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Avis Car Rental Introduce
When you need reliable and convenient vehicle rental in the heart of the capital region, the Avis Car Rental location on East Washington Avenue in Downtown Madison, Wisconsin, serves as an excellent option for both local residents and visitors. Positioned in a central, accessible area, this Avis branch is a well-regarded provider of both standard car rental and specialized van rental services, making it a flexible choice whether you are planning a weekend escape across Wisconsin, needing transport for a business trip, or coordinating a group outing.
The professional staff at this Downtown Madison location are often complimented for their friendly service and commitment to quick and easy rental processes. While the vehicle selection may prioritize functionality over pure luxury—as one customer noted, "Car is not the best and the most luxurious, but it’s at least clean and new ish"—it reliably meets the core need of getting Wisconsin travelers on the road with a clean, dependable vehicle. This commitment to simple efficiency, combined with practical amenities like a convenient after-hours key drop, positions the East Washington Ave Avis as a highly practical choice in the competitive Madison market.
The Avis Car Rental agency is located at 1136 E Washington Ave, placing it squarely in the dynamic Downtown Madison area. This location is particularly advantageous for those relying on public transportation or staying in the central city.
- Public Transit Access: The location offers "Easy public transportation access to and from downtown," with just a short walk required to reach the closest bus stop. This feature is a significant convenience for renters who do not drive to the pickup location.
- Well-Lit Surroundings: For those picking up or dropping off outside of peak hours, the area is described as having "well lit surroundings," adding a layer of comfort and security.
- Accessibility Features: In line with serving all customers, the facility is equipped with a Wheelchair Accessible Entrance and a Wheelchair Accessible Parking Lot, ensuring a more inclusive experience for customers with mobility needs.
It is important for local renters to be mindful of the operational flow, including the stated "lunch break hour," to ensure a smooth pickup or drop-off during the middle of the day. The stated hours of operation for this Downtown Madison branch are generally Monday through Friday from 7:30 AM to 12:30 PM and 2:00 PM to 5:30 PM, and Saturday from 9:00 AM to 1:00 PM.
As a comprehensive car and van rental agency, the Madison Downtown Avis branch provides a wide array of vehicle types and conveniences to meet diverse travel needs across Wisconsin.
- Standard Car Rental: A comprehensive fleet of vehicles, including fuel-efficient economy and compact cars (like the Kia Rio or Kia Soul), intermediate and full-size sedans (such as the Toyota Corolla or Toyota Camry), and various SUVs for greater space.
- Specialty Vehicle Rental: Offering vehicle types for larger groups and specific travel requirements, including minivan rentals (such as the Chrysler Pacifica), and large passenger vans, like the 12-passenger Ford Transit.
- After-Hours Drop-off: For ultimate flexibility, a customer-praised feature is the "after hour drop off and key drop" service, allowing renters to return the vehicle outside of official business hours.
- Flexible Payment Options: The location accepts major Credit Cards and Debit Cards for payment. However, renters using a debit card should be prepared for a mandatory credit check process and understand that specific card types, such as Chime credit cards, may not be accepted due to corporate policy.
- Military and Veteran Discounts: Avis offers valuable discounts for active military personnel, veterans, National Guard & Reservists, and their immediate families, typically facilitated through programs like WeSalute+ (Veterans Advantage), offering savings of up to 35% off PAY NOW rates.
- Customer Loyalty Programs: Access to the Avis Preferred loyalty program, which aims to expedite the rental process and reward frequent renters.
This specific Avis location distinguishes itself through a blend of convenient features and customer-focused policies that appeal directly to the needs of the local Wisconsin renter.
- Dedicated Military Discounts: A key highlight is the availability of Active Military Discounts, reflecting a commitment to serving those who have served the country. This benefit is a significant value-add for local service members and their families.
- Exceptional After-Hours Convenience: The secure and easy key drop-off system is repeatedly highlighted by customers as a "huge plus," providing essential flexibility for travelers with early morning departures or late-night returns.
- Friendly and Familiar Staff: Numerous long-time customers express genuine appreciation for the staff, describing relationships "more like a friendship," which speaks to the consistent presence of great people and a welcoming atmosphere.
- Proven Cleanliness and Maintenance: The vehicles are consistently noted as "clean and new ish," assuring renters that the fleet is well-maintained and ready for the road.
- Central Downtown Access: Its prime location in Downtown Madison, combined with easy access to public transit, makes it one of the most convenient rental points for those who live or stay in the immediate city center.
For general inquiries, vehicle reservations, or to verify specific policies, Wisconsin residents can reach the Downtown Madison Avis Car Rental location using the following information:
Address: 53703, 1136 E Washington Ave, Madison, WI, USA
Phone: (608) 251-1717
Mobile Phone: +1 608-251-1717
For residents and visitors in the Madison area, choosing this Avis location is a decision to prioritize convenience, practical vehicle options, and beneficial corporate programs. The Downtown location is ideal for those who need quick in-and-out access without navigating the often-busy airport environment. The combination of easy public transportation access and the secure after-hours key drop addresses the core logistical challenges faced by modern renters.
