Avis Car Rental

- 1 Hanger Rd, Romeoville, IL 60446

For residents and visitors traversing the dynamic landscape of Illinois, securing reliable and convenient transportation is often a top priority. Whether it's for navigating daily commutes when your personal vehicle is unavailable, embarking on a family vacation, or handling business travel across the state, a dependable car rental service is invaluable. In Romeoville, Illinois, Avis Car Rental at 1 Hanger Road has established itself as a go-to option, earning a reputation for its exceptional customer service and efficient operations. This article delves into what makes this particular Avis location a strong choice for locals seeking a seamless car rental experience.

The role of a neighborhood car rental agency cannot be overstated in communities like Romeoville. It provides a flexible solution for a myriad of local needs – from a temporary replacement during vehicle maintenance, a larger car for moving essentials, or a comfortable ride for exploring the numerous attractions Illinois has to offer. Avis Car Rental in Romeoville aims to deliver on these expectations, offering the backing of a major national brand combined with the personalized attention that makes a true difference for its customers.

Avis Car Rental in Romeoville is conveniently situated at 1 Hanger Rd, Romeoville, IL 60446, USA. This specific address indicates its close proximity to Lewis University Airport (RV5), making it an excellent option for those arriving by air at this regional airport, as well as for residents in Romeoville, Lockport, Bolingbrook, Plainfield, and other southwestern Chicago suburbs. Its location near an airport, even a smaller one, often means easier access than navigating a large international airport’s rental car complex.

The branch’s operating hours are generally customer-friendly: Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and Sunday from 10:00 AM to 2:00 PM. This accessibility, combined with the presence of a "Keydrop Location" for after-hours returns, provides significant flexibility for locals who might have varied schedules. The easy-to-find address ensures a smooth pick-up and drop-off process, reducing travel time and hassle for Illinois residents.

As a prominent global car rental company, Avis provides a comprehensive suite of services. The Romeoville branch at Lewis University Airport offers a robust selection designed to meet diverse customer demands.

• Extensive Vehicle Fleet: Avis typically offers a wide variety of car types. At this location, customers can expect to find anything from fuel-efficient economy and compact cars (like a Kia Rio or Kia Soul) for everyday local travel, to intermediate and full-size sedans (such as a Toyota Corolla or Toyota Camry) for comfort and longer drives. For those needing more space, SUVs (e.g., Toyota RAV4, Chevrolet Suburban) and passenger vans (like the Ford Transit 12-Passenger Van) are generally available, perfect for family trips or group outings. Luxury vehicles may also be available for those seeking a premium experience.
• Flexible Rental Durations: Whether you need a vehicle for a quick single-day trip, a weekend getaway across Illinois, a full week of business travel, or an extended monthly rental, Avis accommodates various rental periods to suit your specific itinerary.
• Free Pick-up Service: For added convenience, this Avis location offers a complimentary pick-up service. Customers can call the branch directly to arrange for transport to the rental office, which is a great benefit for those whose primary vehicle is unavailable or for visitors unfamiliar with the area.
• Avis Preferred® Program: As highlighted by customer reviews, the Avis Preferred program offers expedited service for members, allowing them to skip the counter and proceed directly to their car at many locations. Members also earn points towards free rental days and upgrades, adding significant value for frequent renters.
• Online Booking & Mobile App: Customers can easily book and manage their reservations through the Avis website or their intuitive mobile app, providing convenience and flexibility in planning their rental needs.
• After-hours Returns: The branch allows for after-hours returns using a secure key drop box. This feature provides significant flexibility for customers returning vehicles outside of regular business hours, although responsibility for the vehicle continues until it is checked in the following business day.
• Optional Protections and Equipment: Avis provides various optional protection plans (e.g., Loss Damage Waiver) and additional equipment such as child safety seats and GPS navigation systems, allowing customers to customize their rental for safety and convenience.

The customer reviews for Avis Car Rental in Romeoville clearly highlight the distinctive features and positive aspects of this location:

• Exceptional Customer Service: Reviewers consistently praise the staff for being "very nice and helpful." The phrase "Made renting car very easy and appreciate their kindness" underscores a highly positive and supportive customer interaction.
• Problem Resolution for Preferred Members: The experience of a "Preferred member" who had an "issue with rental" being quickly and effectively resolved by "the gentleman at the front desk" demonstrates a commitment to solving problems efficiently and professionally, especially for loyal customers.
• Professionalism: The acknowledgment "Thank you for your professionalism sir" from a customer (JJ, President - Preferred member) speaks volumes about the quality of service provided by the staff.
• Efficiency and Speed: The ability to quickly place a customer in a new rental car when an issue arose ensures minimal disruption to their plans, highlighting operational efficiency.
• Reliability and Trust: The fact that customers express strong intent to "def come back to this location" and praise their overall "great experience" indicates a high level of trust and satisfaction, crucial for repeat business.
• Well-Maintained Fleet: While not explicitly stated in these reviews, the seamless experience and lack of complaints about vehicle condition implicitly suggest that the cars are generally well-maintained and ready for rental.
• Corporate Location Benefits: Being a "Corporate" location (Lewis University Airport on Avis's site) often means direct adherence to Avis's high corporate standards, which can translate to consistent service quality.

For reservations, inquiries, or any assistance regarding your car rental needs at the Avis Car Rental in Romeoville:

Address: 1 Hanger Rd, Romeoville, IL 60446, USA

Phone: (815) 838-1063

Mobile Phone: +1 815-838-1063

It is always a good practice to contact the branch directly for the most current information on vehicle availability, specific requirements, or to arrange for their free pick-up service, especially during peak seasons or holidays. Their operating hours are designed to accommodate local needs, but a quick call can confirm any special circumstances.

For residents of Romeoville and the surrounding Illinois communities, Avis Car Rental at 1 Hanger Road offers an ideal solution for their car rental needs. Its strategic location near Lewis University Airport provides easy accessibility for locals, avoiding the complexities of larger metropolitan airports, and making it convenient for both planned trips and last-minute necessities. The branch's commitment to outstanding customer service, as consistently highlighted by glowing reviews, ensures a friendly, helpful, and professional experience from start to finish. This focus on customer satisfaction, including efficient problem resolution and a welcoming demeanor, fosters a strong sense of trust and encourages repeat business from the local community.

The availability of a diverse fleet caters to a wide array of local demands, whether it's an economical car for daily use, a comfortable sedan for a business trip, or a spacious SUV or van for family adventures across Illinois. The added conveniences of a free pick-up service and after-hours returns further enhance its suitability for the local populace. For anyone in Illinois seeking a reliable, customer-centric, and hassle-free car rental experience, Avis Car Rental in Romeoville stands out as a top-tier choice that truly understands and serves its community.

Avis Car Rental

1 Hanger Rd, Romeoville, IL 60446, USA