Avis Car Rental Photos






Avis Car Rental Introduce
Welcome, Delaware locals! When you find yourself in need of a rental car, whether it's for a business trip, a family vacation, or simply because your own vehicle is temporarily out of commission, having a reliable and conveniently located service is paramount. This article is dedicated to providing you with a thorough understanding of Avis Car Rental, specifically their branch located at the Wilmington Amtrak Station at 100 French Street. We aim to offer a friendly, professional, and factual overview, tailored to your perspective as a valued member of the Delaware community.
Avis is a globally recognized leader in the car rental industry, known for its extensive fleet and commitment to serving diverse customer needs. For us in Wilmington, the presence of an Avis branch directly within the bustling Amtrak Station offers a unique advantage. This strategic placement ensures ease of access for those arriving by train, as well as providing a central and straightforward option for residents throughout the city and surrounding areas. We'll explore the array of services offered, highlight the key features of this location, and share important contact information, all to help you navigate your car rental choices with confidence.
In our busy lives, efficient transportation solutions are highly valued. A rental car can offer the flexibility and convenience needed for various situations, from exploring Delaware's charming towns and beautiful coastlines to managing daily errands when your primary vehicle isn't available. Let's dive into what makes Avis Car Rental at the Wilmington Amtrak Station a pertinent choice for your car rental needs in the First State.
The Avis Car Rental branch is conveniently situated at 100 French St, Wilmington, DE 19801, USA. This address places it directly inside the Wilmington Amtrak Station, making it an exceptionally accessible location for many Delaware residents.
For those living in Wilmington and the surrounding New Castle County, the French Street location offers excellent connectivity. French Street is part of the vibrant Riverfront area, which is easily reachable from various parts of the city. Its proximity to major roadways, including Interstate 95, means that whether you're coming from downtown Wilmington, the city's outskirts, or even neighboring towns, accessing this Avis branch is generally straightforward. This central location helps minimize travel time for pick-ups and drop-offs, a significant convenience for busy individuals.
A standout feature of this location is its integration with the Amtrak train station. This is particularly advantageous for individuals arriving in Wilmington by train who immediately need ground transportation. You can simply disembark and proceed to the Avis counter within the station. Similarly, for locals who prefer to use public transportation, the train station serves as a hub for DART First State bus routes, providing another accessible way to reach the rental office. While customer reviews indicate that the office hours are typically Monday-Friday, 8:00 AM - 5:00 PM, and Saturday 8:00 AM - 12:00 PM, with no provisions for after-hours pick-up, its daytime accessibility within a major transportation hub is a definite plus. This allows for a seamless transition from train to rental car, or for a convenient pick-up point for those in the immediate Wilmington area.
- Diverse Fleet Selection: Avis typically offers a comprehensive range of vehicles to cater to various preferences and needs. This includes economy and compact cars for fuel efficiency, standard and full-size sedans for comfortable travel, SUVs for more space and versatility, minivans for larger groups, and sometimes premium or luxury vehicles for special occasions.
- Flexible Rental Durations: Customers can generally rent vehicles on a daily, weekly, or monthly basis. Avis also provides options for longer-term rentals, offering flexibility for extended needs, such as during vehicle repairs or longer projects.
- One-Way Rentals: For those planning a trip that doesn't involve returning to Wilmington, Avis usually facilitates one-way rentals, allowing you to pick up your vehicle at the Amtrak Station and drop it off at another Avis location elsewhere.
- Protection and Coverage Options: Avis provides various optional protection plans and insurance coverages, such as Loss Damage Waiver (LDW) and Supplemental Liability Insurance (SLI), to help protect renters during their rental period. It's always recommended to review these options to determine what best suits your individual needs.
- Optional Equipment: For added convenience and safety, renters can typically add accessories like GPS navigation systems to help with directions, and child safety seats (including infant, toddler, and booster seats) for younger passengers.
- Avis Preferred Program: Frequent renters can benefit from the Avis Preferred loyalty program, which often offers expedited service, bypassing the counter, and earning rewards such as free rental days or vehicle upgrades.
- 24/7 Roadside Assistance: In the event of an unforeseen issue like a breakdown or flat tire during your rental, Avis generally provides 24/7 roadside assistance for peace of mind.
- Strategic Amtrak Location: Being housed within the Wilmington Amtrak Station is a major highlight, offering exceptional convenience for travelers using the train and easily accessible for local residents in downtown Wilmington and surrounding areas. This integrated approach to transportation is a significant benefit.
- Variety of Vehicles to Suit Needs: The ability to choose from a broad range of car classes means that whether you need a small, economical car for city errands or a larger SUV for a family excursion across Delaware, Avis at this location likely has an option to fit your specific requirements.
- Global Brand Recognition: Avis is a reputable international brand, which generally assures customers of a certain standard of vehicle maintenance, safety, and a structured rental process. This provides a level of trust and consistency.
- Specific Operating Hours: While the operating hours (Mon-Fri 8 AM - 5 PM; Sat 8 AM - 12 PM; closed Sundays) may pose challenges for late-night train arrivals or weekend needs, knowing these hours in advance is key. This transparency allows locals to plan their rentals accordingly and consider alternatives for off-hours. This highlight emphasizes the importance of planning around the operational schedule.