Beyond the logistics, this branch offers tangible value through its commitment to specific customer segments, notably the active military and veteran discounts. While the payment policy regarding certain newer credit card types has caused disappointment for some highly loyal customers, the general acceptance of major credit cards and debit cards (subject to a credit check) maintains broad accessibility for most renters. The friendly, long-standing staff are often the differentiating factor, making the entire rental transaction a more personal and pleasant experience. If you are looking for a clean, reliable car or van for a trip across the state, and value a central location and customer service that fosters loyalty, the Avis at 1136 E Washington Ave remains a strong and dependable choice in the Madison, WI, area.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Location
Avis Car Rental
1136 E Washington Ave, Madison, WI 53703, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1While I've previously felt nothing but complimentary about this location, that has changed. Unlike every other car rental agency in Madison, for some reason this location will not accept Chime credit cards. Its not a prepaid card, its an actual credit card with a limit and yet it is not accepted here. I used to be a loyal renter. For years i have rented from this place and only this place at least two weekends every month. But despite being a unwavering customer, I am no longer able to be so anymore. I will admit it makes me sad as I have been renting here for so long that I have developed a repertoire with the staff that is more like a friendship and they do have some great people working here. I don't understand why this policy is in place. If a customer can pay and its a credit card, let them pay. They do accept debit cards but you have to pass a credit check of which some cannot do. You would think dedication and loyalty would mean something but NOPE! I will have to rent from somewhere else now.
Jun 18, 2025 · Laura BickelRented from this location twice.Quick and easy pick up and drop off and after hour drop off and key drop is a huge plus !Be mindful of the lunch break hour.I was greeted by the friendly staff. Car is not the best and the most luxurious , but it’s at least clean and new ish. This is not car shopping just rental :)Easy public transportation access to and from downtown (where I stayed and need to pick up the car ), short walk to the closest bus stop and at night time its well lit surroundings.Thank you Avis, this location is very nice.
Jan 07, 2025 · Erin ChenI made a reservation on 6/12/24 for 6/13/2024 at 4pm. I had my father's funeral and memorial service suddenly and the booking went smooth. Since I don't have a car I selected the store 4 blocks from my apartment. The same store I've been using for years. I got an email that night that listed the store hours 730-1230. The Expedia email had the same. My reservation was at 4pm so I was concerned about how I would get the car if they weren't open. I also had to work and drive 6 hours up north to make it to my father's funeral. I called immediately after 730 to figure out how I could get my car if they closed at 1230. I called over 20 times and left numerous voicemails for someone to call me back but no one ever answered or returned my calls. I finally got a call from the store employee at 1115am. I told her I was working but this was extremely stressful because no other stores were open or had any vehicles and I rented the car for my father's funeral. I still had a 6 hour drive after my 8 hour shift at work. I called the store more times than I can count to confirm my reservation and couldn't leave work to see if they even opened that day. I assumed it was closed and I would miss the funeral entirely. I was crying and hopeless. The employee said I could come right now and get the car but no later than 25 mins. I left work and rushed to the store in less than 10 mins. I apologized for leaving multiple messages and explained another time I had a reservation and the store was
Jul 16, 2024 · K MI don't own a vehicle but one weekend a month I rent a car to run errands and I always choose this location. There has been issues just about every visit. This last time for example my reservation was cancelled. I didn't cancel it so I don't know why it happened but I was able to make another reservation for the same price so it was fine. Other times what I was charged didn't match what my confirmation said it would be and I've gotten a car that was almost on empty. The reason I still rent here is Korinthia. She is always the one working when I rent and she is very kind and always has a smile on her face. She reassures that any issue will be fixed and if it can't be fixed at check-in, she always resolves the issue the day after I drop the car back off. Any monetary discrepancy I have she tells me will be fixed after drop off, and it always is! Never questions any issues I've told her about, instead she takes care of it and it is much appreciated. My one critique is there really needs to be a manger available until closing time. Because of my job, I always rent on fridays at 515pm-ish. They are open til 5:30 but a manager isn't available after 5pm. I think many of the problems that I've had could be solved faster or at pickup if there was a manger at least available by phone until they actually close.
Feb 06, 2024 · laura bickelHad a great pick-up experience at 31st street location in Manhattan. Avis has great text communications before, during, and after the rental.Be sure to get your reservation details exactly right when you first book because even trying to change the pickup time on the agreed upon pickup date using the 800 number generated a change in the agreed rate. Working directly with the pickup office allowed more flexibility with minor changes than when we contacted the 800 number.
May 17, 2023 · Terry Novorr
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