Avis Car Rental Santa Ana, CA: Your Go-To for Exploring California

Avis Car Rental Photos

Avis Car Rental Introduce

Welcome, California residents! If you're looking for reliable and convenient car rental services right here in Orange County, look no further than Avis Car Rental in Santa Ana. Whether you're planning a weekend escape, need a temporary vehicle for business, or require a spacious ride for a family trip, Avis is a trusted name that aims to make your journey seamless and enjoyable. Located centrally, this Avis branch is perfectly positioned to serve the diverse needs of our local community, helping you explore all that Southern California has to offer with ease.

Choosing the right car rental can significantly impact your travel experience, and for those of us living in California, having a dependable local option is key. Avis Car Rental in Santa Ana provides that essential link, offering a wide selection of vehicles and customer-focused services designed to get you on the road quickly and confidently. Let's delve into what makes this Avis location a prime choice for your car rental needs.

Location and Accessibility

The Avis Car Rental branch is conveniently situated at 2701 Hotel Terrace, Santa Ana, CA 92705, USA. This location offers excellent accessibility for residents across Orange County. Being close to major thoroughfares, it’s easy to reach whether you’re coming from Irvine, Costa Mesa, Anaheim, or other neighboring cities. Its strategic placement means you can quickly pick up your vehicle and hit the freeway to your destination, bypassing the often-congested airport rental areas unless that is your specific need. The location inside or near a hotel often provides an added layer of convenience for pick-up and drop-off, especially if you are coordinating with other travel plans.

Services Offered

Avis Car Rental is known for its comprehensive suite of services, tailored to meet a variety of customer requirements. At the Santa Ana location, you can expect:

Wide Range of Vehicles: From economical compact cars perfect for city driving and fuel efficiency, to standard sedans like a Toyota Camry or Buick Verano ideal for comfortable commutes, to spacious SUVs (Intermediate, Standard, Full-Size, Premium) such as Toyota Rav4s or Ford Expeditions for family adventures or outdoor gear, and even passenger vans for group travel. They also offer luxury cars and convertibles for those special occasions.
Flexible Rental Periods: Whether you need a car for just one day, a weekend getaway, a weekly rental, or even a long-term monthly arrangement, Avis provides options to suit your schedule.
One-Way Rentals: If your travel plans involve picking up a car in Santa Ana and dropping it off at another Avis location, nationally or even within California, one-way rental options are generally available, offering great flexibility for road trips or moving needs.
Avis Preferred Service: For frequent renters, the Avis Preferred program allows you to bypass the counter at many locations, go straight to your car, and enjoy faster pick-up and drop-off processes. While specific details can vary by location, this often includes pre-printed rental documents and keys ready for you.
Additional Equipment Rentals: Enhance your trip with optional add-ons like GPS navigation systems, child safety seats, and SiriusXM® satellite radio.
Fuel Plans: Avis typically offers various fuel options, allowing you to prepay for a full tank or fill it up yourself before returning the vehicle.
Roadside Assistance: For peace of mind during your rental, roadside assistance services are generally available to help with unexpected issues like flat tires or lockouts.

Features / Highlights

The Avis Car Rental in Santa Ana offers several features that enhance the customer experience:

Convenient After-Hours Returns: For those times when your plans extend beyond office hours, a key drop box is usually available at the hotel front desk, allowing for flexible returns. However, as some customer experiences suggest, it's crucial to confirm the exact process and ensure the return is properly logged by Avis, especially to avoid any billing discrepancies. Always clarify with the staff and keep detailed records of your return time and mileage.
Professional and Dedicated Staff: While individual experiences can vary, the goal of Avis staff is to assist you efficiently with your rental needs, from vehicle selection to understanding rental terms.
Competitive Rates and Deals: Avis frequently offers promotions and discounts, including those for multi-day rentals or specific vehicle types. It's always a good idea to check their website or inquire about current offers.
Clean and Maintained Vehicles: A core commitment of Avis is to provide vehicles that are clean and well-maintained for a comfortable and safe driving experience.

Contact Information

To make a reservation, inquire about availability, or for any customer service needs, you can contact the Avis Car Rental in Santa Ana directly.

