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Avis Car Rental Introduce
Welcome, North Carolina residents! If you're looking for a dependable car rental service in the Charlotte area, you've likely considered Avis Car Rental. Whether you're planning a weekend getaway to the mountains, a beach trip to the coast, or simply need a temporary vehicle while yours is in the shop, having access to reliable transportation is key. This article aims to provide a comprehensive overview of Avis Car Rental at their Charlotte location, helping you make an informed decision for your next rental.
Avis Car Rental is a globally recognized name in the vehicle rental industry, known for offering a wide range of cars and services. For those of us living in and around Charlotte, having a local branch that can cater to our diverse needs, from daily commutes to special occasions, is incredibly convenient. Understanding their offerings, location, and what to expect can greatly streamline your rental experience.
The Avis Car Rental location we're focusing on is conveniently situated at 5489 Josh Birmingham Pkwy, Charlotte, NC 28208, USA. This address places it directly at the Charlotte Douglas International Airport (CLT), making it an incredibly accessible option for both incoming travelers and local residents who need to pick up a vehicle. For many North Carolinians, especially those residing in Charlotte and the surrounding Mecklenburg County, the airport is a central hub, easily reachable via various major roadways. The proximity to I-85, I-77, and Billy Graham Parkway means you can quickly get in and out, whether you're coming from uptown Charlotte, Gastonia, Concord, or even further afield. Public transportation options also serve the airport, offering another layer of accessibility for those without personal vehicles or who prefer to use ride-sharing services for their initial journey to the rental counter.
Avis Car Rental at this Charlotte location strives to offer a variety of services to meet different customer needs. While specific offerings can vary, here’s a general overview of what you can typically expect:
- A diverse fleet of vehicles: From economy cars perfect for city driving and fuel efficiency, to spacious SUVs ideal for family trips or hauling gear, and even luxury vehicles for special occasions, Avis aims to have a car to fit almost any requirement.
- Short-term and long-term rentals: Whether you need a car for a day, a week, or even longer, Avis provides flexible rental periods.
- GPS navigation systems: Available for rent, these can be a lifesaver when navigating unfamiliar roads in North Carolina.
- Child safety seats: Essential for families traveling with young children, these are often available upon request.
- Optional insurance coverage: Various protection plans are usually offered to give renters peace of mind.
- Avis Preferred Program: A loyalty program designed to speed up the rental process for frequent renters, offering benefits like expedited service and earning points.
- One-way rentals: The ability to pick up a car in Charlotte and drop it off at another Avis location, which can be particularly useful for those planning extended trips across the state or beyond.
Beyond the standard services, this Avis location offers several features designed to enhance the rental experience for local North Carolina users:
- Airport convenience: Its location at Charlotte Douglas International Airport means easy access for those flying in or out, or for locals who prefer the centralized hub for car pickup and drop-off.
- Broad selection of vehicles: With a large fleet often available, customers have a better chance of finding the specific vehicle type that suits their needs, whether it's a compact car for solo travel or a minivan for a family vacation.
- Brand recognition and reliability: Avis is a well-established global brand, which often translates to a certain level of expected service and vehicle maintenance, providing a degree of reassurance to renters.
- Online reservation system: Their robust online platform allows for easy booking, modification, and cancellation of reservations, making the planning process more efficient.
- Customer service focus: While individual experiences can vary, a major car rental company like Avis aims to provide support and address customer concerns, striving for a positive rental experience for local users.
For inquiries or to make a reservation, here is the contact information for Avis Car Rental at Charlotte Douglas International Airport:
Address: 5489 Josh Birmingham Pkwy, Charlotte, NC 28208, USA
Phone: (704) 359-4590
Mobile Phone: +1 704-359-4590
In conclusion, for North Carolina locals seeking a car rental solution, Avis Car Rental at the Charlotte Douglas International Airport presents a viable option. Its strategic location at the airport offers unparalleled accessibility, making it convenient whether you're heading out for a short trip, need a replacement vehicle, or are embarking on a longer journey across our beautiful state. While it's always wise to book in advance, especially during peak travel seasons like holiday weekends, their broad fleet and range of services are designed to accommodate various needs.
