Avis Car Rental

- 1101 E Roosevelt Rd, Lombard, IL 60148

For residents of Lombard and the broader Illinois area, having access to a reliable and customer-friendly car rental service can significantly enhance mobility and convenience. Whether you need a temporary vehicle while yours is in the shop, a spacious car for a family trip, or simply an extra set of wheels for a specific errand, local car rental options are a vital resource. This article focuses on Avis Car Rental in Lombard, specifically at their 1101 E Roosevelt Rd location, highlighting why it has become a preferred choice for many locals, thanks to its exceptional service and well-maintained fleet.

The role of a trusted car rental provider in suburban Illinois extends beyond typical airport arrivals. Locals frequently rely on these services for diverse reasons. Consider needing a larger SUV for a weekend adventure to one of Illinois' many beautiful state parks, a comfortable sedan for business travel within the Chicago metropolitan area, or even a fuel-efficient compact car for navigating daily tasks when your own vehicle is unavailable. Avis Car Rental in Lombard aims to meet these varied needs with a commitment to quality and a personal touch that resonates deeply with its customers.

A key factor in the convenience of any local service is its accessibility. Avis Car Rental in Lombard is strategically located at 1101 E Roosevelt Rd, Lombard, IL 60148, USA. Roosevelt Road (Route 38) is a major east-west artery, providing excellent connectivity throughout Lombard and to surrounding communities such as Glen Ellyn, Downers Grove, and Oak Brook. This prime location ensures that the branch is easy to reach whether you are coming from home, work, or another local destination.

The accessibility of this branch means that locals can avoid the longer travel times and often higher stress associated with airport rental counters. Its position on a main thoroughfare simplifies navigation, making pick-ups and drop-offs efficient. This neighborhood location is designed to serve the community directly, offering a more streamlined experience for residents in the Illinois suburbs.

Avis is a globally recognized brand synonymous with comprehensive car rental services. The Lombard branch upholds this reputation by offering a range of options designed to cater to diverse customer requirements.

• Diverse Vehicle Fleet: Avis typically maintains a broad selection of vehicles. Their fleet can range from economical compact cars like a Kia Rio or Kia Soul, perfect for city driving and fuel efficiency, to intermediate and standard sedans such as the Toyota Corolla or Volkswagen Jetta, suitable for everyday use. For those needing more space, they offer various SUVs (e.g., Toyota RAV4, Ford Edge, Chevrolet Suburban) and minivans (like the Chrysler Pacifica), ideal for families or group travel. They also offer premium and luxury cars, convertibles (like the Ford Mustang Convertible), and even passenger vans (e.g., Ford Transit 12-Passenger Van) for larger groups or specific hauling needs.
• Flexible Rental Periods: Avis accommodates various rental durations, from daily rentals for short-term needs to weekly or even monthly rentals for extended use, ensuring flexibility for any local or long-distance travel plans.
• Free Pick-up Service: This location offers a complimentary pick-up service, a significant convenience for customers who might not have immediate transportation to the rental office. Customers should call the location directly to arrange this service.
• Online Booking & Mobile App: For ease of planning and booking, customers can utilize the Avis website or their mobile app to select vehicles, compare rates, and manage reservations efficiently.
• After-hours Returns: The Lombard Avis location generally provides an option for after-hours returns. This allows customers to drop off their vehicle outside of business hours, enhancing flexibility, though it's important to understand the terms and conditions regarding responsibility until the next business day.
• Avis Preferred® Program: Frequent renters can join the Avis Preferred program, which offers benefits like expedited service, bypassing the counter at many locations, and earning points towards free rental days. The positive customer reviews suggest that the personalized service at this location may further enhance the Preferred experience.
• Optional Add-ons: Customers can enhance their rental experience with optional add-ons such as GPS navigation systems, child safety seats, and various protection plans to suit their individual needs.
• E-Toll Service: Avis vehicles are typically equipped to electronically process tolls, offering convenience for Illinois drivers on tollways. Customers can opt for a pay-per-use e-toll service or an unlimited e-toll plan for a flat daily or weekly fee.

The customer reviews for Avis Car Rental in Lombard highlight several key features that make this location stand out:

• Exceptional Customer Service: This is arguably the most prominent highlight. Reviews consistently praise the "super friendly" staff and describe the customer service as "the best I’ve ever had." The personal touch, such as remembering a customer and their kids after two weeks, creates a highly memorable and positive experience.
• Well-Maintained and Clean Vehicles: Customers noted that the cars received were in "great condition," and the staff were "actually washing the cars" during drop-off, indicating a commitment to vehicle cleanliness and maintenance. This ensures a comfortable and reliable ride.
• Efficient Check-in and Drop-off: The process from "check in to drop off" was described as "great" and "seamless," suggesting a highly efficient operation that values customers' time.
• Personalized Touch: The anecdote about the staff remembering a customer's kids adds a significant "personal touch" that fosters loyalty and makes the rental experience feel more like dealing with a trusted local business than a large corporation.
• High Customer Loyalty: The strong statements like "Next time I’m in Chicago I will definitely rent from this location again!" and "This will be the only location I rent from going forward and I do rent often" are powerful endorsements of the quality of service provided.
• Corporate Location Advantages: Being a "Corporate" location (LL7 on the Avis website) suggests a direct operational link to Avis corporate standards, which often translates to consistent quality and adherence to brand policies.

For reservations, inquiries, or any assistance regarding your car rental needs at this highly-rated location, here is the contact information:

Address: 1101 E Roosevelt Rd, Lombard, IL 60148, USA

Phone: (630) 620-9113

Mobile Phone: +1 630-620-9113

Typical operating hours for the Lombard branch are Monday to Friday from 8:00 AM to 5:00 PM, and on Saturday and Sunday from 9:00 AM to 1:00 PM. It is always recommended to call ahead for specific inquiries, especially concerning holiday hours or particular vehicle requests, to ensure the smoothest possible experience.

For residents of Lombard and the surrounding Illinois suburbs, Avis Car Rental at 1101 E Roosevelt Rd offers an exemplary car rental experience that is ideally suited to local needs. Its convenient location on a major road ensures easy access, making it simple for anyone in the area to pick up or drop off a vehicle without the added stress of navigating busy airport hubs. This local accessibility is a key advantage for everyday rental requirements, whether it's for a temporary car during repairs, a larger vehicle for family outings, or simply for exploring more of what Illinois has to offer.

What truly sets this Avis branch apart, and makes it highly suitable for locals, is the consistent praise for its outstanding customer service. The staff's friendly demeanor, efficiency, and remarkable personal touch, as evidenced by remembering customers and their families, create a welcoming and trustworthy environment. Coupled with a fleet of well-maintained and clean vehicles, Avis Car Rental in Lombard provides a reliable, convenient, and genuinely pleasant option for all your car rental needs. For Illinois residents who prioritize excellent service and a hassle-free rental process, this Lombard location stands out as a top recommendation.

Avis Car Rental

1101 E Roosevelt Rd, Lombard, IL 60148, USA