Address: 2701 Hotel Terrace, Santa Ana, CA 92705, USA

Phone: (714) 708-3485

Mobile Phone: +1 714-708-3485

Conclusion: Why this place is suitable for locals

For residents of California, particularly those in Orange County, Avis Car Rental in Santa Ana provides a highly suitable and practical car rental solution. Its convenient location means less travel time to pick up and drop off your vehicle, which is a significant advantage in a busy area like Southern California. Whether you're planning a short trip up the coast, a desert adventure, or simply need a reliable vehicle while yours is in the shop, Avis offers the flexibility and range of vehicles to meet diverse local needs.

The ability to choose from a wide fleet, including fuel-efficient cars for daily errands or larger SUVs for family excursions to destinations like Disneyland or the local beaches, makes it a versatile choice. The availability of services like one-way rentals and after-hours drop-offs caters to the dynamic schedules of California residents. While it's always advisable to confirm specific policies, especially regarding returns during off-hours, the overall offering is designed for customer convenience.

Avis's commitment to offering clean, well-maintained vehicles and a professional service aims to provide a hassle-free rental experience. For Orange County locals, having a reputable car rental service like Avis readily accessible at 2701 Hotel Terrace in Santa Ana simplifies travel logistics, empowering you to explore more of our beautiful state without the commitment of ownership. It’s a convenient, reliable choice that understands the pace and needs of California living.

Avis Car Rental Details

Highlights
Active military discounts

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot

Payments
Credit cards
Debit cards
Credit cards

Avis Car Rental Location

Avis Car Rental

California Orange County Santa Ana Hotel Terrace

2701 Hotel Terrace, Santa Ana, CA 92705, USA

Avis Car Rental Reviews

An average rating of ★3.8 from 38 user reviews.

hotel

★ 5★ 4★ 3★ 2★ 1

I reserved a SUV for one day but was charged for two days. When I checked out the car in the morning and asked Jason if I can drop it off in the evening, he told me that I can park the car and leave the key with the front desk of the hotel as the Avis office will be closed by then. I did return the car around 10:30 PM and gave the key to the receptionist and told her where I parked the car. Then I called a Uber and went home. Two days after, I received a bill from Avis and was shocked that it shows the return time was one day later than my actual return time and the total mileage was way more than the actual miles I had driven. I called Jason twice about the incorrect billing. He admitted it was an error and promised he will process a refund for me, which he never did. I don’t know what is holding him back. I am extremely disappointed. The lesson learned is: Don’t drop off the car and leave the key with the front desk during the off hours of the Avis office. The car return information will not be exchanged between Avis and the hotel as timely as you would assume. It cost me $111!Follow-up (6/26): To Owner: Thank you for your reply. The reservation number is 30648344US6 and the rental agreement number is 759228175. Please look into it.
Jun 26, 2022 · Patrick Jiang
Decent experience. Showed up at nearly 8am on a Saturday after reserving a rental through CostcoTravel (highly recommended). Rep was a little disorganized on getting me into the specific type of vehicle I was wanting (A "Standard" car, they say "Buick Verano or similar", basically, a Fusion or a Camry). I was heading out to Scottsdale AZ so I wanted something with good MPG. He had a Fusion available but it was deemed "high mileage" by Avis (which he explained was only like 25k miles) so he'd need an override from his manager, who wasn't there. He called him but the manager didn't answer. He had a Mazda3 but that was smaller than I wanted, and I was in a bit of a rush and I was growing a little tired of checking out multiple cars, so I went ahead with a Buick Encore he had available. 26mpg average wasn't terrible, but a car would average about 10mpg more than that on the highway. Overall a decent experience. I dropped off the keys the next day with the hotel attendant next door, which was a nice perk.
Jun 06, 2016 · Brett Wyrick
A one person office but Jason is the best, we have rented from him once a year for 3-4 years. Saturday when we picked up the car Andrew was very helpful. Sometimes you have to wait because one person waits on you , cleans cars and whatever else they do . The office is convenient to hotel .
Feb 19, 2019 · R A
I needed a one way rental for a short trip. The pick up facility was near my home, and the drop off location was very close to the hotel. The staff at both ends were courteous and professional, and the car was new and clean. The cost was less than I expected. I will definitely consider Avis in the future. Excellent, pleasant experience.
Jan 24, 2016 · joe florimonte
I'd give zero stars, as my reserved pick up time of 2 was not honored. In fact,the office was empty. There was a hand posted note on the window, stating new hours, closing at 2 m-f. Obviously, it closed early. They don't allow anyone in the office, only show needed documents thru the window. We had to get an Uber back to the airport to get a car. Ridiculous!
Apr 20, 2021 · A. B.