Avis Car Rental Photos


Avis Car Rental Introduce
For many Texans, traversing the vast distances of our state, whether for daily commutes, weekend adventures, or essential business trips, necessitates reliable and accessible transportation. In Lewisville, a bustling city nestled within the expansive Dallas-Fort Worth metroplex, Avis Car Rental offers a recognized option for those seeking a temporary vehicle. As a global leader in the car rental industry, Avis aims to provide a diverse fleet and a range of services designed to meet the varied demands of its customers.
This article will provide a detailed and factual overview of the Avis Car Rental location at 2403 S Stemmons Fwy in Lewisville. We understand that local users in Texas value not only convenience and a wide selection of vehicles but also clear communication regarding policies and procedures. By examining the location's accessibility, the services typically offered, and important insights from customer experiences, we aim to equip you with the knowledge to make an informed decision for your car rental needs in Lewisville and across Texas.
The Avis Car Rental branch in Lewisville is conveniently situated at 2403 S Stemmons Fwy, Lewisville, TX 75067, USA. This address places it within the well-known Music City Mall, specifically at Suite 115. The location within a prominent landmark like Music City Mall offers a significant advantage for accessibility, as the mall is easily recognizable and a central point in Lewisville. South Stemmons Freeway (I-35E) is a major interstate highway that bisects Lewisville, ensuring excellent connectivity to other parts of the city and the broader DFW metroplex.
For Texans, this means straightforward access from various residential areas and business districts in Lewisville, as well as from neighboring communities such as Flower Mound, Coppell, and Carrollton. The mall's position just south of Stemmons Freeway East, between E. Vista Ridge Mall Dr and E Round Grove Rd, further simplifies navigation. Customers can typically locate the counter inside the mall with ease, and the rental vehicles are often available on-site in the adjacent parking area, facilitating a quick transition from arrival to vehicle pick-up. Returns are generally handled at the same on-site location.
While the location itself is highly accessible, it is crucial to note that customer experiences highlight the importance of understanding specific operational procedures, particularly regarding after-hours returns. Avis generally offers a key drop-box for after-hours returns, but customers should be aware that the vehicle and charges remain their responsibility until the contract is officially closed on the next business day. It is highly recommended to clarify any after-hours return policies directly with the Lewisville branch to avoid potential issues.
- Diverse Vehicle Fleet: Avis Car Rental typically offers a wide array of vehicles to suit various preferences and travel requirements. This includes economical compact and economy cars, comfortable mid-size and full-size sedans, versatile SUVs of various sizes (compact, standard, and full-size) perfect for Texas adventures, and spacious minivans for larger groups. They also offer premium and luxury cars for those special occasions, and specialized vehicles like vans and pickup trucks may be available at certain locations.
- Short-Term and Long-Term Rentals: Whether you need a car for a single day, a weekend trip, a week-long vacation, or an extended period of a month or more, Avis provides flexible rental durations. Their long-term rental options can be particularly beneficial for individuals requiring temporary transportation for extended business assignments or while their personal vehicle is undergoing lengthy repairs, often offering more cost-effective solutions.
- One-Way Rentals: For travelers whose itinerary involves picking up a vehicle in Lewisville and dropping it off at a different Avis location, either within Texas or in another state, one-way rental services are generally available. This flexibility is valuable for those on non-circular road trips or when relocating.
- Avis Preferred Program: For frequent renters, the Avis Preferred program offers expedited service, allowing members to bypass the counter at many locations, choose their vehicle from the Preferred aisle, and enjoy faster returns. This loyalty program significantly enhances the rental experience for regular customers.
- Optional Add-ons and Protection Plans: To personalize the rental and provide peace of mind, Avis typically offers various optional add-ons. These can include GPS navigation systems, child safety seats, roadside assistance, and different levels of protection plans (such as Loss Damage Waiver or supplemental liability insurance), allowing customers to customize their rental package based on their needs and existing insurance coverage.
