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Avis Car Rental Introduce
For residents of the Twin Cities metro area, particularly those in the western suburbs like Hopkins, having a dependable car rental service nearby is a significant convenience. Whether your personal vehicle is undergoing repairs, you need a larger car for a family outing, or you're planning a scenic road trip across Minnesota's beautiful landscapes, a reliable car rental can make all the difference. Avis Car Rental, a globally recognized brand, has a strong presence in the region, including a dedicated location in Hopkins, MN. This article aims to provide a comprehensive overview of the Avis Car Rental branch at 10530 Excelsior Blvd, highlighting its services, features, and how it caters to the specific needs of local Minnesotan users.
Avis Car Rental is known for its extensive fleet, commitment to customer service, and a variety of rental solutions designed to meet diverse travel requirements. While car rental experiences can sometimes have their ups and downs, as evidenced by various customer feedback, the Hopkins Avis location has garnered positive remarks for its staff and localized service, indicating a dedication to resolving issues and ensuring customer satisfaction. For those living in or visiting the Hopkins area, understanding the offerings of this particular Avis branch can help in making informed decisions for your next rental. We'll delve into what makes this location a practical choice for your automotive needs, from its accessible spot to the range of vehicles and services available.
The Avis Car Rental location in Hopkins, Minnesota, is conveniently situated at 10530 Excelsior Blvd, Hopkins, MN 55343, USA. This address places it within the Hopkins Auto Mall, a prominent commercial area that is easily accessible for residents of Hopkins and neighboring communities such as Minnetonka, St. Louis Park, and Eden Prairie. For local users, the benefit of a neighborhood branch cannot be overstated. Unlike airport-based rental agencies that might involve navigating busy terminals and shuttle services, this Hopkins location offers a more straightforward and often quicker pick-up and drop-off process.
Excelsior Boulevard itself is a major thoroughfare, connecting various parts of the western suburbs, which contributes to the ease of access. If you're coming from Highway 169 North, you can take the Excelsior Blvd exit and travel west directly to the Hopkins Auto Mall. This makes it a practical spot for those driving in from different directions. The location's hours of operation are generally Monday to Friday from 7:30 AM to 6:00 PM, and Saturday and Sunday from 8:00 AM to 12:00 PM, providing ample time for pickups and returns throughout the week and on weekends. This accessibility is a key factor for local Minnesotans who need a rental car for daily errands, weekend getaways, or temporary transportation without the complexities of airport logistics.
- Diverse Vehicle Fleet: Avis Car Rental offers a wide selection of vehicles to accommodate various needs. This includes economy cars for budget-friendly city driving, compact, mid-size, and full-size sedans for general travel, a range of SUVs (from compact to premium elite) suitable for family trips or navigating Minnesota's diverse weather, minivans for larger groups, and even luxury cars, sports cars, convertibles, and pickup trucks for specialized requirements. This variety ensures that customers can find a vehicle that perfectly matches their specific journey, whether it's a short local drive or a long road trip.
- Flexible Rental Durations: Avis provides flexible rental options including daily, weekend, weekly, and long-term monthly rentals, catering to both spontaneous and pre-planned travel needs.
- Online Booking and Mobile App: Customers can conveniently reserve vehicles online through the Avis website or their mobile app. The app offers features like booking, managing, and modifying rentals, and at selected locations, even allows for choosing your specific vehicle upon arrival and skipping the counter.
- Optional Add-ons: To enhance the rental experience, Avis offers additional products such as GPS navigation systems, child safety seats (for infants, toddlers, and boosters), SiriusXM® satellite radio, and roadside assistance coverage.
- Rental Protection Plans: Various protection options, including Loss Damage Waiver (LDW) and Liability Protection, are available for purchase to provide peace of mind during the rental period.
- One-Way Rentals: Avis often facilitates one-way rentals, allowing customers the flexibility to pick up a car in one location and drop it off at another, which is ideal for cross-state travel or airport returns.
