Avis Car Rental

- 8752 E Shea Blvd, Scottsdale, AZ 85260

Hello, Arizona locals! In our expansive state, having access to reliable transportation is key to navigating daily life and embarking on countless adventures. Whether you're commuting to work, planning a weekend escape to the mountains, or need a temporary vehicle while yours is in the shop, a convenient and trustworthy car rental service can make all the difference. For many in the Scottsdale area, Avis Car Rental on East Shea Boulevard is a name that comes to mind.

This article aims to provide a clear, engaging, and informative overview of the Avis Car Rental branch located at 8752 E Shea Blvd, Scottsdale, AZ 85260. We'll explore their location and accessibility, the range of services they offer, and key features that highlight their suitability for local Arizonan users. We'll also consider real customer experiences to give you a balanced perspective on what to expect.

The Avis Car Rental branch is conveniently situated at:

8752 E Shea Blvd, Scottsdale, AZ 85260, USA

This location on East Shea Boulevard places it within the Pima Crossing Shopping Center, making it a highly accessible spot for residents throughout Scottsdale and neighboring communities such as Fountain Hills, Paradise Valley, and even parts of Phoenix. Shea Boulevard is a major east-west artery, offering straightforward navigation to and from the branch. Its placement in a shopping center means it's often easy to find parking while you handle your rental transaction. For Arizonans, opting for a neighborhood Avis branch like this one can often be more convenient than dealing with the hustle and bustle of airport rental counters, especially for local needs.

Operating hours for this specific location are typically Monday to Friday from 8:00 AM to 5:00 PM, and on Saturdays from 1:00 PM to 5:00 PM. It is closed on Sundays. It is always advisable to confirm these hours directly with the branch, particularly around holidays, to ensure smooth planning for your rental.

Avis Car Rental, as a globally recognized brand, provides a comprehensive suite of rental services designed to cater to a wide array of customer needs. At their 8752 E Shea Blvd location, you can expect offerings typical of a full-service rental agency:

• Extensive Vehicle Fleet: Avis offers a diverse range of vehicles to suit various preferences and group sizes. This typically includes:
  • Economy and Compact Cars: Ideal for solo travelers or couples, offering excellent fuel efficiency for navigating Arizona's cities.
  • Mid-size and Full-size Sedans: Comfortable options for families or business travelers, like a Toyota Camry or Volkswagen Jetta.
  • SUVs: A range of sizes from Standard (Ford Edge or similar) to Premium (Chevrolet Suburban or similar) and Full-Size (Ford Expedition or similar) for those needing more space, versatility, or higher ground clearance for Arizona's diverse terrains.
  • Minivans: Such as a Chrysler Pacifica, perfect for larger families or groups, offering ample space for passengers and luggage.
  • Luxury and Signature Series: For those seeking a more premium experience, Avis often offers luxury sedans (Lexus ES350 or similar) and Signature Series vehicles (Cadillac XT6 or similar).
  • Convertibles and Specialty Vehicles: Options like a Ford Mustang Convertible are often available for leisure, adding a fun element to drives through Arizona's scenic routes.
  • Passenger Vans and Pickup Trucks: For larger groups or specific hauling needs.
• Flexible Rental Durations: Avis provides flexible rental periods, from daily to weekly and even longer-term rentals, accommodating everything from short business trips to extended vacations or temporary vehicle needs.
• Protection and Coverage Options: Customers can choose from various protection plans, including Loss Damage Waiver (LDW) and liability protection, to mitigate financial responsibility for damages or claims. It's always recommended to review these carefully and compare them with your personal auto insurance.
• Additional Equipment and Services: You can typically add options like GPS navigation systems, child safety seats (booster seats), and roadside assistance.
• Avis Preferred Program: For frequent renters, Avis offers loyalty programs like Avis Preferred, which can provide benefits such as skipping the counter, express checkout, and earning points towards free rentals and upgrades.
• One-Way Rentals: Avis facilitates one-way rentals, allowing you to pick up a car at this Scottsdale location and drop it off at another Avis branch, which is convenient for cross-state travel or different return locations. Fees may apply.