- Online Reservations and Mobile App: Avis provides robust online platforms and a mobile app for easy Browse of vehicle availability, rate comparison, reservation booking, and managing existing bookings. This digital convenience allows Texans to plan their transportation from the comfort of their home or on the go.
- Convenient Mall Location: Being situated within Music City Mall on a major thoroughfare like S Stemmons Fwy makes this Avis location highly accessible and easy to find for locals in Lewisville and surrounding communities. This eliminates the need for extended travel to airport rental car centers for many local rental needs.
- Reputable Global Brand: Avis is a well-established and recognized brand globally, implying certain standards of service and vehicle quality. This brand recognition often provides customers with a level of confidence in their rental choice.
- Key Drop-Box for After-Hours Returns: The availability of a key drop-box for returns outside of business hours can offer flexibility for customers with early morning departures or late-night arrivals. However, it's crucial for customers to document the return process (e.g., with a video) and understand the policy that responsibility for the vehicle continues until the office reopens and the contract is closed.
- Diverse Fleet Selection: Avis generally offers a wide range of vehicles, ensuring that customers can find a suitable car for various purposes, from compact cars for solo city travel to SUVs for family trips.
Address: 2403 S Stemmons Fwy, Lewisville, TX 75067, USA (located inside Music City Mall, Suite 115)
Phone: (972) 459-2513
Mobile Phone: +1 972-459-2513
It is strongly advised for customers to contact this specific Lewisville branch directly using the provided phone numbers, especially concerning any unique circumstances, specific vehicle needs, or questions about their after-hours return policies and associated responsibilities. Direct communication can help clarify expectations and prevent potential misunderstandings, ensuring a smoother rental experience.
For Texans residing in Lewisville and the surrounding North Texas region, Avis Car Rental at 2403 S Stemmons Fwy presents a viable option for their temporary transportation needs. Its strategic location within the familiar Music City Mall, directly on a major interstate, ensures high accessibility for locals, making it a convenient choice for pick-up and drop-off without the added complexities of navigating airport rental facilities. This neighborhood presence is a significant benefit for those needing a car for local errands, short trips, or as a replacement vehicle.
While some customer experiences highlight areas for improvement, particularly concerning after-hours key drop-off procedures and communication from central call centers, the presence of a well-known brand like Avis typically assures a diverse fleet of vehicles. This means locals can find everything from fuel-efficient cars for daily commutes to more spacious SUVs for family outings across the vast Texas landscape. The convenience of online booking and the potential for expedited service through programs like Avis Preferred can also appeal to busy Texans.
The key for a successful rental experience at this Avis location for locals lies in proactive communication and understanding of policies. By calling the branch directly to confirm specific details, especially regarding vehicle returns outside of operating hours, Texans can best prepare and ensure a smooth transaction. When prepared, this Avis Car Rental branch in Lewisville offers a straightforward and accessible solution for dependable mobility, helping locals stay on the go and explore all that the vibrant state of Texas has to offer.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Location
Avis Car Rental
2403 S Stemmons Fwy, Lewisville, TX 75067, USA
Avis Car Rental Reviews
payingcleanmalldepositdropboxkioskcar washtowbankparking
★ 5★ 4★ 3★ 2★ 1Be careful! Dropped this car off after hours and used their locked dropbox, even took a video of me dropping the keys in. They call me early in the morning and wake me up saying they can't find the key. Then tell me they ordered a new key. But they won't close out my rental. I'm sure they are planning to tack on an extra charge for a new key that they aren't actually ordering. Happy to take them to court with my video evidence. Buyer beware.Update: they are trying to charge me 250$ for a new key and then an additional day because they couldn’t close it out on time due to not having the key.