As with any service, individual experiences can differ. However, the presence of a globally recognized brand like Avis in our local market provides a familiar and often reliable choice for transportation. For those in Charlotte and surrounding areas looking for flexibility and a wide selection of vehicles, Avis offers a convenient point of access. It’s a good idea to always confirm your reservation details and specific vehicle availability, especially if you have particular requirements, to ensure a smooth and hassle-free rental experience when exploring all that North Carolina has to offer.
Avis Car Rental Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Avis Car Rental Location
Avis Car Rental
5489 Josh Birmingham Pkwy, Charlotte, NC 28208, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1- Zero Star, Hire more people ! This is a holiday weekend and its 11:40am , at Charlotte NC Airport Avis get it together because all your competitors lines are moving much more smoothly. I will not rent or recommend Avis or Budget. Im tired of companies asking customer to pay higher prices but cant live up to the quality or standards ! I been standing in this line for over a hour with a reservation ! You have 13 Kiosk with only 5 people working - yet you suppose to be a global company it’s over 30 people in this line waiting !!!! And another thing it should not take an agent 30 mins or more to service a customer , Train Train Train on efficiency and accuracy and time management ! Stop the personal chatter and more processing the reservation and getting the customer on their way.
May 26, 2025 · Lamont CaryWorst car rental experience ever. If I could give a zero or a negative rating, I would.Two weeks before our trip, I booked a minivan directly through Avis to get my family to the beach for Fourth of July weekend. I got multiple email confirmations and a text reminder the day of the reservation. When I went to pick up my car, I was told that they did not have anything bigger than a Toyota Camry available. Apparently, Avis had allowed third-party websites to continue making reservations, even when they no longer had the cars to back the reservations. I was not notified of any shortage until I showed up at the desk, a few hours before our trip.Despite failing to meet their end of the bargain, Avis did not do or offer anything to make this right. They didn't offer a discount on another vehicle, a credit for a future booking, and explicitly refused to cover the cost of a last minute replacement minivan rental from a competitor (which would have been $1,000 for two days). The message from the company was essentially, "sorry, but sucks to suck."I will never give this company or their affiliate, Budget, another cent of my money.
Jul 04, 2025 · Kevin ZhaoThe WORST!! Zero stars not an option. Rented car with a friend recently and forgot to put 2 gallons of gas in the car. Charged $70.00!!!! This is extortion! How is everything else regulated, but a car rental company is allowed to gouge you like this?! This has never happened with another company. DO NOT recommend!! Avoid Avis and any other companies with unscrupulous practices.
Jul 01, 2025 · Delana IhrkeAbsolutely the worst rental car experience I’ve ever had. The line at Avis in the Charlotte airport was ridiculous, stretched out the door and barely moved. I stood there for over an hour while every other rental company flew through their customers. Hertz, Enterprise, Budget, people came and went. Avis? We moved maybe 2 feet in that time.They clearly do not care about staffing appropriately. Only two employees were working the counter for a line of at least 40 people, and they looked completely overwhelmed. The entire process was painfully slow, disorganized, and frustrating. There was zero communication, no sense of urgency, and no manager in sight.It’s insulting to watch other rental services function like normal businesses while Avis turns into a bottleneck of chaos. Save yourself the misery, avoid Avis at Charlotte Douglas like the plague.
Jun 05, 2025 · matthew didomenicoBudget Car Rental serviced by staffers from Avis. I rented a Mercedes to attend a wedding. When I arrived, there was no Mercedes so they offered a Wagoneer. I accepted. The SUV was very dirty and smelled like weed had been smoke in for days. My eyes were burning but I decided tolerated it because I had a wedding to attend to about 2 hours out.Then check engine light came on. Call the rental company. Told me to bring it back. I had 3-4 more hours of driving to do so decided to turn around and drive another hour to go back to the airport.When I arrived they said a Mercedes was available. Waited about 40 minutes to have it ready. Picked it up started driving for about an hour and a half, check engine comes on. Had to go to the wedding at this point. Then when I tried to open the fuel door on my way back, it would not open. Then almost back to the air port it popped open in the middle of the highway. Fueled up but the fuel door won't close.Probably just pure bad luck with cars but dirty cars and weed smell are things they could have been controlled easily. This is not so much to complaint about the issue but this should be read by the management that this is what is happening at this location. Hope this review helps the business to improve.
Jun 21, 2025 · Michael K
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