- Avis Preferred Program: Frequent renters can join the Avis Preferred loyalty program to enjoy benefits like faster service, vehicle upgrades, and earned free rental days.
- Reputable Brand with Global Reach: Avis is a well-established and recognized brand in the car rental industry, known for its extensive network and commitment to service, which provides a level of assurance to customers.
- Dedicated Local Customer Service: As highlighted in customer reviews, the Hopkins Avis location often receives praise for its staff, particularly individuals like Jameia, who are noted for providing excellent, proactive service, even in challenging situations. This localized attention can significantly enhance the rental experience.
- Wide Range of Vehicle Choices: The diverse fleet is a major highlight, ensuring that customers can select a vehicle that precisely fits their needs, from fuel-efficient cars for city driving to larger SUVs and vans for Minnesota's varied activities and family travel.
- Strategic Suburban Location: Being situated in Hopkins rather than solely at the airport makes this Avis branch particularly convenient for residents of the western Twin Cities metro area, offering easier access and a potentially less hectic rental process.
- Technology Integration: Avis leverages technology through its website and mobile app, aiming to streamline the booking and rental process, including options for online check-in and vehicle selection at certain locations.
- Commitment to Resolving Issues: While customer experiences can vary, the provided review illustrates how the Hopkins team is capable of turning a frustrating situation (multiple vehicle issues from another location) into a positive one through their efficient problem-solving and readiness. This demonstrates a commitment to customer satisfaction at the local level.
Address: 10530 Excelsior Blvd, Hopkins, MN 55343, USA
Phone: (952) 938-6790
Mobile Phone: +1 952-938-6790
For residents of Minnesota, particularly those living in and around the western suburbs like Hopkins, the Avis Car Rental location at 10530 Excelsior Blvd presents a highly suitable and practical option for all car rental needs. Its strategic placement outside the immediate airport vicinity means easier access for daily local use, whether you're replacing a car in the shop, heading to a weekend cabin up north, or simply need extra space for a family event. The convenience of a neighborhood location, coupled with the reliable reputation of Avis, makes it a go-to choice.
The broad spectrum of vehicles offered ensures that whether you’re seeking a compact car for efficient city driving or a robust SUV to brave Minnesota winters or explore our state parks, Avis in Hopkins has you covered. This adaptability to local conditions and diverse individual needs is a significant advantage. Furthermore, as highlighted by customer feedback, the local team at this branch often goes above and beyond to provide excellent service. The ability of the staff to swiftly and effectively address issues, as demonstrated by Jameia’s proactive assistance, builds trust and fosters a positive rental experience. This level of personalized care, combined with the brand's established services like flexible rental periods and online booking capabilities, truly caters to the Minnesotan user. When you need a dependable set of wheels for life's necessities or adventures within our beautiful state, Avis Car Rental in Hopkins proves to be a reliable and locally-attuned partner.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Location
Avis Car Rental
10530 Excelsior Blvd, Hopkins, MN 55343, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1Avis is terrible! Avoid them at all cost! The car we rented was scheduled to be dropped off at 4.30pm but they scheduled the car to be dropped off at 11.30am. We were charged an additional fee for 'dropping it off late'. Stick with Enterprise or another car rental company that isn't Avis. First and last time using it.Edit: the wrong car was given to us as well. We reserved a Rav4 and they gave us a Grand Cherokee. The people at the counter refused to give us a different vehicle because they didn't have it. Beware of Avis.
Jun 22, 2025 · Joy ALong time Avis customer here. We rented a van in Knoxville, TN to visit family in MN. The first van would not start, the second van had a crack across the windshield so we were given a 3rd van which appeared to be fine. We were in Kentucky and I went to spray the windshield with fluid to clean it off and nothing came out. We stopped and the reservoir was empty. We purchased fluid and filled it and tried it and it still didn’t work. Open up hood and it was leaking from underneath the liner. So a connection either came loose or broke but you had to take the liner off. So I called Avis to see if we could do a swap AGAIN, at the Avis location in Hopkins, MN. It was the nearest to our final destination and we HAVE ALWAYS had the best service from them when we lived there. Well again we HAD GREAT SERVICE and want to give a shout out to JAMEIA! She had everything ready for us, checked to make sure all was working. She was so great! Where we were very frustrated with the lack of oversight on their cars we will keep coming back because of the great service we have with AVIS! In particular the great people at Hopkins Avis! Thank you!