Aug 28, 2024 · Justin RodgersWent to return the vehicle. Drop off time is 12pm, l got there at 11:58am. No one was here to help me with the return. My husband found a key drop box so l left the key there ( They better not act like they can’t find that key either) . If there is a drop of time for 12pm the worker needs to wait until 12:15/12:30. This is very unacceptable, I was on time and no one was still there. I did call which I got the call center. They were all rude, a supervisor was no help he told me I should be there 15 minutes early. Sir I did not get the vehicle 15 minutes early. Oh and somebody was there to pick up a rental as well. He wasn't able to pick up his rental. This is unacceptable I will never rent from Avis. I don't care if I will have to pay more with another company.
Nov 24, 2024 · tyffani williamsAbsolutely ridiculous location. Came to return rental in the morning at 7am when they were supposed to be opening. Waited until 7:35am and still saw nobody at all. They had what looked like a dropbox, but it wasn't labeled as such in any way at all.Called customer support and they do not even show location had a dropbox available. I couldn't wait any longer, so just took the car with me as suggested by the representative on the phone. They had to send a tow truck to come pick it up!The return location called me asking me when I was going to return their car at 10:30am. I informed them that no one was there in the morning and I was unable to wait. A tow truck would come get it. The man on the phone told me to that they're there now (no apology whatsoever for no one being there at opening) and for me to bring it in right away. I just told him that's not possible as I'm working. He just said "fine, okay".It looks like he tacked on an extra day charge on my bill!!! I had to spend another 45 min on the phone with customer support to try to get it fixed. Hopefully the charge reversal goes through smoothly.Judging by several of the other reviews recently, Avis/Budget should probably seriously do something about the quality of the service and staff at this particular location.
Mar 18, 2024 · Hoa PhamBE CAREFUL! I have rented from the AVIS booth at Vista Mall in Lewisville for years, and never had problems. They have a new owner. First, he gave me a car I did not sign up for. It was banged up. There was a hole in the back bumper and the car was dirty on the inside. He told me it was full, but it was empty. After a few days, he allowed me to switched to a car similar to my first choice. I had the car for 2 weeks and needed an extension. I went on-line, made the extension reservation, and paid. On June 28 @ 7:00 in the morning, M from AVIS called. He asked if I was keeping the car. I said I was. He said that I did not need to come by the booth since I had already paid. He said to just keep the car. HE did not extend it though. SO on July 5, I got an email from Lost and Prevention stating that the car was missing. I went to the AVIS booth. The man charged me again. SO they made me pay for the car twice. I have been working with AVIS, who has horrible Customer Service, to try to get my money back. I have also reported it to my bank. The man in the AVIS booth offered me no help. He just stood there with a smirk on his face. He just kept saying to call Customer Service. Needless to say, I will NOT go back to AVIS, and I will advise others to stay away.
Jul 20, 2024 · Donna RienWe picked up the car at Music City Kiosk in Lewisville, TX, and it was filthy on the outside. The agent said I could get it washed and he would see that we were reimbursed. (In fairness, local carwashes were closed due to cold weather.) We washed the car later that day. I submitted a receipt when we returned it at 11AM 12 days later, along with the car and keys. There was no one at the kiosk and we had to deposit them in a box. I have received no credit for the $10 carwash. Also, why were we charged an airport fee when we were miles from any airport?
Feb 03, 2024 · James Gormly
More Car Rental Near Me

2403 S Stemmons Fwy, Lewisville, TX 75067, USA

2765 S Stemmons Fwy, Lewisville, TX 75067, USA

1400 I-35E, Lewisville, TX 75067, USA

301 Huffines Plz, Lewisville, TX 75057, USA

716 Cardinal Ln, Coppell, TX 75019, USA

701 S Stemmons Fwy #130, Lewisville, TX 75067, USA

701 S Stemmons Fwy, Lewisville, TX 75067, USA

817 S MacArthur Blvd ste 115 1003, Coppell, TX 75019, USA

1735 N Interstate 35E, Carrollton, TX 75006, USA

1725 I-35E Ste 120, Carrollton, TX 75006, USA

Inside Walmart, 4691 State Hwy 121, The Colony, TX 75056, USA

4691 State Highway 121 (at, Main St, The Colony, TX 75056, USA
Categories
Top Visited Sites






Top Searches
Trending Drive Smart Posts





