Avis Car Rental Photos








Avis Car Rental Introduce
Welcome to Southern California! Whether you are a resident needing a temporary vehicle or a visitor looking to explore the beautiful beaches and vibrant culture of San Diego, securing reliable transportation is the first step toward a successful trip. The Avis Car Rental location at the Embassy Suites Hotel on La Jolla Village Drive offers a convenient and comprehensive service for all your car and van rental needs in the heart of the Golden State. This agency is strategically situated to serve the La Jolla, University City, and greater San Diego areas, providing a seamless start to your journey.
Avis is a globally recognized brand in the car rental industry, known for maintaining a diverse fleet of well-maintained vehicles. The San Diego location caters specifically to the unique demands of California travel, from compact cars perfect for navigating city streets to spacious vans and SUVs ideal for family road trips up the coast or weekend adventures to local attractions like the San Diego Zoo or Balboa Park. Their commitment to offering various vehicle types ensures that whether your goal is fuel efficiency, luxury, or maximum passenger capacity, you can find a suitable option.
Customers in California appreciate clarity and professionalism, and this location aims to deliver on those expectations. While general customer experiences can vary—as seen in mixed customer reviews referencing both "excellent experience" and concerns over "additional liability insurance" in California—the agency strives to provide quick, friendly, and efficient service. It is always recommended that renters familiarize themselves with California’s minimum liability coverage requirements and their existing personal insurance policies before opting for any supplemental insurance offered at the counter. Transparency in pricing and policy details is a priority for any professional rental agency.
Location and Accessibility
The Avis Car Rental agency is conveniently housed within the Embassy Suites Hotel, making it an excellent choice for hotel guests and local patrons alike in the northern San Diego area. Located right off the I-5 freeway, the location is highly accessible from all major points in the region, including the nearby University of California San Diego (UCSD) campus and the business hubs of University City. Its hotel setting often translates to a comfortable, clean, and easily locatable pick-up point, away from the often-congested airport rental counters.
Accessibility is a key feature of this location, demonstrating an understanding of the diverse needs of the California community. The agency ensures a hassle-free experience for all customers by offering:
- Wheelchair accessible entrance.
- Wheelchair accessible parking lot.
- On-site parking for convenient pick-up and drop-off.
Services Offered
As a full-service car and van rental agency, the Avis location in San Diego offers an extensive range of vehicles and services designed to accommodate various travel needs across California, from short-term rentals to extended stays.
- Car Rental Agency Services: Offering a vast fleet that typically includes Economy, Compact, Midsize, Standard, Full-Size Sedans, Premium, Luxury, Convertibles, and various classes of SUVs (Intermediate, Standard, Full-Size, Premium). Customers can find popular models like the Kia Rio, Toyota Camry, Toyota Corolla, and Ford Edge, depending on availability.
- Van Rental Agency Services: Specializing in larger vehicle options for groups and families, including 7-passenger Minivans (such as the Chrysler Pacifica or similar) and 12-passenger Passenger Vans (like the Ford Transit or similar), which are perfect for group tours or large family outings in Southern California.
- Flexible Rental Periods: Options are typically available for daily, weekly, and even long-term monthly rentals, offering cost-effective solutions for extended travel, temporary vehicle needs, or seasonal work trips lasting up to eleven months.
- One-Way Rentals: For travelers planning a road trip outside of San Diego, one-way rentals are generally supported, allowing renters to pick up the vehicle at this location and drop it off at another Avis destination throughout California or the USA, subject to applicable fees and availability.
- Roadside Assistance: Extended roadside assistance programs are commonly offered to provide peace of mind during your rental period, covering issues such as lockouts, flat tires, jump starts, and fuel delivery.
- Optional Equipment: Additional services like GPS navigation systems, child safety seats, and booster seats are usually available for rent to enhance the safety and convenience of your trip.
Features / Highlights
This Avis location distinguishes itself through specific features and customer-centric policies:
- Convenient Hotel Location: Situated within the Embassy Suites Hotel, providing a clean, professional environment and easy access for guests and the local La Jolla community.
- Active Military Discounts: A notable benefit for the dedicated members of the armed forces in this region, active military discounts are a highlighted feature designed to provide savings.
- Payment Flexibility: Accepts a wide array of payment methods, including major credit cards, debit cards, and modern NFC mobile payments, providing convenience at the counter.
- Diverse Fleet Options: The ability to book not just cars, but also Minivans, and Passenger Vans (like 12-passenger options) ensures that both small and large groups can be accommodated.
- Accessibility: Offers essential accessibility features such as a wheelchair accessible entrance and parking, reflecting a commitment to serving all members of the community.
