Avis Car Rental

- 300 Gregory Ct, Shorewood, IL 60404

For residents and visitors navigating the diverse landscapes of Illinois, from bustling urban areas to serene suburban communities, reliable transportation is often a key consideration. Whether your personal vehicle is in the shop, you're planning a weekend getaway, or you need convenient transportation for business, securing the right car rental can significantly impact your experience. In Shorewood, Illinois, Avis Car Rental aims to provide such a service, offering a range of vehicles and options to meet varying needs.

Avis Car Rental is a globally recognized brand in the car rental industry, known for its extensive network and commitment to serving a wide range of customers, from leisure travelers to business professionals. The Shorewood, Illinois branch operates as a local point of access for this broader network, striving to deliver dependable vehicles and service to the community. For those in Shorewood and the surrounding areas, this local branch offers a convenient solution for temporary vehicle needs, connecting them to Avis's fleet and services.

Customer experiences with car rental agencies can sometimes be varied, and the feedback for the Avis Shorewood location reflects this. On one hand, there are highly positive reviews, with one customer stating, "I had a great experience with this Avis. One of the best ones I’ve rented out of! And I have rented out of many." This same customer specifically praised Jacob's customer service as "top notch," describing him as "very friendly" and noting that the vehicle provided was "great! Just what I needed." This highlights instances where the service is exemplary and meets customer expectations seamlessly, fostering loyalty and a desire to "definitely rent from here again in the future!"

Conversely, another review outlines a significantly negative experience involving pricing discrepancies. A customer attempting to rent through an "uber rental program" reported being "quoted $297 first week worry free...all included even tax," only for the price to be "jack up...to almost $400 saying taxes," which the customer described as "classic bait and switch fraud." This kind of feedback underscores the critical importance for potential renters to meticulously review all terms, conditions, and final pricing before committing to a rental, and to ensure that any quoted prices are indeed final and inclusive of all expected charges. Understanding these mixed experiences is vital for local users to make informed decisions and take necessary precautions when renting from this specific location.

The Avis Car Rental branch in Shorewood, Illinois, is conveniently located to serve the local community and those passing through the area. Its address is:

300 Gregory Ct, Shorewood, IL 60404, USA

This location is situated off Illinois Route 59 and Capista Drive, reportedly just behind a Dunkin' Donuts, making it a relatively easy spot to find within Shorewood. Gregory Court provides good accessibility, allowing for straightforward arrival and departure from the facility. For residents of Shorewood, Joliet, Plainfield, and other nearby Will County communities, this accessible location simplifies the process of picking up or returning a rental vehicle, avoiding the need to travel to more distant airport locations for local needs. While specific public transportation routes would depend on your starting point, the branch's position near major local roads ensures good vehicular access for most users in the area. Customers should look for clear signage for both Avis and Budget (as it can sometimes operate under a dual brand at neighborhood locations) upon arrival.

Avis Car Rental in Shorewood provides a range of services designed to meet diverse transportation needs for personal and business use. Their offerings generally align with the comprehensive services provided by a major car rental brand.

• Diverse Vehicle Fleet: Customers can choose from a wide selection of vehicle classes, including fuel-efficient economy and compact cars, comfortable mid-size and full-size sedans, spacious SUVs for family trips or additional cargo, minivans for larger groups, and even premium or luxury vehicles for special occasions. The availability of specific models will vary.
• Flexible Rental Durations: Avis caters to both short-term and long-term rental needs, offering daily, weekly, and monthly options. This flexibility is ideal for locals needing a replacement vehicle during repairs, planning an extended vacation, or for businesses requiring temporary fleet additions.
• Protection Plans and Coverages: Avis offers various protection plans, such as Loss Damage Waiver (LDW), personal accident insurance, and supplemental liability insurance, which can provide coverage for potential damages or liabilities during the rental period. While these are optional, it's always recommended to review your existing insurance policies or credit card benefits.
• Additional Driver Options: Renters can typically add authorized additional drivers to their rental agreement. Fees may apply for additional drivers, though a spouse or domestic partner meeting age and license requirements may often be added at no extra charge. All additional drivers must be present at the time of rental.
• Fuel Options: Avis offers several convenient refueling options, including prepaying for a full tank at the time of rental, allowing Avis to refuel the vehicle upon return (with an associated service charge), or refilling the tank yourself before returning the car.
• After-Hours Returns: The Shorewood branch may offer an after-hours return service, allowing customers to park the vehicle and drop keys securely outside of regular business hours. However, customers remain responsible for the vehicle until it is officially inspected by an Avis employee on the next business day. It is essential to confirm the specific after-hours return policy with this location as some neighborhood branches may not have a key drop available.
• Cross-Border Travel: Most vehicles rented in the US can be driven throughout the US and Canada. Renters should notify the rental counter if planning to drive into Canada to obtain a Canadian Non-Resident Insurance Card. Generally, vehicles rented in the US cannot be driven into Mexico.
• Younger Renter Policies: The minimum age to rent a car with Avis is typically 25. However, renters aged 21-24 may be able to rent certain vehicle classes with the application of a "Young Driver Fee," which can be approximately $27 per day. Specific policies and fees should be confirmed directly with the branch.
• Optional Accessories: For added convenience and safety, accessories such as GPS navigation systems, child safety seats, and even mobile Wi-Fi devices may be available for rent, enhancing your journey.
• Pick-up Service: Avis often provides a complimentary pick-up service from nearby locations for customers without immediate transportation to the rental office. Customers should call the Shorewood location directly to inquire about and arrange this service.