- Focus on Addressing Customer Concerns: While customer experiences can vary, and some reviews point to issues with customer service interactions, the fact that feedback is provided publicly suggests that the company has avenues for review, allowing them to address service quality. This indicates an ongoing process of feedback and potential improvement.
Address: 100 French St, Wilmington, DE 19801, USA
Phone: (302) 654-8044
Mobile Phone: +1 302-654-8044
For residents of Wilmington and surrounding areas in Delaware, Avis Car Rental at the Amtrak Station on French Street presents a highly suitable option for a variety of car rental needs. Its primary strength lies in its exceptionally convenient location. Being directly within the Wilmington Amtrak Station makes it an ideal choice for those arriving by train who need immediate ground transportation, as well as for locals who can easily reach the branch via personal vehicle or public transportation. This central placement within a major transport hub significantly streamlines the pick-up process for many.
While it's important for local users to be aware of the specific operating hours (Monday-Friday until 5 PM, Saturday until noon, closed Sundays) to avoid any last-minute complications, the ability to plan around these times can lead to a smooth experience. The range of vehicles available, from compact cars perfect for city errands to larger options for family road trips across Delaware, ensures that diverse needs are met. The backing of a globally recognized brand like Avis also provides a level of assurance regarding vehicle quality and reliability.
Although customer service experiences can vary, knowing the available contact information and being prepared with your reservation details can help ensure a more efficient interaction. Ultimately, for Delawareans seeking a well-located, established car rental service with a diverse fleet, Avis Car Rental at 100 French Street offers a practical and accessible solution right in the heart of Wilmington. It serves as a valuable resource for both planned and unexpected transportation requirements within our community.
Avis Car Rental Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Location
Avis Car Rental
100 French St, Wilmington, DE 19801, USA
Avis Car Rental Reviews
pick uppricetrain stationparkingunderstandqualityPHLtankreviewtire pressure
★ 5★ 4★ 3★ 2★ 1Terrible terrible experience the old lady behind the desk I think her name was Stephanie has some of the WORST I can’t emphasize that enough literally the worst customer service I have ever encountered never will I use the Amtrak Avis for another rental ever. She needs to be trained all over on how to speak to a customer. I felt so disrespected.
May 06, 2025 · bob billyAvis, but applies to the other car rental agencies here. They close at 5 pm. There are no provisions for picking up a car there after then. The train station does not close at 5 pm. People are still arriving until much later in the day. We found that our train was going to be late on June 24 and arriving after 5 pm, so no way to get a car. We had to cancel our reservation and lost money due to it being less than 24 hours prior. Lousy way to run a business. SEPTA and Amtrak should lay down the law that these services need to be open until the last train.
Jun 27, 2025 · John TisoThe rental car received when originally picked up was filthy. There is no way this car was cleaned inside or out and I truly don’t believe anyone there really cared. Trash in console, stained seats and dirty carpet throughout, windows so filthy wiper fluid won’t get them clean, and all tire caps missing with low tire pressure. Had to extend it and even showed pictures but no one has done anything to make it right. For what I paid for these 2 months, someone should have done something. I will never rent from here again..didn’t have much choice as I was in a jam. Worst rental experience ever; I’ve never received a rental in this condition.
Feb 02, 2023 · Michelle Ramos**Update (09/121/23)*As promised, I am coming back to advise that the offered refund was received. Unfortunately, although I did in fact follow-up almost immediately as requested by 'Angela', Avis has failed to respond as of this update. Not sure what they were planning on - if anything - (or if it was just a PR move to make it seem as if they in fact did care about their reputation), but their failure to respond seems to apropos.=======Rental started on July 18th, by the 25th, I had switched the vehicle out FIVE times because of maintenance issues, (i.e., low oil, engine needed to be serviced, rough idle, low tire pressure, etc.) The last two (2) times, I had to drive over 45 minutes away to PHL to switch vehicles. At that point, was advised by a crew member that due to how big [Avis is], they do send out vehicles with maintenance issues from time-to-time, but they just have customers switch the vehicles out.To me, that makes no sense. Why not ensure that the vehicles are properly maintained and provide your customers with safe/reliable vehicles?The only saving grace was the promised refund of 1/2 the rental, (which I am STILL waiting on.) Will update if the promised refund is not received. In the meantime, I will NOT rent from AVIS (not just this location), again.
Sep 12, 2023 · K. SaylesI returned the car by 5:45pm and it was due by 6pm. I was well within the return period, however the agent never bothered to check in the car in the system. Avis saw the rental as unreturned and started charging my credit card for hundreds of dollars in overdue fees, all because the agent didn't bother to flag the car as returned. It took me several days of calling customer service to get the money refunded and the issue cleared up. Unacceptable, I won't use Avis in the future. The rental car itself was fine.
Sep 09, 2023 · Sean Diamond
More Car Rental Near Me

100 French St, Wilmington, DE 19801, USA

100 French St Unit 115A, Wilmington, DE 19801, USA

100 French St Unit 115A, Wilmington, DE 19801, USA

100 M.L.K. Jr. Blvd, Wilmington, DE 19801, USA

1207 Delaware Ave Suite 508, Wilmington, DE 19806, USA

2415 Lancaster Ave, Wilmington, DE 19805, USA

2501 W 3rd St, Wilmington, DE 19805, USA

2909 Lancaster Ave, Wilmington, DE 19805, USA

336 B and O Ln, Wilmington, DE 19804, USA

100 Philadelphia Pike, Wilmington, DE 19809, USA

702 Philadelphia Pike, Wilmington, DE 19809, USA

702 Philadelphia Pike, Wilmington, DE 19809, USA
Categories
Top Visited Sites






Top Searches
Trending Drive Smart Posts