This specific Avis Car Rental location on Shea Blvd in Scottsdale presents both strong advantages and areas where customers have experienced challenges:

• Dedicated and Kind Staff (Based on Positive Review): One customer highly praised an employee named Maurice, describing him as "the most kind patient man," "busy hardworking and very efficient." This highlights the potential for excellent individual customer service at this location.
• Professionalism and Efficiency: When service is operating smoothly, the presence of dedicated staff like Maurice suggests an efficient and customer-focused approach, which is crucial for a positive rental experience.
• Wide Range of Vehicle Classes: Avis's overall fleet offers diverse options, allowing customers to choose a vehicle that best suits their needs, from economical sedans to spacious SUVs and even luxury models.
• Convenient Neighborhood Location: For locals, this branch offers an easily accessible alternative to airport rentals, saving time and potential airport surcharges. Its location in a strip mall might also offer easy parking.
• Avis Brand Reliability: As a major national and international rental company, Avis generally provides a standardized level of service and a well-maintained fleet.

However, it's crucial to acknowledge the detailed negative review provided, which outlines several significant concerns:

• Difficulty Finding the Location/Parking: The reviewer mentioned the branch being a "small storefront in a big strip mall" with "no signs indicating an area in the parking lot that was designated for Avis," causing initial difficulty.
• Staff Availability and Demeanor: An empty counter upon arrival, followed by a solo employee who "yelled" from the back and seemed "irritated," suggests potential staffing shortages or poor customer interaction.
• Misleading Offers/Pricing Disputes: The reviewer's experience with an Uber deal that was then invalidated because they weren't an Uber driver, followed by a 30% price increase for a direct rental, indicates a potential lack of clarity in promotional offers or aggressive sales tactics. The "nice hustle" comment implies a feeling of being misled.
• Unattended Returns and Communication Issues: A "BRB" sign on the door during return, leading to a long wait and the customer leaving the car, then receiving a "past due" text and a call from a "repossessor," points to severe breakdowns in return procedures and communication.
• Disputed Charges: A large "miscellaneous" charge of $1647, including a $292 rental fee and a $200 deposit, raised serious concerns about transparency and billing practices.

These contrasting reviews highlight that while individual staff members might provide excellent service, there can be significant inconsistencies in overall branch operation, communication, and adherence to advertised terms.

For reservations, inquiries about vehicle availability, or any questions regarding your rental, you can contact the Avis Car Rental branch at:

Address: 8752 E Shea Blvd, Scottsdale, AZ 85260, USA

Phone: (480) 314-9621

Mobile Phone: +1 480-314-9621

It is always strongly recommended to call the branch directly to confirm specific details, especially regarding any promotional offers, vehicle availability, age restrictions, and the exact procedures for pick-up and drop-off, including after-hours returns. Documenting all agreements, particularly those related to pricing, deposits, and returns, is advised.

For residents of Arizona, particularly those in Scottsdale and the surrounding Phoenix metropolitan area, Avis Car Rental on E Shea Blvd presents a local option for their transportation needs. Its convenient neighborhood location offers an alternative to airport rentals, making it accessible for everyday use, weekend trips across the state, or as a temporary vehicle during car repairs. The availability of a wide range of vehicles, from economical cars to spacious SUVs and even luxury options, caters to diverse preferences and travel requirements for Arizonans.

When the branch operates at its best, as evidenced by positive feedback about individual staff members like Maurice, it can provide a kind, efficient, and professional service. For locals who prioritize a well-known brand and a diverse fleet, this Avis location offers the potential for a convenient rental experience. However, the serious concerns raised in one customer's detailed review regarding clarity of offers, staff demeanor, return procedures, and billing emphasize the critical importance for prospective renters to be extremely vigilant. Thoroughly understanding all terms and conditions, confirming special offers directly, and carefully documenting the return process and any associated charges are paramount to ensuring a satisfactory experience at this particular branch. For diligent Arizonans, it remains a possible option for their car rental needs, but awareness and proactive communication are key.

Avis Car Rental

8752 E Shea Blvd, Scottsdale, AZ 85260, USA