Jan 19, 2025 · Tara OsterbergOk so I had purchased a car in Hopkins from Rudy Luther Toyota on Wednesday November 27, 2024 and planned on picking it up on Friday November 29, 2024. For the last month I have been using a Avis Car Rental while I looked for a new car. So, on Friday November 29, 2024 I dropped off the car at about 12:30, just before they were to close at 1:PM. I know for a fact that I had with me in the car my certified bank check for Rudy Luther Toyota in the amount of 27,524.00 along car paperwork and recent renewal notice for my license plates which has my address in it. I had put them in all the car's for compartment to the right of the drivers seat next to the car shift. I also had a bag of other stuff with me too but when I dropped the car off, I took the bag but forgot to take out my certified check for my car and other paperwork out of compartment. When I got to the Luther Toyota dealer, I realized that I had forgot to take the certifiedcheck and ither paperwork out of the compartment. Then I got a ride back to Avis and while on the way, i tried calling but nobody would answer the phone. When i arrived back to Avis back to check the car, i realized the woman had already parked car in garage and started cleaning it. I told her I had forgot to take something out of compartment and then preceded to check the car. However, the compartment was empty and when I asked her what happened to my stuff in compartment, she told me she didn't see anything or throw anything away. So then what happened to my check and paperwork!!!??? I don't know but apparently someone there took it or threw it out by accident. The lady working denied it and said she was the only one there. I couldn't believe this was happening. Shortly after we started to proceed to the bank to put a STOP PAYMENT on the check. However, before we left Avis Rental parking i had decided to go back inside to ask her something but she had already locked the door. You gotta be kidding me right!! I know for a fact that someone took that certified check and paperwork out of car and kept or threw it out because it was definitely I the compartment when I left it. I was going to put it in my bag but it was bulky and I didn't want to wrinkle the check or paperwork. So, now because my car dealer had to get back to Luther, I had to Uber to the bank where I had them put a STOP PAYMENT on the check, so that nobody will cash it. It took quite awhile and then i had to Uber back to dealer. I know for a fact that certified check, car paperwork, and license plate renewal notice were in that car. Someone took it or threw it away. Car was a Silver Honda Civic with plate number IL FP253657. Avis car rental number was 55297012 and rental agreement number was 761553984. It says on my receipt that I was checked in by Bryan but that is not who checked me in. It was an African American lady however I don't have the name on my receipt.A police will be filed about missing check, car paperwork, and missing DMV license plate renewal notice that were taken or thrown away.
Nov 30, 2024 · Scott QuattrucciThis Avis center is so terrible. I made a reservation weeks ago, and when I checked in at the Avis Preferred counter, they said they ran out of cars because they forgot to count the number of cars they were renting out. I’m adding a star because the workers were trying everything they could to make it right.
Jan 14, 2025 · JJWARNING: STAY FAR AWAY FROM AVIS. We were approved for an insurance claim vehicle and got the percentage off the price of the vehicle because of our insurance. We drive a half hour to get there just to be told that they don’t have a vehicle nor do they have us in their system : We waited an extra day and what do you know more excuses as to why they can’t get our information gathered on their end . They also mentioned that they’re trying to pull away from insurance claim cars which doesn’t make any sense to me whatsoever . I mean that’s 100 percent money for sure so I don’t know what they’re trying to accomplish . All I know is it has left me with a huge headache . Please stay away from this company, they’re trash .. Customer service will lie to you .
Jan 28, 2024 · Holly Rivera
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