The Avis Car Rental location in Shorewood, IL, offers several features and highlights that are important for local users to consider:

• Commended Customer Service: As evidenced by positive reviews, staff members like Jacob are praised for their "top notch" and "very friendly" customer service. This indicates a potential for highly personalized and positive interactions, particularly when the process goes smoothly.
• Vehicle Quality: Customers have reported receiving "great" vehicles that are "just what I needed," suggesting that the fleet is generally well-maintained and meets customer expectations for comfort and reliability.
• Local Convenience: Being a neighborhood location, this branch offers an alternative to busy airport rental counters, providing a more relaxed and potentially quicker rental experience for local residents.
• Association with Budget: This location may operate under both the Avis and Budget brands, which can sometimes offer a broader range of vehicle options or allow for more flexible booking.
• Online Booking and Management: Avis provides an online platform for easy booking, modification, and cancellation of reservations, offering convenience and control over rental plans.
• Avis Preferred Service: For frequent renters, joining Avis Preferred can offer benefits like expedited service, bypassing the counter, earning points, and accessing special offers.
• Transparent Toll Management: Avis offers an e-Toll service, where vehicles are pre-equipped to electronically process tolls. Customers can opt for an unlimited e-Toll service for a flat daily or weekly fee, or pay for individual tolls plus associated fees. It's crucial for renters to understand these charges, which can sometimes be billed weeks after the rental, to avoid unexpected costs.

Should you need to reach out to the Avis Car Rental team in Shorewood, Illinois, their contact details are as follows:

Address: 300 Gregory Ct, Shorewood, IL 60404, USA

Phone: (815) 556-5956

Mobile Phone: +1 815-556-5956

It is always advisable to call the branch directly for the most accurate and up-to-date information regarding vehicle availability, specific rental policies, or to confirm the availability of services like local pick-up.

For residents of Shorewood and the surrounding Illinois communities, Avis Car Rental at 300 Gregory Ct presents a convenient and potentially valuable option for their car rental needs. Its accessible location in a suburban setting makes it a practical choice for those seeking to avoid the complexities and travel times often associated with airport rental facilities. Whether your personal vehicle is undergoing repairs, you need a temporary car for local errands, or you're planning a journey across Illinois, having a familiar and nearby rental option is a significant advantage.

The positive feedback from customers, particularly highlighting the friendly and top-notch customer service from individuals like Jacob, indicates that this branch has the capacity to provide excellent, personalized experiences. When interactions are smooth, customers report high satisfaction with both the service and the quality of the vehicles provided. This focus on customer care, combined with the comprehensive range of vehicles and services typical of a major brand like Avis, can make for a reliable rental experience.

However, local users should also be mindful of the reported issues concerning pricing transparency. It is always prudent to thoroughly review all charges, including taxes and any potential fees, before finalizing a reservation. By proactively confirming the total cost and understanding all terms and conditions, residents can best leverage the convenience and potential for great service offered by this Shorewood Avis location. For those in Illinois seeking a local car rental solution with the backing of a national brand, Avis in Shorewood remains a viable choice, particularly for those who prioritize direct, friendly interaction and a good vehicle.

Avis Car Rental

300 Gregory Ct, Shorewood, IL 60404, USA