Contact Information
For current operating hours, vehicle availability, or to make a reservation, customers are advised to contact the location directly.
Address: Embassy Suites Hotel, 4550 La Jolla Village Dr, San Diego, CA 92122, USA
Phone: (858) 450-6553
Mobile Phone: +1 858-450-6553
What is Worth Choosing
Choosing the Avis Car Rental location on La Jolla Village Drive is a worthwhile option for California users due to its prime location, comprehensive fleet, and commitment to service. The convenience of a non-airport location, especially one situated within a major hotel like the Embassy Suites, simplifies the rental process by avoiding the larger crowds and longer waits typical of airport hubs. For families or business groups, the ready availability of diverse vehicles, including minivans and 12-passenger vans, is a significant advantage. Furthermore, the dedication to accessibility with wheelchair-friendly features makes it an inclusive option for all travelers exploring San Diego. While reviews indicate that customers should ask informed questions about insurance to ensure transparent billing—a good practice at any rental counter—the positive feedback on professionalism and quick service suggests a team dedicated to making the rental experience efficient and pleasant. For military personnel, the confirmed availability of active military discounts adds an extra layer of value, making it a highly recommended choice for your next California adventure or temporary transportation need. The combination of easy access off the I-5, ample on-site parking, and a broad selection of vehicles positions this Avis branch as a go-to car rental agency in the beautiful San Diego region.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Avis Car Rental Location
Avis Car Rental
Embassy Suites Hotel, 4550 La Jolla Village Dr, San Diego, CA 92122, USA
Avis Car Rental Reviews
deskpricescheckingpick upcustomer satisfactionnametankfee
★ 5★ 4★ 3★ 2★ 1Extremely poor customer service and borderline scamsters. I would not rent at this location again. I was pushed to pay for additional liability insurance by stating "it is required in the state of California" to have this when they subtly fail to mention that Avis already covers minimum liability coverage in the rental price itself as required by the law and the additional liability insurance is as the name suggests "additional". If I could give zero stars to this location, I would.
Jun 23, 2025 · Dhairya ThakkarI had an excellent experience with Avis Embassy. Veronica and staff was friendly and professional, making the rental process quick and easy. The vehicle was clean, well-maintained, and exactly as described during booking. I appreciated their transparent pricing with no hidden fees and the flexible return policy. l would highly recommend Avis Embassy to anyone looking for a hassle-free rental experience and great customer service."
Dec 06, 2024 · Milan BhatnagarATTENTION PLEASE!This is a great location near UTC. I have always come here for my car rental needs. The car selections met every need I had. However, I would like to spend time to let the operator of this location know that “the one and only staff” really needs help here because she does everything from helping customers at the desk to taking care of the cars after their returns; otherwise, this service rating would have been a 5-star for nearly all customers. I have recognized her struggle every time when I came to rent a car and patiently waited for her when she’s not at the desk. Not sure if other customers have the same patience as me.What if you hire a part-time staff to help her clean returned cars and get their preventive maintenance up to date on busy days???I guarantee you will see improved customer service because I saw a line of 3 or 4 customers a couple of times, which felt like waiting forever, as well as improved customer satisfaction because of the food cars they get.
Feb 19, 2024 · Jeff ChenVeronica helped on a Sunday morning around 11am on Cinco De Mayo.The incidental fee requires a credit card under the same name as the driver. I did not have a credit with my name so I asked her if I can use my wife’s credit card or provide Apple Pay/ credit card number detail but she said no as it is a company policy. Lack of flexible from Avis made me drive back home to come back with my own credit card for check in.I also booked a hybrid car but received a Nissan Sentra with the same price. I thought she didn’t have any hybrid car and when I went to pick up the car, there was a Honda Hybrid parked in the Avis rental. When I asked her about the hybrid car availability she said she doesn’t have the car and sometimes a customer parks at the Avis dedicated parking lot and it is a customer’s car not rental which I have difficult believing.Overall customer service and approach towards the customer can be improved significantly. More flexibility and detail explanation of the process can go along way to make a better customer experience.The company seem mismanaged and I suggest management review the process end to end to improve customer satisfaction.
May 05, 2024 · Kai LiaoI had a great experience at the Avis located in the Embassy Suites in La Jolla. I scheduled pickup for 8am on a Thursday; the lady was very nice and had the car ready for me. I prepaid, so maybe that's why it was so easy. Returned the car on Saturday to the John Wayne Airport at 6:30am. There were plenty of signs everywhere directing me where to go, the employee was nice, and the drop-off was quick and easy. Would do this again!
Nov 20, 2022 · Michelle Shryock
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