

For Colorado locals, choosing a car rental service often comes down to convenience, reliability, and clear pricing. The Avis Car Rental location at 15055 E Mississippi Ave Plaza in Aurora, while offering the convenience of a neighborhood branch and the backing of a large national brand, presents a mixed picture based on recent customer experiences. Its location in Aurora makes it geographically suitable for residents in the eastern Denver metro area, potentially saving a trip to Denver International Airport. The theoretical range of vehicles offered by Avis also means there's usually a car size to fit various Colorado adventures, from urban commuting to trips into the mountains.

However, local users should approach this specific location with a heightened level of awareness and preparation. The reported issues with unexpected "airport recovery fees" at an off-airport location, concerns about vehicle cleanliness and maintenance (such as a malfunctioning windshield sprayer that could be dangerous in Colorado's varied weather conditions), and significant challenges with dispute resolution highlight that careful due diligence is paramount. While a large brand name often implies consistent quality, the direct experiences shared by customers suggest that this specific Aurora branch may have operational issues that impact the renter's experience negatively.

For Colorado locals considering this Avis branch, it is crucial to meticulously inspect any vehicle for pre-existing damage, take extensive photos and videos before driving off the lot, and confirm all charges in detail before finalizing the rental agreement. Understanding the terms and conditions thoroughly, particularly regarding fees and damage claims, is essential to avoid potential disputes. While Avis, as a brand, offers a wide network and varied fleet, the recent feedback from users suggests that the experience at this particular Aurora location might require extra vigilance from local customers looking for a smooth and transparent car rental.

Avis Car Rental

15055 E Mississippi Ave Plaza, Aurora, CO 80012, USA