Avis Car Rental

- 11822 E NW Hwy, Dallas, TX 75218

For Texans, especially those in the expansive Dallas-Fort Worth Metroplex, having accessible and reliable transportation is key to navigating our vibrant cities and vast landscapes. Avis Car Rental, a globally recognized name in vehicle rentals, has a local presence at 11822 E NW Hwy in Dallas, TX, aiming to serve the diverse needs of the community. Whether you're a local needing a temporary vehicle, a visitor exploring the East Dallas area, or a business professional requiring convenient transport, Avis is often a consideration for car rental.

Avis is known for its wide selection of vehicles, ranging from compact cars for efficient city driving to spacious SUVs for family road trips. They strive to offer various rental options to suit different budgets and purposes, often emphasizing customer service and vehicle quality. However, like any service provider, experiences can vary from one location to another. While many Avis branches worldwide maintain high standards, it's important for local users to be aware of feedback specific to this East Dallas location to set realistic expectations.

Some customers have reported mixed experiences at this particular branch. While one reviewer highly commends "Moe, the owner," for ensuring a "smooth and hassle-free experience" with "reliable and well-maintained vehicles at great prices," others have noted challenges. These include issues with vehicle cleanliness upon pick-up, pre-existing cosmetic or mechanical issues (such as a popped-out bumper on a newer model), and concerns regarding customer service efficiency and communication from staff, with one instance even describing a confrontational interaction. These varied reviews highlight the importance of thorough vehicle inspection at pick-up and clear communication throughout the rental process to ensure a positive experience.

The Avis Car Rental branch at 11822 E NW Hwy, Dallas, TX 75218, USA, is situated in the East Dallas area, near the Garland border. This location is well-positioned for residents in surrounding neighborhoods like Lake Highlands, Casa Linda, and parts of Garland. East Northwest Highway (E NW Hwy) is a major thoroughfare, offering direct access to the branch.

Its proximity to key roadways, including U.S. Route 75 (Central Expressway) and Interstate 635 (LBJ Freeway), makes it relatively accessible from various points across the DFW Metroplex. While it’s not an airport location, its suburban placement might offer a less hectic pick-up and drop-off experience compared to busier city center or airport branches. For locals, this means a convenient neighborhood option for renting a car, potentially avoiding longer drives to larger rental hubs. Customers arriving by public transport might find it requires a combination of DART light rail and bus services, or a short rideshare from a nearby DART station. It's advisable to check local transit schedules for the most efficient route.

• Diverse Vehicle Fleet: Avis generally offers a wide selection of car classes to meet various travel needs. While the on-site inventory at this smaller location might be limited, they typically have access to a broader range from their network. This includes:

  • Economy and Compact Cars: Ideal for single travelers, couples, or those prioritizing fuel efficiency for city driving.

  • Mid-size and Full-size Sedans: Suitable for business travelers or small families, offering a balance of comfort and space.

  • SUVs and Crossovers: Ranging from intermediate SUVs (like the Toyota RAV4, a frequently booked type from Avis in Dallas) to full-size options (such as the Chevrolet Suburban), catering to families or those needing extra cargo room for Texas adventures.

  • Minivans and Passenger Vans: For larger groups, providing ample seating and luggage capacity.

  • Luxury and Specialty Vehicles: Depending on availability and specific branch inventory, premium cars like the Lexus ES350 or convertibles such as the Ford Mustang Convertible may be offered for a more upscale experience.

• Flexible Rental Durations: Avis accommodates various rental periods, from daily and weekend rentals to weekly and long-term (monthly) options, providing flexibility for both short trips and extended needs.

• One-Way Rentals: For travelers planning to pick up a car in East Dallas and drop it off at another Avis location in Texas or beyond, one-way rental services are typically available.

• Optional Add-ons: Customers can enhance their rental with amenities such as GPS navigation systems, child safety seats (LATCH compliant), SiriusXM® satellite radio, and additional driver options.

• Protection and Coverage Options: Avis offers various protection products and coverages, including Loss Damage Waiver (LDW), personal accident insurance (PAI), and personal effects coverage (PEC), allowing renters to choose their desired level of protection.

• Potential for Localized Service Excellence: While experiences can vary, the positive feedback about "Moe, the owner," suggests a strong commitment to customer satisfaction and a personal touch that can be a significant highlight for this specific location. This can lead to a very smooth and hassle-free experience for some customers.

• Access to Avis's Broader Network: Despite being a smaller location, as part of the Avis network, customers benefit from the brand's extensive global presence and ability to source a wide variety of vehicles, even if not all are physically on site.

• Avis Preferred Program Benefits: Frequent renters can enroll in the Avis Preferred program for expedited service, bypassing the counter, express checkout, and potential vehicle upgrades (subject to availability). This can significantly enhance the speed and convenience of the rental process.

• Competitive Pricing and Deals: Avis regularly offers various discounts and promotions, including "Pay Now" rates for online reservations and savings on longer rentals, helping Texans find affordable options.

• Focus on Vehicle Quality (with caveat): Avis aims to provide reliable and well-maintained vehicles. While one review mentioned issues with a specific vehicle and subsequent communication, another specifically praised the "reliable and well-maintained vehicles," suggesting a general commitment to quality which can vary by individual vehicle or immediate preparation.

Address: 11822 E NW Hwy, Dallas, TX 75218, USA

Phone: (214) 321-5176

For Texans in East Dallas and the surrounding communities, Avis Car Rental at 11822 E NW Hwy offers a convenient local option for their transportation needs. While it's clear from customer feedback that experiences can be mixed, with some highlighting areas for improvement in vehicle preparation and certain customer interactions, others commend the leadership and quality of vehicles provided. This suggests that for many local users, this Avis location can indeed be a suitable choice.

The branch's accessible location, coupled with Avis's standard offerings of a diverse fleet and flexible rental options, caters to various needs—from daily errands and business travel to weekend getaways across our great state. For locals, the presence of a well-known brand like Avis in their neighborhood provides a convenient alternative to traveling to busier airport locations. It is highly recommended that potential renters communicate clearly, confirm all details regarding their reservation, and perform a thorough inspection of the vehicle at pick-up to ensure a smooth and satisfying rental experience with Avis in East Dallas.

Avis Car Rental

11822 E NW Hwy, Dallas, TX 75218, USA